Derek West
Derek West at Victory Chevrolet

Derek West

Service Manager

Victory Chevrolet

1250 Dexter St
Milan, MI 48160

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4.8
26 Reviews
4.8

26 Reviews

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26 Reviews of Derek West

September 20, 2026

Dealership Rating
Employee Rating

I have never had any issues with victory Chevrolet. They have always treated me like family. I recommend victory Chevrolet to everyone I meet. More

by GGSTHOMPSON
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Amy Connick

Sep 20, 2026

Victory Chevrolet responded

Hearing that you feel treated like family means a lot to our service team. We’re glad the service on your Chevrolet Silverado 1500 has been consistently reliable, and we appreciate you recommending us to everyone you meet. Chad Becker chad.becker@victorychevroletbuick.com

September 12, 2026

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Great experience. a.a.a.a.a.a.a.a.a.a.a.a.a.a. More

by prjs1959
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Amy Connick

Sep 12, 2026

Victory Chevrolet responded

Thank you for the five-star rating! We’re glad the service on your Chevrolet Traverse was smooth and positive. Chad Becker chad.becker@victorychevroletbuick.com

September 11, 2026

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Service was impeccable. Quick and efficient service with very professional service manager and service advisor. Thank you for a great experience.! More

by GABE24
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Amy Connick , Josh

Sep 11, 2026

Victory Chevrolet responded

Your praise for the quick, efficient work and the professionalism of our service manager and advisor shows how our service department aims to deliver seamless care. Knowing you had a great experience with the service on your Lincoln MKS means a lot to us. Chad Becker chad.becker@victorychevroletbuick.com

September 10, 2026

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Good service and helpful people, took care of my oil change and an unrelated issue. More

by 10791dorsey
Service Price Transparency
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Recommend Dealer
Yes
Sep 10, 2026

Victory Chevrolet responded

Your mention of us handling both your oil change and that extra issue smoothly reflects the thorough care our service department provides. We appreciate your five-star rating and welcome you back for any service on your Chevrolet Tahoe. Chad Becker chad.becker@victorychevroletbuick.com

August 31, 2026

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My Sales representative was awesome. He picked me up and drove me back home. Thank you Anthony More

by dlclay415
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Anthony Comstock

Aug 31, 2026

Victory Chevrolet responded

Ensuring a smooth pickup and drop-off is at the heart of how our service team operates. Knowing Anthony’s support made the service on your Nissan Altima more convenient means a lot to our team. Chad Becker chad.becker@victorychevroletbuick.com

August 13, 2026

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I appreciate the quick service and updates along the way. Amy was very understanding and efficient in handling the issue with service More

by cmattausch1
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Amy Connick

Aug 17, 2026

Victory Chevrolet responded

It's great to hear that Amy and our team were able to help you. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Victory Chevrolet! Chad Becker General Manager chad.becker@victorychevymilan.com

July 30, 2026

Dealership Rating
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Great experience. Did appointment on line and didn't show but they took me right away anyway More

by SUE.WIKTOR
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Recommend Dealer
Yes

Other Employees Tagged: Amy Connick

Jul 30, 2026

Victory Chevrolet responded

We’re grateful for your five-star feedback and for trusting us with your Chevrolet Trax service. It’s great our team could see you promptly even though the online appointment didn’t appear. We look forward to assisting you with any future service needs. Chad Becker General Manager chad.becker@victorychevymilan.com

July 19, 2026

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The service center is the best. Derek and Amy are always so helpful and easy to work with. I always have a great experience with the service center team, I highly recommend them! More

by Sleepyraptor
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Amy Connick

Jul 19, 2026

Victory Chevrolet responded

We’re delighted to hear that Derek and Amy made your visits to our Chevrolet service center so seamless. It’s wonderful to know your Trax is in great hands and you feel confident recommending our team. Chad Becker General Manager chad.becker@victorychevymilan.com

July 17, 2026

Dealership Rating
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Amy was personable, knowledgeable, and efficient. I have been to Victory twice now for service with my fairly new Trax, and both times it has been fast, effective, and pleasant. I am happy to have a More

by tstimey2003
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Amy Connick

Jul 17, 2026

Victory Chevrolet responded

Your positive feedback about Amy’s personable and efficient service means a lot to us. We’re pleased your Chevrolet visits have been fast, effective, and pleasant. We appreciate your loyalty and look forward to supporting you with future maintenance for your Chevrolet. Chad Becker General Manager chad.becker@victorychevymilan.com

July 01, 2026

Dealership Rating
Employee Rating

They have always provided excellent service when I needed it. They have always scheduled both routine and emergency appointments when I needed them. I highly recommend this dealership for any service you More

by M.
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Amy Connick

Jul 01, 2026

Victory Chevrolet responded

It’s great to know we’ve been there for your routine and emergency service needs on your Chevrolet Tahoe. Thank you for recommending us, and we look forward to assisting you in the future. Chad Becker General Manager chad.becker@victorychevymilan.com

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