Derrick Phillips
Service Manager
Southern Hyundai Newport News
12872 Jefferson Avenue
Newport News, VA 23608
63 Reviews
Write a Review63 Reviews of Derrick Phillips
December 23, 2024
Great service and Derick took his time and made sure our vehicle was done right vehicle was done right More
Other Employees Tagged: Chris House
December 18, 2024
They are very professional and courteous. They take the time to explain the answers to your questions. They take the time to explain the answers to your questions. More
Other Employees Tagged: Chris House
December 14, 2024
Customer Service is. always great. They scheduled you in a timely manner and wait time is reasonable. I never had an issue that wasn’t taken care of immediately. Thank yo always great. They scheduled you in a timely manner and wait time is reasonable. I never had an issue that wasn’t taken care of immediately. Thank you Southern for your professionalism and great service. More
Other Employees Tagged: Jonathan Turner, Ernesto Rosado, jeffrey moien, Mosley Robinson
December 11, 2024
Great customer service, stayed in contact with me and informing me about the service and hours. Derrick is an awesome manager informing me about the service and hours. Derrick is an awesome manager More
Other Employees Tagged: jeffrey moien
December 11, 2024
I was seen checked in quickly and my service was completed in a timely manner. completed in a timely manner. More
Other Employees Tagged: Chris House
December 01, 2024
Jeff Mohen has provided excellent service every time that I have taken my car in. I have taken my car in. More
Other Employees Tagged: jeffrey moien , Joe Washington
November 29, 2024
Derrick and the sales manager are great they helped me with my warranty issues and I couldn't have done it without their help..... They are great customer advocates with my warranty issues and I couldn't have done it without their help..... They are great customer advocates More
Other Employees Tagged: Chris House , Everybody in the service dept
November 22, 2024
Very rude with a nasty attitude. Told me I ask loaded questions full of xxxx. Told I can’t speak to the mechanic that’s working on my car to understand what’s happening or ask questi Told me I ask loaded questions full of xxxx. Told I can’t speak to the mechanic that’s working on my car to understand what’s happening or ask questions More
Other Employees Tagged: William Conrad
November 20, 2024
Never had any problems servicing my car there. GREAT service everytime I take my car there GREAT service everytime I take my car there More
Other Employees Tagged: Chris House, Robert Blyth, Robert Bradford, Matthew Shirey, William Conrad, Curtis Hardy, Gregory Cunningham, Angelo Mastropasqua