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Derek Waterhouse
Derek Waterhouse at Link Chrysler Dodge Jeep Ram

Derek Waterhouse | Page 3

Sales & Leasing Consultant, Finance

Link Chrysler Dodge Jeep Ram

1931 S Main St
Rice Lake, WI 54868

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5.0
64 Reviews
5.0

64 Reviews

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64 Reviews of Derek Waterhouse

May 22, 2026

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Employee Rating

Very comforting working with all staff. Felt like family. Made me feel heard and very thorough. More

by bobbichristofferson
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Shaeli Kockelman, Todd Waggoner, Sam Hines

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May 22, 2026

Link Chrysler Dodge Jeep Ram responded

Thank you for letting us know how welcomed you felt by our team. We’re glad our staff treated you like family and took the time to listen. Enjoy your new Ram 1500, and we look forward to helping you again.

May 20, 2026

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Employee Rating

Service was very quick and easy. Took care of my problem with great service and very friendly people. More

by jclark1070
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Shaeli Kockelman, Todd Waggoner, Sara Seffens, Sam Hines , Nate in the shop

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May 20, 2026

Link Chrysler Dodge Jeep Ram responded

Thanks for sharing your experience. We’re glad our team provided prompt service to address your Ram 2500’s issue and that you found everyone friendly. We look forward to assisting you again.

April 26, 2026

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Employee Rating

The people I dealt with were great Only issue is that I wish they would’ve vacuumed up the metal shavings from inside my truck bed the shavings may have fallen in between the tailgate and truck bed and cau More

by dfp2ispresent
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Shaeli Kockelman, Todd Waggoner, Sara Seffens, Sam Hines , Jordan

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Apr 27, 2026

Link Chrysler Dodge Jeep Ram responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

April 24, 2026

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Employee Rating

Best dealership I’ve had the pleasure of dealing with. Customer for life right here! More

by CJ
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Sara Seffens

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Apr 24, 2026

Link Chrysler Dodge Jeep Ram responded

We’re delighted that your visit left such a positive impression. Thank you for choosing us for your used Nissan Rogue purchase and for your loyalty. Sara and our team look forward to assisting you again.

April 17, 2026

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Employee Rating

Service writers are a great bunch who clearly explains what will be done and after work is completed, explain clearly what was completed. Great people to represent your brand More

by rlatcham9045
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Sam Hines

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Apr 17, 2026

Link Chrysler Dodge Jeep Ram responded

Thank you for highlighting our service writers’ clear communication before and after your Ram 1500 service. We aim to represent the Ram brand through transparency and attentive care.

April 15, 2026

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Employee Rating

Very friendly and competent people. Explained everything on the car and came out and showed us the new features. Excellent experience More

by dgrivna8388
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Sara Seffens

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Apr 15, 2026

Link Chrysler Dodge Jeep Ram responded

Thank you for the five-star review. We’re glad our team guided you through your Pacifica’s new features and made your service visit seamless. We look forward to assisting you again.

April 14, 2026

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Employee Rating

A good job was done on the replacement and it should work well in the future More

by maygirl.gifford
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Todd Waggoner, Sara Seffens, Sam Hines

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Apr 14, 2026

Link Chrysler Dodge Jeep Ram responded

It’s great to know the replacement was handled well and will support your Ram in the future. Let us know if anything comes up and we’ll be happy to help. We appreciate you choosing us for your service.

April 08, 2026

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Employee Rating

Third vehicle purchased with this dealership. Small town feel, I don't need a big fancy new building to buy a vehicle. Good communication not pushy on the sale. Made sure I received the best deal More

by whitmanab
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Shaeli Kockelman, Todd Waggoner, Sara Seffens, Sam Hines

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Apr 08, 2026

Link Chrysler Dodge Jeep Ram responded

Thank you for choosing us again for your Jeep purchase. We’re glad the small town atmosphere and straightforward communication met your expectations. Derek and the team appreciate your kind words about finding the best deal and rebate options.

April 07, 2026

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Employee Rating

excellent service from all at this dealership made buying this vehicle hassle free. would recommend them More

by rtrainor
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Shaeli Kockelman, Crystal Melendez, Todd Waggoner, Mike Porath, Sara Seffens, Sam Hines

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Apr 07, 2026

Link Chrysler Dodge Jeep Ram responded

It’s fantastic to hear that our team helped make your Ram 1500 purchase smooth and hassle-free. We appreciate your recommendation and your trust in us. Please reach out if there’s anything we can help you with in the future.

March 27, 2026

Dealership Rating
Employee Rating

Derek took the time to find what I was looking for and was great to deal with. More

by tangwall2786
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Sara Seffens

Print
Mar 27, 2026

Link Chrysler Dodge Jeep Ram responded

It’s great to hear Derek helped you find the ideal Ram 1500 and made the process smooth. Thank you for the five-star rating. We look forward to working with you again.

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