Donald Mast
Donald Mast at Walker Ford

Donald Mast | Page 53

Service Advisor

Walker Ford

17556 US Hwy 19 North
Clearwater, FL 33764

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5.0
564 Reviews
5.0

564 Reviews

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564 Reviews of Donald Mast

June 06, 2021

Dealership Rating
Employee Rating

Great, professional and knowledgeable service advisor. His name is Son Mast. Hey was very personal and made me feel like he wasn't just an advisor, but someone who WANTED to help me out. More

by JKOENIG56
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jun 08, 2021

Walker Ford responded

We are so happy to hear that Son Mast helped in giving you a good experience with us! Thank you for the kind words and please come back and see us for any of your future car needs.

June 05, 2021

Dealership Rating
Employee Rating

Scheduling was easy and fast. Staff was helpful and communicated well through the process. My vehicle was ready on date and time it was promised. More

by michelledevlin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Amy Andrisani

Aug 11, 2021

Walker Ford responded

Thank you for the 5-star review! Please keep us in mind for anything more we can do for you in the future.

June 04, 2021

Dealership Rating
Employee Rating

I am very happy with the service I receive from Walker Ford. The customer service from Don Mast was outstanding! I will continue to use Walker Ford. More

by stevebobbie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jun 08, 2021

Walker Ford responded

That's what we like to hear. Thank you for choosing Walker Ford! We truly appreciate your business and your continued loyalty. Don't hesitate to give us a call if we can be of assistance in the future.

June 04, 2021

Dealership Rating
Employee Rating

Don was an excellent advisor, and the work was great as always. My car was ready in an acceptable amount of time and he informed me promptly when it was ready to be picked up. More

by MIKESTAPLETON
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jun 08, 2021

Walker Ford responded

Thank you for your positive comments! We appreciate your business. Please let us know how we can continue to help with your car and service needs!

June 03, 2021

Dealership Rating
Employee Rating

Excellent service DonMast service advisor did a great job explaining lug nuts and tires to me. Service was seamless very little wait time Will definitely be back. More

by IRENE0613
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jul 29, 2021

Walker Ford responded

Thank you for the 5-star review! We are happy to know that we could provide a great visit for you at Walker Ford.

June 03, 2021

Dealership Rating
Employee Rating

Friendly staff and a good facility. My problem required multiple visits to fix but I was not charged any extra. You take my vehicle there again. More

by R_EDWARDS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jun 07, 2021

Walker Ford responded

Thank you for letting us know about your most recent visit. If there is something more we can do for you, please let us know!

June 01, 2021

Dealership Rating
Employee Rating

Steve was on another call so 2 other people a girl and another gentleman got it started on time My appt was a t 3 it took apptox 2 and 1/2 hours which i thought was long but they did check alot of stuff. More

by DJ7557
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Justin Boczar, Steve McHenry

Jun 15, 2021

Walker Ford responded

Thank you for the review! If there is something additional we can do for you in the future, please let us know!

May 29, 2021

Dealership Rating
Employee Rating

Stuff in the service department was pretty efficient and very courteous they made sure I was taken care of. I like to shuttle service. The driver was very efficient and courteous More

by Wyse69
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jun 02, 2021

Walker Ford responded

Great to hear, we appreciate the feedback! Thank you for your business and we hope to take care of any of your future car needs!

May 26, 2021

Dealership Rating
Employee Rating

Walker Ford is our go to for both our vehicles and we have been pleased with the service and work, until this time. The exact repair that cost me $450 was done by Walker service just over a year ago. I w More

by cindy
Customer Service
Friendliness
Recommend Dealer
No

May 24, 2021

Dealership Rating
Employee Rating

Don Mast, was very helpful and courteous. Listened carefully to what I had to say and made sure I didn't have any questions unanswered. Was always available when I called. More

by KT12577
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
May 28, 2021

Walker Ford responded

Thank you for letting us know about your recent experience with us! We appreciate your kind words about Don. Feel free to reach out again if there is anything else you need.

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