Donna Coppola | Page 18

Werner was great as always. Looking forward to the new location soon. Even through the virus they took good care of me and my car and made sure everyone was safe. location soon. Even through the virus they took good care of me and my car and made sure everyone was safe. More

by PHEALS66 Verified Customer Verified Customer

Report | Print

I was very impressed with my last service checkI hope I was very impressed with my last service check I hope you will continue with pick up and delivery It’s the best thing since the butter knife! I was very impressed with my last service check I hope you will continue with pick up and delivery It’s the best thing since the butter knife! More

by cjdonegan3 Verified Customer Verified Customer

Report | Print

Routine Maintenance and wheel noise Scheduled a standard appointment with Brandon for oil change/tire rotation on my CX3..explained there was a noise in the front (Wheel bearing?) on the Scheduled a standard appointment with Brandon for oil change/tire rotation on my CX3..explained there was a noise in the front (Wheel bearing?) on the passenger side. Arrived at the appointment and Jess checked me in (after wiping the interior of the car with disinfectant wipes) and I was immediately given a loaner car...so off I go. A couple hours later got a text and there is Patrick(service tech) showing me what was wrong with the car right on a video on my phone! Well it was not just the wheel bearing but another bearing that was damaged as well..no questions asked, ordered and installed the following day under warranty. It is great to see that the complete problem was solved, explanations given..just great customer service! Some repair shops solve half of the problem, require multiple trips..not at Werner...very very pleased! More

by jmfortune Verified Customer Verified Customer

Report | Print

I have bought a Mazda at Werner for over 25 years and have never been disappointed. Great vehicles, great service and great people. Always a friendly greeting and everyone willing keep my Madza in grea have never been disappointed. Great vehicles, great service and great people. Always a friendly greeting and everyone willing keep my Madza in great working condition. More

by fernie4255 Verified Customer Verified Customer

Report | Print

Outstanding. Always a pleasure to visit Werner Mazda. Everyone is so friendly, professional and accommodating. I actually look forward to getting my car serviced each time. Everyone is so friendly, professional and accommodating. I actually look forward to getting my car serviced each time. More

by leeannelake1226 Verified Customer Verified Customer

Report | Print

I was greeted promptly and the inspection and oil change were done faster than quoted,Everyone was friendly.You do need a better selection of magazines in the customer waiting area. were done faster than quoted,Everyone was friendly.You do need a better selection of magazines in the customer waiting area. More

by llc2323 Verified Customer Verified Customer

Report | Print

great experience Always exceeds my expertations. Clean facillity. Quick and efficient service as usual. Coffee area was full and had a large selecion of snacks a Always exceeds my expertations. Clean facillity. Quick and efficient service as usual. Coffee area was full and had a large selecion of snacks and liquids. Brandon did a wonderful job. More

by dcoppola9135 Verified Customer Verified Customer

Report | Print

Great service and i love the video feature telling you straight from the tech what's going on and showing you. Always a great experience. straight from the tech what's going on and showing you. Always a great experience. More

by CREGBERT Verified Customer Verified Customer

Report | Print

Service was incredible. The whole team made my stress after an accident manageable. They contacted the car rental and insurance companies for me. My car was immaculate when I picked it up and John met me after an accident manageable. They contacted the car rental and insurance companies for me. My car was immaculate when I picked it up and John met me with the paperwork More

by natmarge36 Verified Customer Verified Customer

Report | Print

I brought my car in twice within a week. Brandon and Dylan were honest, fair and kind re the work that needed to be done, and their customer service. Very pleased. Dylan were honest, fair and kind re the work that needed to be done, and their customer service. Very pleased. More

by amy Verified Customer Verified Customer

Report | Print