Dwayne McCrae
Dwayne McCrae at Mercedes-Benz of Massapequa

Dwayne McCrae | Page 2

Service Advisor

Mercedes-Benz of Massapequa

101 East Sunrise Highway
Amityville, NY 11701

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160 Reviews
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160 Reviews

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160 Reviews of Dwayne McCrae

October 27, 2022

Dealership Rating
Employee Rating

I love my vehicle, however my personal experience dealing with their customer service is very questionable… I was called a “made up” nickname by the advisor that first assisted in the purchase of my vehicle. More

by Keturah Barham
Customer Service
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Michail Lebhar

Nov 17, 2022

Mercedes-Benz of Massapequa responded

Keturah, We are very sorry for your unsatisfactory experience. We strive to provide a great customer experience and consider all consumer feedback as a learning opportunity. Your business is appreciated.

October 13, 2022

Dealership Rating
Employee Rating

Excellent Service, Dwayne was a pleasure and made experience effortless, Dropped off car and loaner was waiting. Same with pickup, no time waisted standing around. I have my own business so time is p More

by Eric
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

October 04, 2022

Dealership Rating
Employee Rating

Excellent service. No complaints. Both service advisor where great. Parts man very knowledgeable. Staff at pick up very attentive More

by Grime Busters
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jay Lettieri

October 04, 2022

Dealership Rating
Employee Rating

Always professional and courteous. They are the reason we have 4 Mercedes Benz vehicles. Well done as always! More

by dmarinelli
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Peter Papadogiannis, Vivian Keshtgar, Jay Lettieri, Eric Walker , Marc Kimmel, Bruce Kitchens

August 11, 2022

Dealership Rating
Employee Rating

Dwayne was very helpful and was very attentive and it was wonderful and easy to work with More

by ericswind
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

August 01, 2022

Dealership Rating
Employee Rating

Dwayne is fear to work with. He is honest, patient and knowledgeable. Great customer experience. More

by RH
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes

July 05, 2022

Dealership Rating
Employee Rating

This is the best dealership in NY. Julia and Dwayne are the best representatives in the service department. More

by THELUSMAWILKENS817
Customer Service
Friendliness
Price
Recommend Dealer
Yes

June 28, 2022

Dealership Rating
Employee Rating

John McGuire is great. Gets my cars in and out. Great service and keeps me informed on the status of the vehicles I bring to him from Certified Performance Motors. More

by Certified Performance Motors
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Vivian Keshtgar, Oliver Barreno, Jay Lettieri, Dolores Russell , Edvin Bilali, Brandy Tsintavis

June 27, 2022

Dealership Rating
Employee Rating

They were very helpful and courteous . They have the best price. I’ll recommend them to everyone. More

by fanfico
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Vivian Keshtgar

June 10, 2022

Dealership Rating
Employee Rating

Dwayne was great to work with. Arranged for my vehicle to be serviced in a timely manner. Kept me apprised of wait times. Made sure everything was completed to my satisfaction. More

by aghigbie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Romy

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