Douglas Keeler | Page 64

REMARKABLE => 5 *****'s => 2 THUMBS UP! THANK YOU Douglas "Flex" Keeler for the REMARKABLE truck buying experience once again. You truly are special in your field. Sarah Streeter you roc THANK YOU Douglas "Flex" Keeler for the REMARKABLE truck buying experience once again. You truly are special in your field. Sarah Streeter you rock! Thank you for the super low % rate with a local bank! Matt Wilde hits it out of the park once again. Thank you for the promotional deal on the 5 yr 120,000 mile extended warranty. Brian Lorts & Kevin Osbourn are 2 sales managers that are simply outstanding at what they do. They showed personable interest, patience, and class through the negotiation. 2 Thumbs up, 5 stars, REMARKABLE job goes out to Doug Keeler and the entire Joe Machens Sales Team. More

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High quality experience These guys were great and we appreciate all their help being that we live out of town! It was great to have everything there when we needed it and the These guys were great and we appreciate all their help being that we live out of town! It was great to have everything there when we needed it and the process went smoothly. They were happy to help and throw in a few extra perks! Doug was able to search for cars that fit our needs and prices after just a phone call...we told him the one we were interested in and he had it ready to go when we got there to test drive. We have purchased 2 vehicles from Doug and each time he was determined to find what we needed for our family and our budget! Great guy to work with! More

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Top notch experience Our first impression was that we were working with quality people. Our salesman, Douglas (Flex), was top notch. We were impressed with the manager (La Our first impression was that we were working with quality people. Our salesman, Douglas (Flex), was top notch. We were impressed with the manager (Larry) and the finance team as well. We are relatively new to Mid MO and this is now our car dealership. Highly recommend this team if you are looking to purchase a vehicle! More

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Best car buying experience by far Doug Keeler was awesome to work with and talk to. He made us feel right at home, as far as that goes everyone in the building made us feel right at ho Doug Keeler was awesome to work with and talk to. He made us feel right at home, as far as that goes everyone in the building made us feel right at home. They were attentive and listened and respected what we had to say. Was not pushy at all but did everything he could to get us the best deal. Matt Wilde was great to work with through out financial part of the experience, his boss ( I apologize but having a hard time remembering his name) was also amazing. They were very thorough in explaining the whole loan thing. Numbers really aren't my thing but they made sure I understood before signing papers. Will be making the 60 mile drive again when my wife is ready to buy her a new vehicle. Top notch all the way More

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Awesome service My sales man was Douglas Keeler. He was very knowledgeable and careful. He gave me awesome price on my trade in. I am so satisfied with my new vehicle My sales man was Douglas Keeler. He was very knowledgeable and careful. He gave me awesome price on my trade in. I am so satisfied with my new vehicle with awesome price and service from Mr. Keeler. More

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Great experience I had a really good experience purchasing a new vehicle. After discussing my "wants" they were able to show me multiple trucks that fit what I was loo I had a really good experience purchasing a new vehicle. After discussing my "wants" they were able to show me multiple trucks that fit what I was looking for with no pressure to buy. More

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Exceptional service Joe Machens Capital City made our car buying experience enjoyable! Special thanks to Douglas Keeler, Brian Lorts, and Matt Wilde! Exceptional service Joe Machens Capital City made our car buying experience enjoyable! Special thanks to Douglas Keeler, Brian Lorts, and Matt Wilde! Exceptional service and a job well done! More

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Bad experience turned into a great experience! Made arrangements to look at and possibly buy a car. We had arrainged a loan with our bank and we were going to drive 3 hours to look at, and most lik Made arrangements to look at and possibly buy a car. We had arrainged a loan with our bank and we were going to drive 3 hours to look at, and most likely buy. The week before they decided to say they needed a deposit on a sight unseen vehicle because "someone" was going to buy the car. Sent them a response to tell them to go ahead and sell to the other person, and that they lost our sale. They came back after I told then why they lost a sale, apologized for the "pressure" and hoped we would go anyway. Remember that there are no regulations regarding deposits. Change your mind, or they change the terms, you are out your money. OK, revising review. The dealership was polite in multiple emails after the first incident. After much discussion we decided to give them a second chance. We are glad we did. They were nothing but professional and polite throughout the entire process. Answered all of our questions without any BS, and did not pressure us in any way. After the initial problem I did a crazy amount of research into tactics and training of car salespeople and methods used. I am happy to say that we did not experience the "standard" way of being "dealt with". The whole experience reminded me of when we bought a car at Saturn 16 years ago. We drove three hours to get there, spent three hours at the dealer, and then another 3 hours home. It was worth the time and effort! Thanks again, Brad, Doug, and Matt! More

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A huge thanks and great experience Working with Douglas Keller was a great experience. He was a great salesman who took the time to answer any questions I had and was willing to go the Working with Douglas Keller was a great experience. He was a great salesman who took the time to answer any questions I had and was willing to go the extra mile for my wife and me. There was no hassle and can't thank Doug Keller and Joe Machens Capital city Ford for a great experience. I would recommend anyone who is looking to buy to see Doug. Thanks for a great truck and experience. More

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Douglas (flex) was very knowledgeable Top rated salesman! Knowledgeable, helpful, and throughly reviewed and explained the vehicle. The dealership was clean, organized, and all employees w Top rated salesman! Knowledgeable, helpful, and throughly reviewed and explained the vehicle. The dealership was clean, organized, and all employees were very friendly. Great experience! More

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