3 hours for an oil change with a 7:30 am appointment!
There were at least 3 other fuming customers in the same situation.
There were at least 3 other fuming customers in the same situation.
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by Ycemry
Service Price Transparency
Mar 31, 2026 -
Findlay Chevrolet responded
Thank you for bringing this to our attention. We’re sorry to hear about the long wait during your service visit, especially with an early appointment, and we understand how frustrating that can be. At your earliest convenience, we’d appreciate the opportunity to connect with you directly. Please contact our Fixed Operations Director, John Gonzalez, at Johng@findlayauto.com. We also want to share that we now offer Mobile Service for select maintenance items, including oil changes and tire rotations, which may be a more convenient option for future service needs. We appreciate the chance to learn from your feedback.
First Service and met all my expectations.
Will continue to make the drive to get the truck serviced there. A+
Will continue to make the drive to get the truck serviced there. A+
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by wilburerving71
Service Price Transparency
Feb 24, 2026 -
Findlay Chevrolet responded
Thanks for the fantastic feedback, Wilbur! We're thrilled to hear that your first service exceeded your expectations. We appreciate your loyalty and look forward to seeing you again for your truck's future service needs!
I have bought 3 cars from David Roth.
He's one of the best salesman I have ever dealt with. I did everything over the phone with him, all I had to do was come in and sign the paperwork. H
He's one of the best salesman I have ever dealt with. I did everything over the phone with him, all I had to do was come in and sign the paperwork. He made it smooth and effortless. He spent endless time with me to go over all the features per than car i purchased. He even helped me transfer all my belongings from old car to the new one. He's knowledgeable about features on cars other than Chevys. He's friendly and will go out of his way to make you feel comfortable about buying a car.
He's more than a salesman trying to make a deal, he's my friend.
Bravo Findlay Chevrolet for such an awesome person. I was in and out in 1 1/2 hours. Will purchase my next car from him and wouldn't hesitate to recommend him to family and friends.
Thank you David Roth.
Also thank you to Wayne Smith in service. Nice guy.
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by nfry2005
Jan 02, 2026 -
Findlay Chevrolet responded
Thank you for your fantastic review! We're thrilled to hear about your positive experience with David and Wayne. Our team is dedicated to making the car buying process smooth and enjoyable. We appreciate your recommendations and look forward to assisting you again in the future!
They don’t even take the time to inform you about what’s
happening with your vehicle. They give you a date but then take 7 days to complete a repair that they themselves caused. When I took my work truck in
happening with your vehicle. They give you a date but then take 7 days to complete a repair that they themselves caused. When I took my work truck in for a recall, an additional problem with the steering appeared, and during the repair, they damaged another part.
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by NONE25
Verified Customer
Verified Customer
Service Price Transparency
Nov 17, 2025 -
Findlay Chevrolet responded
Thank you for providing this feedback, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service didn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail.
Terry Stump
Service Manager
TStumpJr@findlayauto.com
Doug is awesome!
He really takes the time to listen to my concerns, and does it best to have them resolved ASAP!
He really takes the time to listen to my concerns, and does it best to have them resolved ASAP!
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by MARCIEUSHIJIMA
Verified Customer
Verified Customer
Service Price Transparency
Nov 14, 2025 -
Findlay Chevrolet responded
Thank you for choosing Findlay Chevrolet. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!
Findlay Chevrolet - The #1 Volume Chevy Dealer in Nevada
Terry Stump
Service Manager
TStumpJr@findlayauto.com
Doug, my service adviser was a great help in getting the
issue with the vehicle resolved.
issue with the vehicle resolved.
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by PEREZAG1080
Verified Customer
Verified Customer
Service Price Transparency
Nov 13, 2025 -
Findlay Chevrolet responded
Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Findlay Chevrolet to be a positive one. Please don't hesitate to reach out if you need anything else.
Findlay Chevrolet - The #1 Volume Chevy Dealer in Nevada
Terry Stump
Service Manager
TStumpJr@findlayauto.com
Everytime I take my vehicle to the shop is always 1000.
00 dollar fixing. Bunch of scammers
00 dollar fixing. Bunch of scammers
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by RMARLANG
Verified Customer
Verified Customer
Service Price Transparency
Oct 16, 2025 -
Findlay Chevrolet responded
Thank you for bringing this to our attention, and we'd like to learn more about your experience. If you'd be willing to provide some more information, please send us a message with your contact information so that we can reach out. Our goal is to make sure everyone who visits the dealership has a top-notch experience. We're sorry that we didn't meet that goal in this case and we'd love the opportunity to get more details to see if we can turn this situation around for you.
Terry Stump
Service Manager
TStumpJr@findlayauto.com
I came to the conclusion that everyone coming to do
service is just one more car, one more customer. There is never urgency and everyone lacks on customer service. No one cares, different sales person
service is just one more car, one more customer. There is never urgency and everyone lacks on customer service. No one cares, different sales person have different opinions on how much time the repair will take. Overall, I’m sure there are many satisfied customers but unfortunately I’m not one of them. Good luck!
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by INFO
Verified Customer
Verified Customer
Service Price Transparency
Sep 15, 2025 -
Findlay Chevrolet responded
Thank you for bringing this to our attention, and we'd like to learn more about your experience. If you'd be willing to provide some more information, please send us a message with your contact information so that we can reach out. Our goal is to make sure everyone who visits the dealership has a top-notch experience. We're sorry that we didn't meet that goal in this case and we'd love the opportunity to get more details to see if we can turn this situation around for you.
Terry Stump
Service Manager
TStumpJr@findlayauto.com
Friendly staffs, efficient service, professionalism,
clean environment, and staff/s showed excellent knowledge of services offered
clean environment, and staff/s showed excellent knowledge of services offered
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by GARANADOR
Verified Customer
Verified Customer
Service Price Transparency
Good service, the service guy provided all of the
pertinent information in regards to any issues with my car.
pertinent information in regards to any issues with my car.
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by NONE25
Verified Customer
Verified Customer
Service Price Transparency
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