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Diana Magana
Diana Magana at Seguin Chevrolet

Diana Magana | Page 15

Quick Lane Advisor

Seguin Chevrolet

509 West I H 10
Seguin, TX 78155

Contact Me
4.7
152 Reviews

Dealership Experience

1 yr, 7 mos

Languages Spoken

English English

Spanish Spanish

4.7

152 Reviews

Write a Review

152 Reviews of Diana Magana

April 22, 2026

Dealership Rating
Employee Rating

The dealership was fine but I have not received my reward points on my GM Rewards. Seems like this happens more often than not. More

by Linda
Recommend Dealer
Yes

Other Employees Tagged: Diana Magana

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Apr 24, 2026

Seguin Chevrolet responded

Thank you for the feedback, Linda. I’m glad your experience at the dealership was good, but I understand how frustrating it can be not seeing your GM Rewards points post correctly. If you’d like, please reach out to me directly and I’ll be happy to look into this and help get it resolved. - Jeremy Sims, General Manager

April 22, 2026

Dealership Rating
Employee Rating

Diana was fantastic! So kind and helpful! The service crew got started right away. Loved getting an appointment the day of! More

by kpstanley2
Recommend Dealer
Yes

Other Employees Tagged: Diana Magana

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Apr 24, 2026

Seguin Chevrolet responded

Thank you for the great review! I’m glad Diana took such good care of you and that the team was able to get started right away. It’s great to hear the same-day appointment made things even more convenient. - Jeremy Sims, General Manager

April 08, 2026

Dealership Rating
Employee Rating

Everything went smooth. Appointment and oil change service. Only issue was when a part was ordered for my vehicle I was never notified . More

by justin.heiman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Michael Brown

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Apr 13, 2026

Seguin Chevrolet responded

Thank you for the review, Justin. I’m glad your appointment and oil change went smoothly, but I’m sorry you weren’t notified about the part that was ordered. That’s something we should be better about, and I appreciate you pointing it out. - Jeremy Sims, General Manager

April 07, 2026

Dealership Rating
Employee Rating

All of the people in the Service Department are very friendly and helpful. I truly don't mind bringing in my Tahoe for service. Plus, I have met the most wonderful people in the waiting area, amazing cu More

by mava_jalufka
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ethan Starks

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Apr 07, 2026

Seguin Chevrolet responded

Thank you for the kind words! I’m glad our service team has been friendly and helpful each time you bring in your Tahoe. It’s great to hear you’ve even enjoyed the atmosphere and met some wonderful people while waiting. We truly appreciate you choosing Seguin Chevrolet. - Jeremy Sims, General Manager

April 06, 2026

Dealership Rating
Employee Rating

When scheduling the drop off did not have a problem with it. The service for problem was find and repair was good. Then when they drop off the vehicle at my job place was great. More

by llkotara
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Michael Brown, Gregory Howard, Ethan Starks, Gracie Martinez, Amber Elliott, Annai Howard

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Apr 07, 2026

Seguin Chevrolet responded

Thank you for the review! I’m glad scheduling was easy, the repair was handled well, and that the drop-off at your workplace made things even more convenient. We appreciate you sharing your experience. - Jeremy Sims, General Manager

April 05, 2026

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Employee Rating

It was ok The wait was a little bit longer than expected, but I did get the car I wanted More

by mdhunt68
Recommend Dealer
Yes

Other Employees Tagged: Diana Magana

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Apr 06, 2026

Seguin Chevrolet responded

Thank you for the feedback. I’m glad you were able to get the car you wanted, but I’m sorry the wait was longer than expected. We know your time is valuable and will keep working to improve the overall experience. - Jeremy Sims, General Manager

March 23, 2026

Dealership Rating
Employee Rating

Fast, efficient and courteous Diana was quick to assist me when I arrived for my appointment. More

by mityjey1956
Recommend Dealer
Yes

Other Employees Tagged: Diana Magana

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Mar 30, 2026

Seguin Chevrolet responded

Thank you for the review! I’m glad Diana was quick to assist you and that your visit was fast, efficient, and courteous. We appreciate you sharing your experience. - Jeremy Sims, General Manager

March 18, 2026

Dealership Rating
Employee Rating

The always handle everything well I've always had a great experience with the service department at Seguin Chevrolet More

by beckyshealthylifestyle
Recommend Dealer
Yes

Other Employees Tagged: Diana Magana

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Mar 19, 2026

Seguin Chevrolet responded

Thank you for the kind words, Becky! I’m glad to hear you’ve consistently had great experiences with our service department and that everything has been handled well each time. We appreciate your continued trust in Seguin Chevrolet. - Jeremy Sims, General Manager

March 11, 2026

Dealership Rating
Employee Rating

I asked about routine maintenance when I set the appointment. They said they could not tell me until they do the oil change and inspection. Then they said I would need maintenance that would take ab More

by jhunt4
Recommend Dealer
No

Other Employees Tagged: Diana Magana

Print
Mar 17, 2026

Seguin Chevrolet responded

Thank you for the feedback, JHunt. I’m sorry the experience left you feeling frustrated. Our team does need to perform an inspection during service so we can accurately determine what maintenance may be required, but I understand how that may not have been clearly explained ahead of time. If you’re willing, I’d appreciate the opportunity to speak with you and learn more about what happened. - Jeremy Sims, General Manager

March 11, 2026

Dealership Rating
Employee Rating

Never spoke with the service advisor I had an appointment with but the other advisors were very helpful. Unfortunately just an oil change took over an hour and a half even when it was scheduled and I arrived More

by RICHARD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Gregory Howard

Print
Mar 12, 2026

Seguin Chevrolet responded

Thank you for the feedback, Richard. I’m glad to hear the advisors you worked with were helpful and courteous during your visit. I also understand the frustration with the wait time, especially with a scheduled appointment, and we appreciate your patience. Your comments are helpful and we’ll keep them in mind as we continue working to improve the overall service experience. - Jeremy Sims, General Manager

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