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Dennis Matteau
434 Reviews
Dealership Experience
9 yrs, 8 mos
434 Reviews
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434 Reviews of Dennis Matteau
August 07, 2018
Tires service Had two wheel that needed repair, they handled it within timely manner and help me with getting the right coverage. The people I dealt with were all p Had two wheel that needed repair, they handled it within timely manner and help me with getting the right coverage. The people I dealt with were all professional and friendly More
by peterson15
Verified Customer
August 06, 2018
Recall for QX80 I was initially notified by email that I had a recall. I believe I called infinity and talked with Tony who set up the time for me to come in. He was I was initially notified by email that I had a recall. I believe I called infinity and talked with Tony who set up the time for me to come in. He was extremely pleasant on the phone. When I came in for the recall I worked with Dennis. Dennis was extremely prompt and pleasant and offered to update my inspection sticker. He pointed out a few concerns as well as is looking into an odd discoloration (second time this has happened) to my grill. I’m waiting to hear back on how this will be resolved. Had a good experience during the recall / time I was at the service center. More
by GAILBLANDFORD
Other Employees Tagged: Tony Cobetto
August 04, 2018
Friendly service! Superior customer services and support! Beautiful waiting area. Never felt as though I was being taken advantage of or pushed into unnecessary repairs Superior customer services and support! Beautiful waiting area. Never felt as though I was being taken advantage of or pushed into unnecessary repairs or parts. My vehicle is a 2007 and I still love it! More
by MOONRIVERED
August 03, 2018
Great experience! Very efficient service with comfortable facilities to wait in and very friendly, helpful staff. Thank you to Dennis for your thorough explanations and Very efficient service with comfortable facilities to wait in and very friendly, helpful staff. Thank you to Dennis for your thorough explanations and suggestions. Many thanks! More
by LGAGNON1
August 02, 2018
Friendly, efficient excellent staff in the Service Departmen I had an appointment for a recall, last minute asked for an oil change and they were awesome about accommodating. They discovered another issue, which I had an appointment for a recall, last minute asked for an oil change and they were awesome about accommodating. They discovered another issue, which I had previously brought up at a different service place and they did not think it was an issue. Here they had already picked up on it, by the time they went to let me know they already had a loaner car ready and waiting. I would highly recommend the service department, they are thorough, clear, friendly, efficient. More
by DEJAC5
July 31, 2018
Customer Focus I had my 35k service done on my QX70. This service department keeps my ride in top notch shape. They are courteous, thorough and on time I had my 35k service done on my QX70. This service department keeps my ride in top notch shape. They are courteous, thorough and on time More
by tmagro53
Other Employees Tagged: Victor Pena
July 27, 2018
Had a nail removed from rear tire and a front end alignment Work was done effectively and promptly Love the free car wash as well I had to wait an hour and a half and appreciated the comfortable waiting area Work was done effectively and promptly Love the free car wash as well I had to wait an hour and a half and appreciated the comfortable waiting area More
by CGILLIS23
July 26, 2018
Very understandable,,,honest, there to help There to get my car checked,,,things got bad for me because I didn't let them fix my car,,,,took it back in a flat bed,,,and they fix the car, and gav There to get my car checked,,,things got bad for me because I didn't let them fix my car,,,,took it back in a flat bed,,,and they fix the car, and gave me a better discount thks Denise. More
by EDWINALICEA34
July 26, 2018
15,000 service Dennis does a great job, very professional and he makes sure he understands your concerns. Reviews everything with you to make sure you understand th Dennis does a great job, very professional and he makes sure he understands your concerns. Reviews everything with you to make sure you understand the work that was performed on your vehicle. He is a true asset of the dealership. More
by pgshamus
July 26, 2018
Awesome Amazing customer service! Dennis went above and beyond to make me happy. My wife and I have two Infiniti cars and we plan on buying another one for t Amazing customer service! Dennis went above and beyond to make me happy. My wife and I have two Infiniti cars and we plan on buying another one for the third car garage. More
by attorneypesce2018
