As ever, Derek Brodeur and the team at Audi were superb.
Thanks for everything. Service was excellent and the loaner car was great. Excellent all round.
Thanks for everything. Service was excellent and the loaner car was great. Excellent all round.
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by Wood2
Jun 14, 2021 -
Audi Burlington responded
It's great to hear Derek provided excellent service to you! We appreciate you coming to see us and look forward to your next appointment! - Audi Burlington
Best Audi dealership that I have used over the years. It
does not matter who your service tech will be. They are all outstanding. The entire staff is professional, attentive, courteous, and helpful. Dere
does not matter who your service tech will be. They are all outstanding. The entire staff is professional, attentive, courteous, and helpful. Derek B was the service advisor for our latest service appointment. He was outstanding.
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by Ted
Jun 11, 2021 -
Audi Burlington responded
Hello, Ted! We are so proud that we can continue to provide top-notch service to you! Audi Burlington thanks you for your review and your loyalty!
Very smooth service experience with Derek Brodeur. Was
greeted quickly, notified of issues to consider, decided not to do them yet as still some life left and not pressured to do them. Car was ready as p
greeted quickly, notified of issues to consider, decided not to do them yet as still some life left and not pressured to do them. Car was ready as promised.
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by Mdock
Jun 09, 2021 -
Audi Burlington responded
Thanks for trusting Derek and the Audi Burlington service team! We appreciate your feedback and look forward to your continued business with us.
Derek Brodeur is extraordinarily helpful and
efficient-great service and advice. He gets needed work done well and also anticipates what additional service may need attention shortly.
efficient-great service and advice. He gets needed work done well and also anticipates what additional service may need attention shortly.
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by Timofschultz
Jun 09, 2021 -
Audi Burlington responded
Hello, Tim! We are so happy to hear that Derek has done so well for you! He's truly an asset to our team at Audi Burlington!
Fast courteous service, clean facilities and very
attentive employees. No pressure or “up sales” attempts just clear information regarding services rendered and polite, friendly employees.
attentive employees. No pressure or “up sales” attempts just clear information regarding services rendered and polite, friendly employees.
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by GMAC
Jun 08, 2021 -
Audi Burlington responded
We really appreciate you taking the time to leave Audi Burlington this awesome review, thank you! See you next time!
Derek is an excellent service representative who has
managed my two Audi vehicles over many visits. This current service visit went very smoothly and my car was ready very quickly as promised.
managed my two Audi vehicles over many visits. This current service visit went very smoothly and my car was ready very quickly as promised.
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by JKC
Jun 08, 2021 -
Audi Burlington responded
We're so happy to know you can always count on Derek! Thanks for your positive feedback and for being a loyal Audi Burlington customer!
As always, the service was top notch, friendly, car was
ready as promised, the loaner was awesome. Highly recommend to everyone who asks. Thank you!
ready as promised, the loaner was awesome. Highly recommend to everyone who asks. Thank you!
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by Irinaz
Jun 08, 2021 -
Audi Burlington responded
Our goal is to provide top-notch customer service, and I am glad to hear that our team has shown you their commitment to this. If there is anything more we can do for you please come back and see us any time! Take care!
Dereck did a great job explaining how long the service
would take and kept me updated during the process. Have been HCA customer for a long time service is the best
would take and kept me updated during the process. Have been HCA customer for a long time service is the best
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by servicestar
Jun 03, 2021 -
Audi Burlington responded
Thank you so much for the five-star rating! We're happy to hear Dereck made the process so enjoyable and earned your business! We look forward to seeing you at your next appointment! - Audi Burlington
The entire process was simple, fast, painless, and
transparent. The apt was easy to get, the loaner was ready, and paying was all electronic. Fantastic experience!
transparent. The apt was easy to get, the loaner was ready, and paying was all electronic. Fantastic experience!
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by sfc
May 24, 2021 -
Audi Burlington responded
That's what we like to hear! Thank you for this fabulous review and for being an Audi Burlington customer! Take care!
1st class sales with full life cycle support. Excellent
and professional service. No surprises with service. Very customer oriented. Our family has purchase 8 Audi’s from this dealership
and professional service. No surprises with service. Very customer oriented. Our family has purchase 8 Audi’s from this dealership
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by Sgpiligian
May 24, 2021 -
Audi Burlington responded
We are so honored to have earned your five-star rating! Thank you so much for this glowing review and for being our customer! Be sure to share our thanks with the rest of your family! - Audi Burlington