Donnie Pelham | Page 14

One of the best service visits I have ever had. The ease of dropping the car off being notified when it was midway through the process, and when it was completed was effortless. The ease of dropping the car off being notified when it was midway through the process, and when it was completed was effortless. More

by Mwhello Verified Customer Verified Customer

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Very cordial, efficient and BUSY. Willing to explain the service needed and tell you just what was done Willing to explain the service needed and tell you just what was done More

by STEPHENWARD Verified Customer Verified Customer

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They are helpfully try to be accommodating which is hard cause I work 80 miles out of town and Sat is basically the o n ly day I can get there ,but they have taken my SUV in on an emergency when hurricane cause I work 80 miles out of town and Sat is basically the o n ly day I can get there ,but they have taken my SUV in on an emergency when hurricane Dorthy(?) Came through in early August !! Thanks !!! More

by CRJG Verified Customer Verified Customer

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Staff is very professional and friendly, they are very good at keeping you informed of what is happening good at keeping you informed of what is happening More

by ROBINHOLLIDAY9 Verified Customer Verified Customer

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They always do the very best they can for the customer no matter what the problem. matter what the problem. More

by HRC176 Verified Customer Verified Customer

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I’ve been dealing with Donnie Pelham since I bought a GMC Terrain in 2012. I’ve been satisfied with the service I’ve gotten. When I’ve driven in there with an emergency, he has fitted my car service in. I do Terrain in 2012. I’ve been satisfied with the service I’ve gotten. When I’ve driven in there with an emergency, he has fitted my car service in. I do appreciate his service. I’ve had mostly pleasant experience at your dealership and will continue to use them, I hope. Mary Smith More

by MKSMITH23 Verified Customer Verified Customer

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Josiah was so helpful, his estimate was right on and the timing was good. it’s the best dealership I have ever been to. They have a very nice waiting room, coffee, water & pop, snacks & popcorn. timing was good. it’s the best dealership I have ever been to. They have a very nice waiting room, coffee, water & pop, snacks & popcorn. More

by Gillian Hardy Verified Customer Verified Customer

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Always very professional and attentive. Seems to be genuinely concerned about my issues. I will definitely recommend Seems to be genuinely concerned about my issues. I will definitely recommend More

by GTO910 Verified Customer Verified Customer

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3.5 hours for an oil change is kind of crazy. Declined the car wash to save time and I also don’t like other people washing my car. Somehow it ended up getting washed which took extra time. Was driving aw the car wash to save time and I also don’t like other people washing my car. Somehow it ended up getting washed which took extra time. Was driving away from the dealership when I realized they didn’t fill my diesel exhaust fluid (a service that was always included in my oil changes). Not sure if they just forgot or didn’t bother checking. Will not be returning ever. More

by SANTULLOJOSEPH13 Verified Customer Verified Customer

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Service team and manager is inept, too expensive, horrible service and communications. Heaven help you if you ever have to go back to them about work you paid for that was done improperly and ask th horrible service and communications. Heaven help you if you ever have to go back to them about work you paid for that was done improperly and ask them to rectify. Totally unprofessional company. I spent $5,000 on an air conditioner repair and the car is messed up! Of course, they are so bad they can’t figure out that there is anything wrong with it even though since they worked on it, the stereo rattles, the engine makes funny noises every time the a/c is on and runs rough. Thanks for taking an exorbitant amount of money and being a terrible service repair shop. Never, never use them! More

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