Donnie Pelham
Donnie Pelham at Buick GMC Brooksville

Donnie Pelham | Page 27

ASSISTANT SERVICE MANAGER

Buick GMC Brooksville

15164 Cortez Blvd
Brooksville, FL 34613

Contact Me
4.9
400 Reviews

Dealership Experience

25 yrs, 6 mos

Industry Experience

25 yrs, 6 mos

Languages Spoken

English English

4.9

400 Reviews

Write a Review

400 Reviews of Donnie Pelham

August 25, 2024

Dealership Rating
Employee Rating

Very courteous and professional. Prompt service, friendly staff, service completed on time. Service is excellent More

by RON.PARKER1
Service Price Transparency
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Recommend Dealer
Yes

August 23, 2024

Dealership Rating
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ever time i’ve had service with this dealership the service has been excellent this time was the same my car was towed in on a very busy day they worked me in ina very reasonable time diagnosed the pro More

by DAYTONA10
Service Price Transparency
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Recommend Dealer
Yes

August 19, 2024

Dealership Rating
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A great place to buy a car and a great place for repairs and maintenance . I always go there for all my needs! More

by topcatchardie
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Recommend Dealer
Yes

August 17, 2024

Dealership Rating
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They are always friendly and courteous. Been dealing with for over 30 years. I wouldn't go anywhere else. More

by MARYKACZMAREK2
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Recommend Dealer
Yes

Other Employees Tagged: Donna Corlew

August 17, 2024

Dealership Rating
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This is where I bought my ttruck and it is doing well so far thanks to everyone. I More

by HUBERTWHITTAKER
Service Price Transparency
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Recommend Dealer
Yes

August 17, 2024

Dealership Rating
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Very courteous staff and excellent repair service. Honest diagnostic testing and reasonable shop rates.Will use again for anymore auto repair issues. More

by Sksnbss
Service Price Transparency
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Recommend Dealer
Yes

August 17, 2024

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The waiting room is clean and comfortable;the service was excellent; I will continue to visit! More

by france_wilbert
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Recommend Dealer
Yes

August 16, 2024

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Employee Rating

The personnel are friendly and courteous. They seem to be genuinely interested in helping with all my car needs. More

by JMP
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Recommend Dealer
Yes

August 16, 2024

Dealership Rating
Employee Rating

Explained what was wrong. Was told nothing is wrong at all with my vehicle. I explained that my mechanic told me to take it in to the dealer for a CPU flash that there was a b More

by rcmckonly8
Service Price Transparency
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Recommend Dealer
No

Other Employees Tagged: Donna Corlew

Aug 19, 2024

Buick GMC Brooksville responded

Robert, Please accept our apologies that we disappointed you. Our records show that we were unable to duplicate your concerns while the vehicle was here in April. We would be more than happy to address the concerns once again, if you are still having the driveability issue. Please reach out to our Service Manager, Tom Deem directly if we can be of any further assistance.

August 16, 2024

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Employee Rating

Poor customer service and couldn't complete a task which was a huge inconvenience to me More

by SEANDG24
Service Price Transparency
Workmanship
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Recommend Dealer
No
Aug 19, 2024

Buick GMC Brooksville responded

Thank you for taking the time to let us know about your experience with us. Please accept our apologies that we disappointed you. We would love to know more about your experience, so that we can make improvements to our process for the future. If you wouldn't mind letting me know more about what happened, I would greatly appreciate it. Sincerely, Jennifer Stals, General Manager jstals@bgbrooksville.com

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