Dimitra Anastasopoulous | Page 7

The staff was very friendly and helpful. I arrived on time and they took me immediately. I arrived on time and they took me immediately. More

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Very friendly and helpful people. I love that I do not have to miss work as I can use the WiFi to work at a quiet area upstairs while the car is serviced. Good supply of coffee and sn I love that I do not have to miss work as I can use the WiFi to work at a quiet area upstairs while the car is serviced. Good supply of coffee and snacks More

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The Service Department at Audi Silver Spring is top notch! My Service Representative, Dimitra, never fails to go far above and beyond with her customer service. She is professional, knowledgeable and f notch! My Service Representative, Dimitra, never fails to go far above and beyond with her customer service. She is professional, knowledgeable and friendly, and always provides outstanding service! More

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Service advisor is one of the best, knowledgeable and kept in the loop throughout the process. kept in the loop throughout the process. More

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Pleasant staff, car was taken care of, and cleaned after service. Would recommend serving your here. service. Would recommend serving your here. More

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Recently had my Audi R8 serviced by Audi of Silver Spring. My Service Advisor, Dimitra Anastasopoulos, did an amazing job keeping me informed during the whole processed. She also answered all my quest Spring. My Service Advisor, Dimitra Anastasopoulos, did an amazing job keeping me informed during the whole processed. She also answered all my questions. The service was completed 2 days earlier then expected. Thank you Dimitra and Team. More

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I recently had my Audi S4 in for its routine annual oil service. Dimitra was very helpful in accommodating our schedule and did an excellent job working with the technicians handling our car with the utmos service. Dimitra was very helpful in accommodating our schedule and did an excellent job working with the technicians handling our car with the utmost care. During this service, the technician (Bernac Manalo) noticed a defect in one of my front tires. It was bad enough that it may very well have caused a blowout and accident had it not been addressed! It was hard to see casually as it was very close to the inside of the rim. I agreed to Bernac’s and Dimitra’s recommendation (which I trust without question), and replaced all 4 tires (best for a 4-wheel drive car). Dimitra was able to source replacement tires that we agreed would work best on an S4 in one day and was able to get the car completed by the next day. Dimitra is a joy to work with. She is knowledgeable, always friendly and personable and I trust her advice and recommendation, that years of experience has proved spot on every time. Dimitra and techs like Bernac are the reason that I have always brought my cars to Audi of Silver Spring for service. They are THE BEST! Also I would also like to mention that Brittany Flick was a big help during my last service visit. While I expected to wait for my car (since it was a routine oil service), I had not planned on leaving it there overnight for the replacement tires. Therefore, a loaner was not readily available to get me home. Nevertheless, Brittany was able to work out an arrangement to get me home which was a huge help. It’s because of people like Dimitra, Brittany and Bernac that make Audi of Silver Spring our Go-To Audi dealership for service and sales! More

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Mr. Sarecky is fantastic! I had multiple issues with my car that could not be resolved by other dealers (who lacked both the knowledge and interest). I dare say Brian is the first Audi person who has so qu car that could not be resolved by other dealers (who lacked both the knowledge and interest). I dare say Brian is the first Audi person who has so quickly and professionally resolved my issues. I have an eTron, which is a wonderful vehicle, but full of new technology. The folks at Silver Springs knows their stuff. The service crew at Silver Springs was also top notch - much more helpful and attentive than the other two locations I had the misfortune of trying out. My car was at another dealer twice without resolution. Brian at Silver Springs will be my first stop when I am looking for my next Audi. They do Audi right. More

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It’s good to know there are still some good, honest businesses out there. The communication was excellent. My car was repaired promptly, and for a reasonable amount. I highly recommend these folks. businesses out there. The communication was excellent. My car was repaired promptly, and for a reasonable amount. I highly recommend these folks. More

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I consider customer service as an important factor in standing out amongst and above the rest. my favorite people at Audi Silver Spring are ***** Michael DiGiovanni / General Manager. ***** Dimitra standing out amongst and above the rest. my favorite people at Audi Silver Spring are ***** Michael DiGiovanni / General Manager. ***** Dimitra Anastasopoulous /Audi Exclusive Service Consultant ***** Vincent O'Donnell /Brand Specialist ***** Brittany Flick / Audi Loaner Fleet Manager I also ask question and they always find the answers More

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