Dominic Theodore
Dominic Theodore at Victory Toyota of Brook Park

Dominic Theodore | Page 12

Assistant Service Manager

Victory Toyota of Brook Park

13775 Brookpark Road
Brook Park, OH 44142

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rated
362 Reviews

Dealership Experience

16 yrs, 1 mo

Languages Spoken

English English

not yet
rated

362 Reviews

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362 Reviews of Dominic Theodore

November 04, 2022

Dealership Rating
Employee Rating

Always helpful. Always kind. Always patient and attentive. It is a wonderful thing to be able to trust the service department to do a good job! More

by KATHYGERMAN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Nov 07, 2022

Victory Toyota of Brook Park responded

Hello, we appreciate your positive review about your recent experience with us! Our team strives to deliver an excellent experience and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

November 04, 2022

Dealership Rating
Employee Rating

The service representative was friendly and clearly explained the services being done and how long it was going to take. Thank you! More

by ryanjm85
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Nov 04, 2022

Victory Toyota of Brook Park responded

Hello, we appreciate your positive review about your recent experience with us! Our team strives to deliver an excellent experience and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

November 03, 2022

Dealership Rating
Employee Rating

Very friendly and professional from the phone call all the way to the visit..thanks for keeping my 4runner in tip top shape More

by Dave ward
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Nov 03, 2022

Victory Toyota of Brook Park responded

Hello, we appreciate your positive review about your recent experience with us! Our team strives to deliver an excellent experience and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

November 02, 2022

Dealership Rating
Employee Rating

Great people. Friendly and helpful. And the facility had a fantastic waiting room. I recommend this Dealer and location. More

by DS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Nov 03, 2022

Victory Toyota of Brook Park responded

Hello, we appreciate your positive review about your recent experience with us! Our team strives to deliver an excellent experience and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

November 02, 2022

Dealership Rating
Employee Rating

Joe is always amazing and is so easy to work with. I love visiting metro Toyota. More

by s.byrne41
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Nov 02, 2022

Victory Toyota of Brook Park responded

Hello, we appreciate your positive review about your recent experience with us! Our team strives to deliver an excellent experience and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

October 30, 2022

Dealership Rating
Employee Rating

My first time going to this dealership for service and am very pleased so far. While my vehicle was there for other work, they were able to get a recall done so I didn't have to schedule another appointment. More

by charger5333
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Oct 31, 2022

Victory Toyota of Brook Park responded

Thank you for your feedback, That's great to hear! We're so appreciative that you trusted us with your vehicle service, and we do our best to get all the work done in an efficient manor. We'll look forward to helping you again in the future!

October 29, 2022

Dealership Rating
Employee Rating

Staff is excellent. Scheduler is very efficient. You make things easier in this hectic world! More

by NOEMAIL3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Oct 31, 2022

Victory Toyota of Brook Park responded

Thank you for the business. We are happy to hear that you had a 5 star experience. Our Service team will be happy to help you if you should need anything else. Please have a great day!

October 28, 2022

Dealership Rating
Employee Rating

Dom my service advisor helped me through the entire process and made things very easy for me. He’s the reason I keep coming back! More

by nbeukemann
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Oct 31, 2022

Victory Toyota of Brook Park responded

Thank you so much for your excellent review! Providing top-notch service is so important to us, and we are glad that Dominic's efforts could meet your satisfaction. It is our pleasure to serve you and your automotive needs in any way possible. Please drive safely, and do not hesitate to give us a call if you ever have any further questions or concerns.

October 28, 2022

Dealership Rating
Employee Rating

Always a professional and pleasurable experience with the service dept. First rate, that’s why I’ve been a Metro Toyota customer since 1989!!’ A++++ More

by KEVBASSMAN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Oct 31, 2022

Victory Toyota of Brook Park responded

Repeat and referral business means so much to us, thank you for being a wonderful customer! I'm sure that if you need any help Mike and the service team will be glad to provide it for you.

October 28, 2022

Dealership Rating
Employee Rating

Metro Toyota has a great service team. Easy to make an appointment to get the car in for service More

by RAGRUSS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Scott Barrier

Oct 31, 2022

Victory Toyota of Brook Park responded

Thanks for the positive review! We can't tell you how nice it feels to hear that our Team went above and beyond to make sure your experience was a memorable one. We look forward to hearing from you again, and please contact us if you ever need anything regarding your vehicle!

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