Doug Ebner | Page 2

The Sales Team and Service Team were excellent - Angel, Tony and Doug - The only suggestion - not to the sales team but to the Finance Director is that when e- mails are sent to Customers - albeit form Tony and Doug - The only suggestion - not to the sales team but to the Finance Director is that when e- mails are sent to Customers - albeit former Toyota executives let alone traditional customers that proper writing ettiquette be followed as opposed to simply pressing a button with a pdf. Times certainly have changed and I can state emphatically that this is not the Toyota Way. If not for the sales team I would rate this a 2.5 star . By the way Jan is the epittome of what Lexus set out to do at its inception as well as Angel, Tony and Doug. More

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Everyone at Earnhardt Lexus provided the highest level of care and consideration as we navigated through the process of choosing our fabulous new car. Special thanks and appreciation to David Bader and Doug care and consideration as we navigated through the process of choosing our fabulous new car. Special thanks and appreciation to David Bader and Doug Ebner. More

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Excellent experience with an amazing team!! Thanks a a a a a a a a a a a a a a a a a a a a a a a a a a a a a a a a a More

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David Bader at Earnhardt Lexus is amazing to work with. Thank you David Bader, Doug Ebner, Julian Ruiz and Brandon Heath for making our experience an extremely enjoyable one. It was so refreshing to go int Thank you David Bader, Doug Ebner, Julian Ruiz and Brandon Heath for making our experience an extremely enjoyable one. It was so refreshing to go into a dealership where there was no pressure and the team took the time to truly hear us and worked with us to make the deal happen. They were very flexible, patient and extremely helpful throughout every step of the process. We will definitely return for our future car buying needs and will definitely recommend Earnhardt Lexus and David Bader to our friends and family. Thanks again! More

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From test drive to negotiation of the trade in and financing took approximately 2.5 hours. We truly appreciate the professional straightforward approach and excellent service. financing took approximately 2.5 hours. We truly appreciate the professional straightforward approach and excellent service. More

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Great car buying experience Angel, Julian and Doug were delightful Angel was my sales contact and he was professional and knowledgeable. Julian was so patient and amazing wi Angel, Julian and Doug were delightful Angel was my sales contact and he was professional and knowledgeable. Julian was so patient and amazing with helping me get to know all the cars features and how to customize it to my needs. Doug leads the team and his service is 10++ More

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Outstanding Sales Department It has been over 8 years since I have purchased a new car. I typically avoid dealerships, but I was so impressed with my overall experience with the It has been over 8 years since I have purchased a new car. I typically avoid dealerships, but I was so impressed with my overall experience with the sales department at Earnhardt. I spent many online hours researching a RX450H and made up my mind that I wanted to purchase one. The only problem was that I was very picky with my color choice on a fully loaded 450H. I did a first test drive at Bell Lexus, but the color combination was not my favorite. They did present a lease and purchase offer. That night I filled an online request on the Earnhardt Lexus website. I was impressed to receive a phone call from Stephen Bennett with internet sales shortly after 8am. Within a few minutes, he was able to locate the exact 450H for me out of state. Within an hour, he presented a lease and purchase offer that beat the Bell Lexus offer. He answered all my questions. Doug Ebner sales manager followed up the next day, and when Bell Lexus could not get the same car for me, I made an appointment to purchase the vehicle. Mike Testani took care of me in sales. He answered all my questions and he made me feel relaxed. And to top off an already perfect experience, they had the car ready for me to pick-up in 3 days. Cole went over all the features and the owenership transfer was so clean and professional, that I was left feeling reassured that a dealership can go above and beyond to please a customer. Thank you Earnhardt Lexus. I am loving my 450H. More

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Great customer service I love my Lexus hybrid. Highly recommend the CT model and Earnhardt! Lost my master key and was stranded but David Bader came to the rescue and was ab I love my Lexus hybrid. Highly recommend the CT model and Earnhardt! Lost my master key and was stranded but David Bader came to the rescue and was able to coordinate another master and spare key. Great customer service! More

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