Dillon Aviles | Page 3

Like any service center, you have to go at the right time. Mac Haik is always the right time and the people take care of you. Facility is updated and clean and I've had no issue getting what I need. Spe time. Mac Haik is always the right time and the people take care of you. Facility is updated and clean and I've had no issue getting what I need. Specialty parts were a faster than expected turn around. More

by JONMICHAELLOWREY Verified Customer Verified Customer

Report | Print

Great experience working with Gus, didn’t feel pressured into any decisions. He was super understanding with us having a cranky one year old in tow. Felt like we were being helped with a choice we had made into any decisions. He was super understanding with us having a cranky one year old in tow. Felt like we were being helped with a choice we had made ourselves with opportunities but not pressure to upgrade. More

Report | Print

Nicole was the most genuine human being! She stayed in contact with enduring the buying process and made sure my 10 year old daughter felt included as well. She stayed in contact with enduring the buying process and made sure my 10 year old daughter felt included as well. More

Report | Print

I recently purchased a car from Mac Haik Georgetown, and I must say it was an exceptional experience from start to finish. William Damron, my salesperson, was incredibly knowledgeable and helpful throug and I must say it was an exceptional experience from start to finish. William Damron, my salesperson, was incredibly knowledgeable and helpful throughout the entire process. He listened to my needs and found the perfect vehicle for me without any pressure. When it came time to discuss financing, Alex Ortiz was equally fantastic. He explained all the options clearly and helped me secure a great deal that fit within my budget. His professionalism and efficiency made the financial aspect of buying a car surprisingly stress-free. Overall, the team at Mac Haik Georgetown exceeded my expectations with their excellent customer service and attention to detail. I highly recommend them if you're looking for a seamless car-buying experience. More

Report | Print

Amazing selection of vehicles on the lot and great people to help you!!! Highly recommend to shop here for vehicle ! to help you!!! Highly recommend to shop here for vehicle ! More

Report | Print

Good experience buying a new truck. Arthur Morgan is a great salesman and was a pleasure to deal with.. Arthur Morgan is a great salesman and was a pleasure to deal with.. More

Report | Print

The salesman was excellent as well as the sales manager; my deal was unbelievable! Finance lady was beautiful and set me up with a perfect plan! my deal was unbelievable! Finance lady was beautiful and set me up with a perfect plan! More

Report | Print

The salesman rode with my wife and I and directed us on the route to take. The fastest we went was probably about 50 mph on the service road for about .5 miles. Everything seemed fine. A couple days after the route to take. The fastest we went was probably about 50 mph on the service road for about .5 miles. Everything seemed fine. A couple days after the purchase, I was on the toll road and discovered some wheel vibration. I took it back to have them balance the wheels or something. The guy in the service dept took a look at the tires and said the front tires show some cupping. He said it's typical with the F450 because of the weight, so you have to stay on top of the tire rotations. It was clear that the previous owner did not. The used car manager/director refused to do anything to satisfy me. He told me that I test drove the truck and bought it. He said the tires are safe and passed inspection. I told him I did not pay $92,000 for a safe vehicle. I also expect it to look good and feel good. He offerd no solution! He should've replaced the 2 front tires! I went to the new car building because that's where the finance team is officed. I was so disappointed that I wanted to get out of the deal. I was told I couldn't because it was not a "blue level" deal. The new car manager suggested rotating the front tires to the rear, but they do not have the equipment to accommodate my size tires. When tire work is required on a F450, they outsource it to Youngblood Tires. The new car manager had me call Youngblood to get a quote for the work and gave me a gift card to cover it. The used car manager should have been the one to resolve this issue! I had the tires rotated and balanced and it's better, but there's still some vibration. This is my second Mac Haik vehicle. In 2021, I bought a 2020 F350 with 9K miles. I traded that in to buy this vehicle. There are several Ford dealerships around me. Because of this last experience, when I'm in the market for a vehicle again, this is one dealership that will NOT be getting my hard earned money! More

by ORIGINALTASTE340 Verified Customer Verified Customer

Report | Print

Gabriel, Alex and Angel were great! I highly recommend seeing them if you are in the market for a Ford! I definitely got that Great Mac Haik Feeling they were talking about. I highly recommend seeing them if you are in the market for a Ford! I definitely got that Great Mac Haik Feeling they were talking about. More

Report | Print

Dealership was clean. Everyone was courteous. Very nice dealership. Salesman and financial closing agent was quick and efficient. Luise Gaitan was my salesman also 5-star. Everyone was courteous. Very nice dealership. Salesman and financial closing agent was quick and efficient. Luise Gaitan was my salesman also 5-star. More

by kumor4320 Verified Customer Verified Customer

Report | Print