Doug Ranzer
Doug Ranzer at Longo Toyota of Prosper

Doug Ranzer | Page 14

Service Consultant

Longo Toyota of Prosper

2100 West University Drive
Prosper, TX 75078

Contact Me
5.0
141 Reviews

Dealership Experience

7 yrs, 8 mos

Industry Experience

26 yrs

Languages Spoken

English English

5.0

141 Reviews

Write a Review

141 Reviews of Doug Ranzer

February 24, 2020

Dealership Rating
Employee Rating

Great service. Doug called me when my truck was through. And got me checked in on time. Facility was very clean and the employees were very pleasant. More

by gswartwout
Recommend Dealer
Yes
Feb 24, 2020

Longo Toyota of Prosper responded

From all of us at Longo Toyota of Prosper for posting/sharing your visit on DealerRater - Have a wonderful rest of the week. Team Longo

January 10, 2020

Dealership Rating
Employee Rating

They are very good. Every time I go for service. Answer all my questions, the service is key. You don’t find service anymore and if they have it I stay with them. More

by A
Recommend Dealer
Yes

Other Employees Tagged: Francisco "Cisco" Jimenez, Kevin Sinker, Edwin Tillman

Jan 13, 2020

Longo Toyota of Prosper responded

Thank you for the shout-out on DealerRater and appreciate your efforts in recognizing a handful of our team members. Have a great week and welcome to the Longo Toyota of Prosper Family.

December 24, 2019

Dealership Rating
Employee Rating

From first visit having car serviced and then recently purchasing new vehicle, all wonderful experience s!! Third Toyota to own. Thankful to find this dealership!! More

by carolswik
Recommend Dealer
Yes

Other Employees Tagged: Randall Orsburn , TONY CANALE, Francisco "Cisco" Jimenez, Business man who helped finalize details 5 stars

Dec 24, 2019

Longo Toyota of Prosper responded

Hello carolwik, Glad to read that Tony, Randall and Francisco took great care of you. From all of us here at Longo we really do appreciate your business. Congratulations on your third Toyota! Jessica Galvan Guest Relations Supervisor D. 626-580-6268 E. jessica.galvan@longotoyota.com

November 23, 2019

Dealership Rating
Employee Rating

Doug was extremely professional and helped get my truck the repairs it needed in a timely manner even without an appointment which wasn’t possible as the website service scheduler was non-operational. O More

by Roger B
Recommend Dealer
Yes
Nov 26, 2019

Longo Toyota of Prosper responded

Happy Holidays from all of us at Longo Toyota. We appreciate your efforts in recognizing, one of our team members, Doug If you do have any question, please feel free to contact him, he's always here to listen. Have a wonderful Thanksgiving and hurry back. Team Longo

November 13, 2019

Dealership Rating
Employee Rating

I was very happy with the service the dealership provided to me and my family. 5 stars to Tony Canale and the service/ renting department. Great customer service! More

by Jane
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: TONY CANALE, Renting department, dont remember the name, sorry.

Nov 13, 2019

Longo Toyota of Prosper responded

Hi Jane - It's Longo Toyota of Prosper wanting to say CONGRATULATIONS on your recent visit to our campus. We know you have many choices when selecting a brand/dealer and we're all very honored you've chosen Longo for your car care needs. Kary Loefler Guest Relations Director

November 13, 2019

Dealership Rating
Employee Rating

Great attitude and knowledgeable. Made the purchase process very painless by making sure everything was in order. Would Definitely make another purchase with this person. More

by aldo.barrios06
Recommend Dealer
Yes

Other Employees Tagged: David Araujo , AMBER BOWDEN, TONY CANALE, Francisco "Cisco" Jimenez, Tony Pan

Nov 13, 2019

Longo Toyota of Prosper responded

Thank you so much for all the kind words in your review about our dealership (Longo Toyota of Prosper) and acknowledging so many of our team members. Happy Holidays and hurry back! Kary Loefler Guest Relations Director

October 12, 2019

Dealership Rating
Employee Rating

Great service for my 9-yr-old Toyota I worked with Doug at Longo Toyota this time. Just like my previous advisors at this dealer, he is easy to deal with and good at communicating repai More

by MrsR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: David Araujo , AMBER BOWDEN

Oct 14, 2019

Longo Toyota of Prosper responded

Thank you so much, for all the kind words you've mentioned, in your review about Longo Toyota of Prosper. We know you have many choices when selecting a repair facility and we're all honored you've chosen Longo for your car care needs. Hurry back! Team Longo Toyota of Prosper

July 03, 2019

Dealership Rating
Employee Rating

Great Friendly Service My experience today with Longo Toyota was top notch! I’ve never received such friendly and professional service from a dealer in this manner. Being in More

by Vanz1436
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: David Araujo, Billy Stewart, Kenneth James , DAKOTA BURNS, MILLIE HUBBARD, Francisco "Cisco" Jimenez, MIKE MACKIEWICZ, Kevin Sinker

Jul 03, 2019

Longo Toyota of Prosper responded

What a great way to begin our day at Longo Toyota of Prosper. I cannot wait to share this review with Mark/Danny, I know it's going to make their day, it certainly has made mine. Please be safe during the upcoming holiday and can't wait to see you again, in our Svc Dept. Kary Loefler Guest Relations Director E: kary.loefler@longotoyota.com

July 02, 2019

Dealership Rating
Employee Rating

Doug always provide great service. Doug always helpful when it come to the service. I always looked for him. I know him from Toyota in Mckinney. But I don’t see him Mckinney anymore and More

by Danchang007
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jul 03, 2019

Longo Toyota of Prosper responded

Thank you so much for your kind posting about your visit to Longo Toyota of Prosper. I'm so delighted to read of the caring attention provided by Doug and the team. Have a wonderful 4th of July and hurry back Kary Loefler Guest Relations Director

June 27, 2019

Dealership Rating
Employee Rating

Great Service We had our 2010 Toyota Venza serviced for its 30,000 miles checkup. Doug went over all services that was done for the 30,000 mile checkup. More

by Peanut
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jun 27, 2019

Longo Toyota of Prosper responded

Thanks for the shout out on DealerRater - We appreciate your efforts in recognizing one of our team members. Have a wonderful rest of the week and hurry back! Team Longo Toyota of Prosper

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