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Dustin Stevens
132 Reviews
Dealership Experience
15 yrs, 2 mos
Industry Experience
15 yrs, 2 mos
132 Reviews of Dustin Stevens
August 03, 2020
I appreciate Dustin going out of his way to help with our somewhat complex and compounded problems. All was handled professionally while genuinely caring for customer. somewhat complex and compounded problems. All was handled professionally while genuinely caring for customer. More
by Green bean
Verified Customer
August 01, 2020
Came in with a flat tire and was able to easily get it replaced. Didn’t take too long, all in all the service was quick and efficient. replaced. Didn’t take too long, all in all the service was quick and efficient. More
by WIL
Other Employees Tagged: Tyler Kendrick, Stephen Calevro , Steve Shenefield
July 31, 2020
My service needs were time sensitive and the did a great job to accommodate me. The staff was welcoming and professional. When my plans changed and I had to wait, my Ascent was done even sooner than they job to accommodate me. The staff was welcoming and professional. When my plans changed and I had to wait, my Ascent was done even sooner than they said. More
by mark.krebs
Other Employees Tagged: Tyler Kendrick
July 30, 2020
Love the dealership in general, service dept doesn’t seem to know enough about the newer electronics. Get a different story every time. Educate them. to know enough about the newer electronics. Get a different story every time. Educate them. More
by THETEALADY
Other Employees Tagged: Nick Cook, Brent Cornwell
July 28, 2020
Not completely satisfied Let.me start by saying I am picky about my vehicles, especially with what they cost. I go to a dealership to buy a car, after that I’m done with them Let.me start by saying I am picky about my vehicles, especially with what they cost. I go to a dealership to buy a car, after that I’m done with them. I’ve bought cars for 47 years and most times they screw something up either with the issue at hand or cause another problem. I took my 2019 Ascent Touring to Yark Subaru for warranty and recall issues. My service advisor seemed like a decent guy. He took my list and listened to my explaination of each issue. I got a loaner car which I appreciated but it was filthy so one ding for that. When my car was ready they let me know in a timely manner. I had 5 issues to be addressed: 1) Wiring harness cable clamp under drivers is seat broke. Was told it was replaced but when I checked it was not. Broke clamp is still there. The service report says the technician put the seat strap back in place. The seat strap is not the wiring harness cable clamp. 2) Ticking noise coming from front of engine, drivers side. Was told it is the high-pressure fuel pump and this is normal. Problem with this is the high-pressure fuel pump is in the gas tank not the engine and the noise correlates with engine speed. 3) Carpeting is wearing out under the accelerator pedal and a couple other places. Was told to take the car to a dealership closer to where I liv for evaluation. 4) Creaking noise in suspension when stopping and starting. Nothing was done, technician could not duplicate. If the advisor would have gone with me for a drive I could have shown him how to duplicate it. 5) Brakes/Rotors rumble/vibrate and feel grindy. Front pads and rotors were replaced. Nothing was done to the rears although I said the problem is with all 4 wheels. More
by krmz
July 28, 2020
We have never had any problems at Yark Subaru. Thank you for great service. Good people, have been going to Yark for decades. Keep it up. for great service. Good people, have been going to Yark for decades. Keep it up. More
by SSGALE
Other Employees Tagged: Steve Shenefield, Scott Singer
July 28, 2020
Perfect work ever time I come in. The whole crew in the service department is awesome. Fixed me up quickly and always done to perfection. service department is awesome. Fixed me up quickly and always done to perfection. More
by BDASCANI
Other Employees Tagged: Tyler Kendrick, Stephen Calevro
July 28, 2020
Thank you for the impeccable service and prompt handling of my Subaru Outback. The staff was warm, courteous, and professional. I felt like family. A satisfied guaranteed return customer. Arlean J. She of my Subaru Outback. The staff was warm, courteous, and professional. I felt like family. A satisfied guaranteed return customer. Arlean J. Shea More
by Arlean
