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434 Reviews of Di Wu
Verified Customer
July 17, 2025
Good nice kind……. very good service very nice service and people are very kind there. very good service very nice service and people are very kind there. More
by liyan668
Other Employees Tagged: Kanika Khiev, Nelson Samson, John Kan, Angel Glorioso, Emilio Ruiz, Gordon Li, Jason Pysher, Todd Tamaki , Isaac Perez
July 16, 2025
Well Di was great. Costumer service great. Over all excellent service. Car is running great Costumer service great. Over all excellent service. Car is running great More
by SONIAAPEREZ1981
Other Employees Tagged: Kanika Khiev, Nelson Samson, John Kan, Angel Glorioso, Emilio Ruiz, Gordon Li, Jason Pysher, Todd Tamaki , Isaac Perez
July 16, 2025
This is our second service with Toyota. And they have not uploaded the service video (vehicle health video). There were three empty links which opened nothing. When we first called they sai And they have not uploaded the service video (vehicle health video). There were three empty links which opened nothing. When we first called they said they will upload again and uploaded empty links again. Then they said they will send the video to the email and did nothing. I called regarding this multiple times and no response. The front desk connected to the person and it will end up in voice mail. Left him voice mail and informed the front desk to call back and didn’t receive any calls. My guess is that they have not taken any videos and are trying to just avoid answering any questions regarding that. Worst service ever. More
by DRGANESANRAJASEKARAN
July 15, 2025
This dealership does not offer have a rental service, so if the service takes a long time, you are forced to stay at the dealership until the job is done. The service representative does not have any commu if the service takes a long time, you are forced to stay at the dealership until the job is done. The service representative does not have any communication with the client until the job is done. They do not update you until the car is ready to be picked up. There was a problem with my battery on my car with 15,000 miles and they could not find the problem after 4 1/2 hour of me waiting at the dealership for my vehicle. The service representative told me I do not drive the car much, so the battery does not have a chance to charge. I drive 30 miles to work and 30 miles back. My car is less than a year old. How could this be a valid excuse. Service representative was not helpful in figuring out the problem and could not offer any solutions to having me get to work on time. I feel like the service representative only wanted to sell services that were not needed and really had no car knowledge at all. How could a routine service take more than 4 1/2 hours? I went in for a 15,000 service and had to take my car to work because they could not find a solution to the battery problem. Not the best dealership to go to for service. More
by JUSTINOZAKI
Other Employees Tagged: Todd Tamaki
July 14, 2025
They were quick this time I didn't have to wait as much thank you all for that and always thanks for the coffee thank you all for that and always thanks for the coffee More
by Olveraenrique25
Other Employees Tagged: Kanika Khiev, Nelson Samson, John Kan, Angel Glorioso, Emilio Ruiz, Gordon Li, Jason Pysher, Todd Tamaki , Isaac Perez
July 13, 2025
With the political climate in this country and specifically as it relates to California/LA community, I'd appreciate taking down all the American flags. Yes, this is my country, but not proud of specifically as it relates to California/LA community, I'd appreciate taking down all the American flags. Yes, this is my country, but not proud of what we are doing on the global stage and more importantly in our back yard. More
by DANNYNIEVES04
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