Douglas Ryan
Douglas Ryan at Benzel-Busch Motor Car
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Douglas Ryan

Sales Consultant

Benzel-Busch Motor Car

28 Grand Ave
Englewood, NJ 07631

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5.0
147 Reviews

Dealership Experience

11 yrs, 11 mos

Industry Experience

22 yrs

Specialties & Trainings

Star Certified

5.0

147 Reviews

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147 Reviews of Douglas Ryan

September 05, 2024

Dealership Rating
Employee Rating

Was willing to work with me to get the best price for the vehicle that I wanted More

by DAIMEE.STADLER
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Joseph Herman

Sep 05, 2024

Benzel-Busch Motor Car responded

Thank you for your feedback! We're so glad we could work with you to get the best price for the vehicle you wanted. It's always our goal to ensure our customers find the perfect car at a great value. If you need anything else or have any questions, don’t hesitate to reach out. Enjoy your new vehicle! Warm regards, Michael Hill mhill@benzelbusch.com

September 04, 2024

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Employee Rating

We have been with Doug for over 12 years and he is alway pleasant professional and efficient More

by JIM.S
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Stacy Fowler

Sep 05, 2024

Benzel-Busch Motor Car responded

Thank you so much for your continued trust and loyalty over the past 12 years! We're delighted to hear that Doug has consistently provided you with pleasant, professional, and efficient service. He truly values his long-term relationships with customers like you, and we’re proud to have him on our team. If there’s anything you need in the future, please don’t hesitate to reach out. We look forward to many more years of working together! Warm regards, Michael Hill mhill@benzelbusch.com

August 22, 2024

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Employee Rating

Excellent hospitality, product knowledge and accommodations. Would definitely recommend this dealer for anyone looking at Mercedes. More

by MURCOSBANN
Sales Price Transparency
Trade-in Experience
Purchase Time
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Recommend Dealer
Yes
Aug 27, 2024

Benzel-Busch Motor Car responded

Thank you for your excellent review! We’re delighted to hear that you experienced exceptional hospitality, product knowledge, and accommodations with us. Your recommendation means a lot, and we’re glad we could meet your expectations. If you or anyone you know is considering a Mercedes, we’d be happy to assist. Thanks again for your support! Warm regards, Michael Hill mhill@benzelbusch.com

August 17, 2024

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Most welcoming group of sales managers I've experienced in more than 35 plus years. More

by KC33792
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Stacy Fowler , Junior

Aug 27, 2024

Benzel-Busch Motor Car responded

Thank you for your wonderful review! We’re honored to hear that you found our sales managers to be the most welcoming group you’ve experienced in over 35 years. Your feedback means a lot to us, and we’re glad we could make a positive impression. If you need any further assistance, please don’t hesitate to reach out. Warm regards, Michael Hill mhill@benzelbusch.com

June 28, 2024

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Employee Rating

My husband and I were in the market for a new Mercedes, and our visit to Benzel-Busch in Englewood exceeded all expectations. Doug Ryan, our representative, made the entire experience truly exceptional. Fr More

by RitaKP
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jul 30, 2024

Benzel-Busch Motor Car responded

Thank you so much for sharing your wonderful experience with us! We are thrilled to hear that your visit to Benzel-Busch in Englewood exceeded all expectations and that Doug Ryan made your car leasing process smooth and enjoyable. Doug's professionalism and attention to detail are indeed exceptional, and we are grateful to have him on our team. We will make sure to pass along your kind words to him. Warm regards, Michael Hill mhill@benzelbusch.com

June 10, 2024

Dealership Rating
Employee Rating

This dealership is outstanding. Wonderful customer service. Our salesperson, Doug Ryan, was knowledgeable, professional and got us the car we wanted at a great price. The salespeopl More

by Mad
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jun 14, 2024

Benzel-Busch Motor Car responded

Thank you for your glowing review! We're thrilled to hear that you had an outstanding experience at our dealership and that you found our customer service to be wonderful. It's fantastic to hear that Doug Ryan provided you with knowledgeable and professional assistance and helped you get the car you wanted at a great price. Ensuring a positive and pressure-free experience for our customers is our priority, and we're delighted that our sales team exceeded your expectations. Warm regards, Michael Hill mhill@benzelbusch.com

May 09, 2024

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Employee Rating

Dealership is very professional in the way they treat clients. Frank Armando is top shelf Service Department representative who always is willing to help the clients solve their maintenance concerns . Ji More

by MrJW531
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Frank Armando

May 16, 2024

Benzel-Busch Motor Car responded

Thank you for your fantastic review! We're thrilled to hear that you had a positive experience with us and that Frank Armando provided you with top-notch service. Maintaining professionalism and assisting clients with their maintenance concerns are priorities for us, and we're delighted that Frank exemplifies these qualities. Warm Regards, Michael Hill mhill@benzelbusch.com

April 12, 2024

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I have 3 Mercedes dealerships closer to me. This is the third vehicle I purchased from you mostly because of the excellent service received from Doug Ryan on each occasion More

by DAVIDHIRSCH313
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Carlos Gonzalez

Apr 17, 2024

Benzel-Busch Motor Car responded

Thank you so much for your continued trust and loyalty! We're thrilled to hear that Doug Ryan has consistently provided you with excellent service, making us your preferred choice despite having closer options. Customer satisfaction is our top priority, and we're delighted that Doug's dedication has made your vehicle purchasing experiences memorable. We'll be sure to pass along your kind words to Doug and our team. Warm Regards, Michael Hill mhill@benzelbusch.com

April 03, 2024

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Doug was extremely professional. The whole buying experience was super smooth definitely will recommend to my friends and family More

by NOURAIZ_IMRAN
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Victor Hernandez

Apr 17, 2024

Benzel-Busch Motor Car responded

Thank you for your fantastic review! We're thrilled to hear that Doug provided you with extremely professional service and that your buying experience was super smooth. Customer satisfaction is our top priority, and we're delighted that Doug's professionalism contributed to a positive experience for you. Warm Regards, Michael Hill mhill@benzelbusch.com

March 13, 2024

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Employee Rating

Great experience, but next time the sales representative is going on vacation, I will wait until he or she returns to complete the purchase. When other sale representatives get involve, it is not the same. More

by JNYJL
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Steven David, Carlos Gonzalez

Mar 15, 2024

Benzel-Busch Motor Car responded

Thank you for sharing your feedback with us! We're delighted to hear that you had a great experience with us and that you're loving your Mercedes. We understand your preference for consistency when working with a sales representative, and we apologize for any inconvenience caused by the transition. Regards, Michael Hill mhill@benzelbusch.com

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