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Doug Stahl
Doug Stahl at Toyota of Scranton

Doug Stahl | Page 8

Sales Professional

Toyota of Scranton

3400 N Main Ave
Scranton, PA 18508

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4.8
322 Reviews
4.8

322 Reviews

Write a Review

322 Reviews of Doug Stahl

March 23, 2023

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Employee Rating

I've been a customer for at least 20 years and had no problem choosing them for my new car. Been a Toyota owner since 1973. I was treated with kindness and all my questions were answered. Was given cards More

by IRELAND5308
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Mark Thomas, Marco Valenti

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Mar 23, 2023

Toyota of Scranton responded

IRELAND5308, Thank you so much for taking the time to leave us a 5-star review! We're thrilled to hear that you've been a loyal Toyota customer for over 20 years, and that you had a positive experience with us during your recent car purchase. Our team is dedicated to providing exceptional service to all of our customers, and we're delighted to hear that we were able to answer all of your questions and provide you with the support you needed throughout the buying process. We're also glad that you found our post-sale follow-up helpful. Thank you for your kind words, and we look forward to serving you for many more years to come. If you ever have any questions or concerns, please don't hesitate to reach out to us. Best regards, Mary Jo Preno Vice President of Guest Experience Toyota of Scranton

March 12, 2023

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Employee Rating

Great communication. Always kept us up to date on the delivery of the vehicle. Quick purchase the day the car came in. Great service. Doug was awesome and “Crazy Matt” he More

by AAAMIKEC
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Print
Mar 14, 2023

Toyota of Scranton responded

AAAMIKEC, Great to hear that you had an excellent experience with our dealership! We're thrilled that our team was able to provide you with exceptional service and communication throughout the purchasing process. It's always our goal to make sure that our customers feel well-informed and satisfied with their purchase, and we're glad that you had that experience with us. We'll be sure to pass along your kind words to Doug and Crazy Matt, who we're sure will appreciate the positive feedback. Thank you for taking the time to leave a review, and please don't hesitate to reach out if you have any further questions or concerns. We hope you're enjoying your new vehicle and that you'll consider us for your future automotive needs. Take care, Mary Jo Preno Vice President of Guest Experience Toyota of Scranton

February 04, 2023

Dealership Rating
Employee Rating

Always a good experience at Toyota of Scranton. The staff truly cares about the customer. More

by gabv
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Stephanie McNair, Richard LaRussa , Kevin Morrow

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Feb 06, 2023

Toyota of Scranton responded

gabv, Thank you for taking the time to offer your feedback on your recent sales experience at our dealership. We appreciate your loyalty and positive comments regarding our team and business. We value you as our customer and friend. Take care, Mary Jo Preno Vice President of Guest Experience mjpreno@tsofs.com

January 14, 2023

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Employee Rating

Had a great experience! No one was super pushy which I loved, everyone was very polite!! More

by JCOLLURA1027
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: George Zepherin

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Jan 16, 2023

Toyota of Scranton responded

JCOLLURA1027, Thank you for taking the time to provide feedback on your recent sales experience at our dealership. We are thrilled you enjoyed working with our sales team. We strive to provide an exceptional experience for all of our customers and are glad to hear you had a pleasant experience at our dealership. We appreciate your business and value you as a customer. Sincerely, MARY JO YANUSAUSKAS Vice President Guest Experience Toyota of Scranton mjpreno@tsofs.com 570.702.8776

January 03, 2023

Dealership Rating
Employee Rating

A very professional and pleasant experience from start to finish. Management took a direct interest to ensure it was a great experience More

by MOJOHOG
Recommend Dealer
Yes
Print
Jan 03, 2023

Toyota of Scranton responded

MOJOHOG, Thank you for taking the time to provide feedback on your recent sales experience at our dealership. We strive to provide an exceptional experience for all of our customers and are glad to hear you had a pleasant experience at our dealership. We appreciate your business and value you as a customer. Sincerely, MARY JO YANUSAUSKAS Vice President Guest Experience Toyota of Scranton mjpreno@tsofs.com 570.702.8776

December 19, 2022

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Employee Rating

I feel like the prices were Toyotas going up and the whole purpose is to not have the prices go up especially when they charging almost $400 for the work is to work and you’re charging us I can take my More

by ANTHONYT3RD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Stephanie McNair, Jammie Marcen, Jordan Printz , Corey Boynton, Travis Langlois, Kevin Morrow, George Zepherin

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Dec 20, 2022

Toyota of Scranton responded

ANTHONYT3RD, Thank you for taking the time to offer your comments regarding your recent service visit. We are concerned and will reach out to you to further discuss. We value you as our customer and appreciate your business. Take care, Mary Jo Preno Vice President of Guest Experience Toyota of Scranton

November 25, 2022

Dealership Rating
Employee Rating

Excellent experience, the whole deal from start to finish was easy and painless, also exceptional staff and service was provided. More

by ANTHONY.MCGLYNN
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: George Zepherin

Print
Nov 29, 2022

Toyota of Scranton responded

Hi Anthony, Thank you for taking the time to provide feedback on your recent sales experience at our dealership. We are delighted you enjoyed working with our team. Thanks for letting us know. We strive to provide an exceptional experience for all of our customers and are glad to hear you had a pleasant experience at our dealership. We appreciate your business and value you as a customer. Sincerely, MARY JO YANUSAUSKAS Vice President Guest Experience Toyota of Scranton mjpreno@tsofs.com

November 24, 2022

Dealership Rating
Employee Rating

It was an amazing experience lots of help and information very patient and was able to give all the information I needed More

by SINBAD765A@GMAIL.COM
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Howard Sweeny

Print
Nov 29, 2022

Toyota of Scranton responded

SINBAD765A, Thank you for taking the time to provide feedback on your recent sales experience at our dealership. We are delighted you enjoyed working with our team. Thanks for letting us know. We strive to provide an exceptional experience for all of our customers and are glad to hear you had a pleasant experience at our dealership. We appreciate your business and value you as a customer. Sincerely, MARY JO YANUSAUSKAS Vice President Guest Experience Toyota of Scranton mjpreno@tsofs.com

November 23, 2022

Dealership Rating
Employee Rating

Really enjoyed the whole purchasing experience as a first-time Toyota customer. All of the people were professional, friendly, and personable. Would recommend the dealership to others. More

by CARDKEEP
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Jim handled all the paperwork and the extended warranty.

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Nov 29, 2022

Toyota of Scranton responded

CARDKEEP, Thank you for taking the time to provide feedback on your recent sales experience at our dealership. We are delighted you enjoyed working with our team. Thanks for letting us know. We strive to provide an exceptional experience for all of our customers and are glad to hear you had a pleasant experience at our dealership. We appreciate your business and value you as a customer. Sincerely, MARY JO YANUSAUSKAS Vice President Guest Experience Toyota of Scranton mjpreno@tsofs.com

November 16, 2022

Dealership Rating
Employee Rating

The best dealer and team nice people the best place for trade cars thankss people More

by 94MICHELLGODINEZ
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Ryan Cali, George Zepherin

Print
Nov 17, 2022

Toyota of Scranton responded

Hi Michellgodinez, Thank you for taking the time to provide feedback on your recent sales experience at our dealership. We strive to provide an exceptional experience for all of our customers and are glad to hear you had a pleasant experience at our dealership. We appreciate your business and value you as a customer. Sincerely, MARY JO YANUSAUSKAS Vice President Guest Experience Toyota of Scranton mjpreno@tsofs.com

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