Duncan Howard
Duncan Howard at Subaru of Little Rock

Duncan Howard

Service Advisor

Subaru of Little Rock

12121 Colonel Glenn Road
Little Rock , AR 72210

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4.9
124 Reviews
4.9

124 Reviews

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124 Reviews of Duncan Howard

June 07, 2026

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I've taken all my subarus here. They always do quality work and look out for whatever you might need. More

by rob.benton7
Service Price Transparency
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Recommend Dealer
Yes
Jun 07, 2026

Subaru of Little Rock responded

Thank you for trusting us with your Subaru service over the years. Duncan and our team are glad our work and attention to detail meet your needs. We look forward to serving you again. Bryan Smith General Sales Manager 501-503-5454 bsmith@winrockautomotive.com

June 04, 2026

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Friendly, competent and keep their word. . It was only routine service but done excellently and ready before expected. Thanks. More

by Wjw48
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Recommend Dealer
Yes

Other Employees Tagged: Jessie Havniear

Jun 04, 2026

Subaru of Little Rock responded

Thank you for choosing us for your Subaru Ascent’s routine service. We’re glad our team completed everything ahead of schedule and met your expectations. We look forward to helping you again. Bryan Smith General Sales Manager 501-503-5454 bsmith@winrockautomotive.com

June 03, 2026

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My first time in the service department was great! I pulled in and a gentleman came up and asked me what I needed. He took notes and then led me to the break room. It was comfortable and it only took More

by cherieboop
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Recommend Dealer
Yes
Jun 03, 2026

Subaru of Little Rock responded

We’re thrilled you had a great first visit to our service department. Our team is glad the waiting area was comfortable and that we completed your Subaru Ascent service and wash in 33 minutes. We look forward to assisting you with your next maintenance appointment. Bryan Smith General Sales Manager 501-503-5454 bsmith@winrockautomotive.com

May 31, 2026

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Very Nice Good Car Work Well I Like This Shop Good Great People Work Here At Good Car Shop More

by Dick
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Recommend Dealer
Yes
May 31, 2026

Subaru of Little Rock responded

Thank you for the five-star rating. We’re glad your GMC performed well after service and that our team made you feel welcome. We look forward to serving you again. Bryan Smith General Sales Manager 501-503-5454 bsmith@winrockautomotive.com

May 25, 2026

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This is a very clean, pleasant place to visit. The service is quick and efficient. More

by giuffria
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Recommend Dealer
Yes
May 25, 2026

Subaru of Little Rock responded

We’re delighted that you found our facility so clean and pleasant. Our team was happy to provide quick and efficient service on your Subaru Outback. We appreciate your five-star review and look forward to serving you again. Bryan Smith General Sales Manager 501-503-5454 bsmith@winrockautomotive.com

April 16, 2026

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Great in every way that it is possible for an automobile routine maintenance appointment to go. We love our Subarus and appreciate the service staff. We had 2 scheduled maintenance appointments a few weeks More

by Beacon Hillman
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Recommend Dealer
Yes

Other Employees Tagged: Sunday

Apr 16, 2026

Subaru of Little Rock responded

Thanks for sharing such positive feedback on both your recent maintenance visits. Duncan and our service staff are glad everything with your Subaru Crosstrek went smoothly. We look forward to assisting with your future routine care. Service Reviews: Gage Scott Service Manager 501-503-5454 gscott@winrockautomotive.com

April 12, 2026

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Great guy does a fantastic work on your car and doesn’t charge you for something you don’t need!! More

by dionegodfrey
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Recommend Dealer
Yes
Apr 12, 2026

Subaru of Little Rock responded

It’s great to hear that Clayvius took excellent care of your Subaru Forester and recommended only the work it needed. Thank you for the five-star review, and we look forward to helping with your future service needs. Service Reviews: Gage Scott Service Manager 501-503-5454 gscott@winrockautomotive.com

April 06, 2026

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Alex was great. Friendly and informative. Was able to answer any questions I had. Dealership was also great. I had to bring my toddler and they had plenty of snacks More

by riddell.gabrielle
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Recommend Dealer
Yes

Other Employees Tagged: Alex Perez

Apr 06, 2026

Subaru of Little Rock responded

Thank you for highlighting how Alex provided friendly, informative support during your service visit for your Subaru Ascent. We’re glad our snack selection helped keep your toddler comfortable while you waited. Your suggestion for more interactive options for little ones is very helpful as we work to improve our waiting area. Service Reviews: Gage Scott Service Manager 501-503-5454 gscott@winrockautomotive.com

April 04, 2026

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The service techs are very friendly and professional. The work in the shop seems to be done competently and timely. The waiting area for the service group is very well appointed. My only complaint is wi More

by tomboothe
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Recommend Dealer
Yes
Apr 04, 2026

Subaru of Little Rock responded

Thank you for the five-star rating and for noting how friendly and professional our technicians were, along with the efficient work in the shop and the comfortable waiting area for your Subaru Outback. We apologize that our scheduling team’s phone manner and product knowledge did not match the rest of your visit. We’ll share your feedback with them so they can improve and deliver a more consistent experience. Service Reviews: Gage Scott Service Manager 501-503-5454 gscott@winrockautomotive.com

April 01, 2026

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Everyone we worked with was polite and personable. The wait was not too long. We especially enjoyed getting to see the video of the underside of our car! More

by kaityj17
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Recommend Dealer
Yes
Apr 01, 2026

Subaru of Little Rock responded

Thank you for your kind words. Duncan and the service team are glad to hear you found the process smooth and enjoyed the underside video. We appreciate you trusting us with your Subaru Crosstrek and look forward to helping you again. Service Reviews: Gage Scott Service Manager 501-503-5454 gscott@winrockautomotive.com

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