Doug Feger | Page 3

Always polite, Always find any problems that need fixed and fix them. Plus it's always done timely. Very happy with the service we receive. and fix them. Plus it's always done timely. Very happy with the service we receive. More

by lpetty5616 Verified Customer Verified Customer

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They had my vehicle for approx. 1 month. They had +24hrs notice of my arrival. Vehicle had a bird and a half in the front grill & underbody. Phil fixed it! Fluids not leveled, interior not cleaned.(Phil di notice of my arrival. Vehicle had a bird and a half in the front grill & underbody. Phil fixed it! Fluids not leveled, interior not cleaned.(Phil didn't fix those). (Didn't care about either until I walked up on bird in my grill). This is Not my first 'luxury' dealership experience. This is Definitely Not Luxury Service. Monopoly sevice??? Luxury invoice was received & paid in full. I'll travel into rush hour traffic & sit in an Electric Vehicle, b4 I return to this place. They were very polite & customer service seemed great on the front end. Aaron has sadness in his voice when he read me my final invoice.....I seriously question the work done, so I'm having someone check their work. No worries, I won't be putting my vehicle back on the market, ever. More

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Thank you team - 2nd to none! Thanks Doug and Aaron (Service guys) but also thanks to the - seldom recognized - technicians as well as the team who thoroughly wash (pesky windshiel Thanks Doug and Aaron (Service guys) but also thanks to the - seldom recognized - technicians as well as the team who thoroughly wash (pesky windshield included) my LR4. Techs often go unrecognized but truly, they are the heart of the service experience pointing out the many things which may go unnoticed. Seems as though they never miss anything and often surprise me with suggestions/upcoming needs that I fail to catch. What's more - based on my better than average knowledge of the basics - these seem to be valid needs rather than unnecessary repairs. Repairs which help keep my investment performing for years to come. Thanks again Phil and team JLR Peoria for going above and beyond at providing the best service after the sale. More

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Fresh Cookies and Orange Juice I have been a customer of Jaguar Land Rover-Peoria since 2006 and love working with them. I never mind waiting a few minutes if they aren't though w I have been a customer of Jaguar Land Rover-Peoria since 2006 and love working with them. I never mind waiting a few minutes if they aren't though with my car because they always have fresh baked cookies and orange juice I can enjoy. Will definitely buy my next Jaguar from Phil and Janet. More

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Excellent experiences with Janet Reist and the dealership Our current 2016 Land Rover is the third purchase (two Land Rovers and a Jaguar) over a period of almost nine years handled by Janet Reist. Her knowl Our current 2016 Land Rover is the third purchase (two Land Rovers and a Jaguar) over a period of almost nine years handled by Janet Reist. Her knowledge about the cars and her patience with our many questions are two of her best qualities. She has stayed in touch and has been very helpful throughout the entire process of purchasing and servicing our cars. The experience we have had with the service department (Doug Feger and his entire team) has also been excellent. The service manager and everyone in the service-parts department have been uniformity helpful and have taken the best care of our cars. Everyone we have come in contact with at this dealership has a "can-do" attitude and has provided the best experience in purchasing and servicing our cars. More

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Contacted Doug about an issue with my new Evoque. Doug responded quickly and took great care of me. Janet followed up personally. This is a service oriented dealership. I'm glad I've experienced th Doug responded quickly and took great care of me. Janet followed up personally. This is a service oriented dealership. I'm glad I've experienced their business ethics. Great people! More

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fun , exciting , informative Walking through the door I was immediately welcomed. The team was ready to go. Phil the GM is a gentlemen . Aaron my Land Rover guide was like having Walking through the door I was immediately welcomed. The team was ready to go. Phil the GM is a gentlemen . Aaron my Land Rover guide was like having my younger brother at my side. Doug the service consultant was patient and informative. Brian another sale consultant was a pleasant man as well. Patrice is the nice lady that answered a few of my calls . I have to say if every car purchase was this easy I'd turn around and do it again next week. Thanks to all of you! " I'll be back" More

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Professional I purchased my second Land Rover from Jaguar Land Rover Peoria. I ordered a new LR4 from the factory and Janet kept me apprised of the order - build I purchased my second Land Rover from Jaguar Land Rover Peoria. I ordered a new LR4 from the factory and Janet kept me apprised of the order - build - delivery status. I received a fair price for my trade in. My past experience with the service and parts team have been positive. I am looking forward to another positive owner relationship with this automobile dealership. More

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efficient Showed me pics on text Wednesday , no hassle paper work, walked in Friday, signed and was home for Friday nite football. Always a great experience. Showed me pics on text Wednesday , no hassle paper work, walked in Friday, signed and was home for Friday nite football. Always a great experience. More

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Great experience I had Aaron who is an excellent and experienced salesperson and bought a fine car for a fair price. Doug also helped deal with a service issue with t I had Aaron who is an excellent and experienced salesperson and bought a fine car for a fair price. Doug also helped deal with a service issue with true professionalism. More

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