Adnan and all of his service and sales staff have been
kind, patient and professional. I would never buy another car any place else. This is my 2nd car purchased at this dealership.
kind, patient and professional. I would never buy another car any place else. This is my 2nd car purchased at this dealership.
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by Georgie Lowe
Service Price Transparency
Jun 08, 2023 -
Audi Burlington responded
Georgie, We're glad Adnan and the team went above and beyond to ensure a five-star experience for you! Thank you for being a valued part of our Audi Burlington family! We look forward to your next visit!
Jun 07, 2023 -
Georgie Lowe responded
Adnan and his staff have made me feel like I am an extension of their family and it permeates throughout his organization. Ali made sure the delivery of my car was done efficiently and even picked me up at my rental car location.
Thorough, but time efficient service.
Pointed out any wear and potential issues. Thank you for the great service!
Pointed out any wear and potential issues. Thank you for the great service!
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by Tom C.
Service Price Transparency
Jun 08, 2023 -
Audi Burlington responded
We appreciate you taking the time to write this review, Tom! We're happy to hear our team at Audi Burlington provided thorough yet efficient service on your vehicle. Thank you for trusting us with your automotive needs!
3 hours for an oil change?
And $200+. Awful. You should be ashamed of yourselves. A million employees walking around and it takes 3 hours. Maybe hire more mechanics a
And $200+. Awful. You should be ashamed of yourselves. A million employees walking around and it takes 3 hours. Maybe hire more mechanics and less idiots in bad suits walking around
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by Patrice921
Service Price Transparency
Jun 09, 2023 -
Audi Burlington responded
Hi Patrice,
We all put in a great amount of effort to respect our client's time when they visit us for service. In this instance we completed your oil and filter change in a reasonable amount of time, you also requested a MA state inspection. The regulations require us to follow a specific procedure that is documented and recorded by the state. Unfortunately following this procedure occasionally results in delays that are outside dealership control. We hope you give us another shot and we can turn your experience around. Let me know if I can do anything else. Matthew Brickey - Service Manager - mbrickey@herbchambers.com
Audi of Burlington is the place to buy your Audi,
outstanding dealership, the sales force is the best, thank you for your help buying my Audi Q5 😊👍
outstanding dealership, the sales force is the best, thank you for your help buying my Audi Q5 😊👍
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by jdinldin4
Jun 07, 2023 -
Audi Burlington responded
Congratulations on your Audi Q5! We're happy to hear the team made this a positive experience for you and earned your recommendation! Thank you for choosing Audi Burlington!
Jun 07, 2023 -
jdinldin4 responded
Out standing dealership, the sales force is the best, the sales manager is a super person and my sales person Ali is a 5 star salesman !!!
Jun 07, 2023 -
jdinldin4 responded
Thank you Audi of Burlington, we love our new Audi Q5
Very efficient and accomodating to work with.
Had tire issue and they helped right away
Had tire issue and they helped right away
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by Snow
Service Price Transparency
Jun 05, 2023 -
Audi Burlington responded
We're so glad our Audi Burlington team could assist you! Take care and please don't hesitate to reach out if we can be of service again in the future!
Courteous, efficient and very accommodating.
Will continue to service my car here. First rate dealer.
Will continue to service my car here. First rate dealer.
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by Terrygmd
Service Price Transparency
May 25, 2023 -
Audi Burlington responded
We're thrilled to hear how pleased you were with our team's service, Terry! It's great to know that you found the experience here at Audi Burlington to be first-rate. Thank you for taking the time to share your feedback, and we hope to see you again soon for your next service appointment!
Derek was very helpful with my service.
I waited at the dealership and it went by shortly and I was back out on the road.
I waited at the dealership and it went by shortly and I was back out on the road.
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by Cici
Service Price Transparency
May 23, 2023 -
Audi Burlington responded
We're glad to hear that Derek was able to assist you with your service, Cici. At Audi Burlington, we know your time is valuable and we strive to provide efficient and effective service every time. Thank you for sharing your positive experience with us!
Always a flawless and seamless experience at HC Audi
Burlington. All customers are treated like VIP’s and valued assets to their dealerships.
Burlington. All customers are treated like VIP’s and valued assets to their dealerships.
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by Paul
May 10, 2023 -
Audi Burlington responded
Paul, we're so grateful for your positive feedback about your experience with Audi Burlington! We strive to provide every customer with a seamless experience, so we appreciate hearing that this was reflected in yours! Thank you for choosing us as your automotive dealership!
Poor service advisor, lack of communication skills and
knowledge. Advisor says it's never his problem or fault it's always someone else's. Rude man in general
knowledge. Advisor says it's never his problem or fault it's always someone else's. Rude man in general
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by Chris535is
Service Price Transparency
Apr 21, 2023 -
Audi Burlington responded
Chris,
We appreciate your honest feedback. Your input is valuable to us and we use it to help improve our process. If you need anything else I am more than happy to have a discussion with you. Matthew Brickey - Service manager - mbrickey@herbchambers.com
Audi Burlington is great about service and providing
clients with loaner vehicles. They make everything very easy.
clients with loaner vehicles. They make everything very easy.
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by Audi Q5 Owner
Apr 13, 2023 -
Audi Burlington responded
Thank you for the kind words about our service and loaner vehicle program! We're thrilled to hear that your experience at Audi Burlington was easy and enjoyable. We appreciate your support and look forward to seeing you next time!
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