Doug Peng
Doug Peng at Acura of Tempe

Doug Peng | Page 7

Service Advisor

Acura of Tempe

7800 S Autoplex Loop
Tempe, AZ 85284

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rated
147 Reviews
not yet
rated

147 Reviews

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147 Reviews of Doug Peng

June 28, 2021

Dealership Rating
Employee Rating

Very happy I purchased the auto butler service when I bought my vehicle. More

by Fernanda
Recommend Dealer
Yes

June 24, 2021

Dealership Rating
Employee Rating

Doug Peng is the absolute GREATEST! He's been my service advisor for over 20+ years and does not disappoint. I trust what he shares with me and know that I'm only receiving the work that I ACTUALLY need. More

by CN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

May 28, 2021

Dealership Rating
Employee Rating

My service advisor Doug Peng is always attentive when my car is in for service. Anyone I've dealt with has been great! I will definitely keep bringing my vehicle here. More

by Cpenunu2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

May 26, 2021

Dealership Rating
Employee Rating

Customer service has always been excellent. They are always accommodating especially when a loaner car is needed. Doug Peng is professional and an awesome service advisor! More

by Elaine
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

May 23, 2021

Dealership Rating
Employee Rating

Acura of Tempe staff are very accommodating, professional, and knowledgeable at what they do. Douglas Peng is the best! I am a very satisfied customer! More

by ryla75
Customer Service
Friendliness
Price
Recommend Dealer
Yes

May 18, 2021

Dealership Rating
Employee Rating

Great service and maintenance of our vehicle. We appreciate the attention to detail and timely repairs. David Williott is always responsive to our requests and provides good feedback. More

by pablo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: David Williott

May 15, 2021

Dealership Rating
Employee Rating

Excellent, quick and easy. Probably the biggest issue is coming up with a way to say "quick and easy" with 25 words minimum LOL. Thanks More

by edneal
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

May 15, 2021

Dealership Rating
Employee Rating

Doug Peng is a consistent trooper with exceptional service skills. Thank you for having such a great Service Consultant and allowing him to represent your Dealership in a great way. More

by APG
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

May 15, 2021

Dealership Rating
Employee Rating

Very good, fast and efficient. Rates are on the high side for parts and labor. Have to ask for discounts. Grateful that they offer loaner cars while mine is in the shop. More

by D. Satt
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

April 23, 2021

Dealership Rating
Employee Rating

The check in process, including the interaction with the service advisor went very well. The customer lounge was comfortable, but not that well stocked. Service appeared complete, and informative. More

by fdimichale
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
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