Duane May | Page 18

Duane helped me order an awesome 2021 Tacoma TRD Pro. He was quick to respond to any/all inquiries during the whole process -- great guy! was quick to respond to any/all inquiries during the whole process -- great guy! More

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Duane was extremely helpful. He was not pushy and let us figure things out and understand everything about the car. He answered any questions we had. figure things out and understand everything about the car. He answered any questions we had. More

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My purchase of a 2021 Tacoma was unparalleled. Everyone was so professional and eager to help. I would happily buy another vehicle from there anyday. was so professional and eager to help. I would happily buy another vehicle from there anyday. More

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This past Saturday I made up my mind and decided to purchase a 2018 Rav4. Duane May, Product Specialist was my salesman. He made my purchase experienced an event to remember! Duane is very knowledgea purchase a 2018 Rav4. Duane May, Product Specialist was my salesman. He made my purchase experienced an event to remember! Duane is very knowledgeable when it comes to his job. He has a great personality!! I never felt pressured, it was all about me and what I wanted. Everyone at Pat Lobb’s Toyota of McKinney made sure that both my husband and I felt safe (due to COVID-19) and welcome, from Duane, the managers and the finance department. It’s the most relaxed/no pressured environment I’ve been in when it comes to purchasing a new vehicle. Thank you so much Duane for an awesome job!!! If you are looking to purchase a vehicle then I highly recommend that you contact the people at Pat Lobb’s Toyota of McKinney!!! More

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Very helpful and a smooth transaction including trading in our other vehicle. Have purchased 2 vehicle from this dealership. Thank you Duane May and the to the finance department for the excellent servic in our other vehicle. Have purchased 2 vehicle from this dealership. Thank you Duane May and the to the finance department for the excellent service. More

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I wish I could say I had a good experience but in the short amount of time I did communicate with this dealership it wasn't good. I was in the process of purchasing a Rav4 at another dealership and I wa short amount of time I did communicate with this dealership it wasn't good. I was in the process of purchasing a Rav4 at another dealership and I wanted to see if I could get a better deal at this location. I emailed Duane and once my credit was run he no longer communicated with me. Then I spoke with Sid and he was very condescending and not very helpful. I had two totally different experiences at the Toyota of Plano Vs Pat Lobb Toyota. Needless to say I went with Toyota of Plano. Great customer service goes a long way with me and how someone treats me initially either makes or breaks a deal. Unfortunately my experience here was a deal breaker. I really hope they take the time to work on providing a pleasant experience to everyone in the future and not just those they think they can make a quick sale from. More

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First time buyer, Duane was really nice person it help us get a good deal and he made it easy and fast and with the bank I wanted:) get a good deal and he made it easy and fast and with the bank I wanted:) More

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2020 TRD 4-Runner Purchase For resale value and operating cost per mile, you can't beat a Toyota 4-Runner! I want to thank my Sales Person Duane May and Sales Manager Matt Hash For resale value and operating cost per mile, you can't beat a Toyota 4-Runner! I want to thank my Sales Person Duane May and Sales Manager Matt Hashem for their professionalism and the seemless fashion they got me in and out of the dealership and for living up to their commitments. Their website is easy to navigate which enabled me to locate the 4-Runner I wanted very quickly. With a few photos and honest trade description, Matt gave me a great trade-in value over the phone. I stopped by the dealership the next day and Duane May had my new 4-Runner and all my documents ready to go! I was on my way very quickly and completely satisfied with all aspects of my purchase! More

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Great Certified Pre-Owned Purchase Experience - Duane May Made a trip to Pat Lobb Toyota of McKinney because they the inventory of vehicles I was interested in looking at. Duane was very knowledgeable about t Made a trip to Pat Lobb Toyota of McKinney because they the inventory of vehicles I was interested in looking at. Duane was very knowledgeable about the differences in trim levels between the 2-3 options I was considering. He helped me narrow my choice quickly and the purchase process was straightforward and quick as Duane made sure all the paperwork was ready upon my arrival to pick up the vehicle. Happy with my purchase and should the time come to look for another vehicle Pat Lobb Toyota of McKinney will be my first visit. More

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Duane May was excellent in our purchase of a used RAV4 for my daughter's first vehicle. He made the transaction easy and seamless. I spent very little time at the dealership, which made for an even bett for my daughter's first vehicle. He made the transaction easy and seamless. I spent very little time at the dealership, which made for an even better experience. If you need a vehicle, go to Pat Lobb and see Duane. More

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