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Dennis Matteau
434 Reviews
Dealership Experience
9 yrs, 10 mos
434 Reviews
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434 Reviews of Dennis Matteau
October 08, 2018
Preventive maintenance and Warranty repair Dennis Matteau, the Service Adviser was very professional. Listen played back of the requested services. Got the car ready by the time promised. At on Dennis Matteau, the Service Adviser was very professional. Listen played back of the requested services. Got the car ready by the time promised. At one point, even got a technician to help to explain a non-service related question to me, which I did appreciate The waiting area was clean, and quite. The coffee and water help too :) Anh More
by Anh Luu
Verified Customer
October 05, 2018
Dennis was great The service department was great. Very easy to deal with. Walked in, gave them my keys, got in the loaner and went to work. Before the end of the day The service department was great. Very easy to deal with. Walked in, gave them my keys, got in the loaner and went to work. Before the end of the day they resolved my issue and performed a bunch of additional work covered by warranty for issues found during the general inspection. Dennis also was very careful to notice some things I didn't even notice such as burrs on the window switches. Couldn't be happier. More
by djaviddjarmon
October 05, 2018
Absolutey Incredible Service! I continue to be amazed with the level of customer attentiveness that is portrayed by this dealership. Dennis and Victor continue to raise the bar wit I continue to be amazed with the level of customer attentiveness that is portrayed by this dealership. Dennis and Victor continue to raise the bar with their professionalism, attention to detail and concern for my needs as a customer. They truly are an asset to the organization and the reason that I keep purchasing the Infiniti Brand. More
by SMUELLER1
Other Employees Tagged: Victor Burgos
October 04, 2018
Tire rotation Brought my car in for a tire rotation. Dennis was super helpful. Got me right in and right out. $30 for a tire rotation is a little high. Brought my car in for a tire rotation. Dennis was super helpful. Got me right in and right out. $30 for a tire rotation is a little high. More
by dlvarallo
October 04, 2018
Impressive The service was both excellent and impressive. It was more expensive than I anticipated but that’s what is expected with a luxury car service. The service was both excellent and impressive. It was more expensive than I anticipated but that’s what is expected with a luxury car service. More
by TRISTANGIROUX92
October 02, 2018
Great service The service reps Dennis and Victor P. made sure I was taken care of from start to finish . I was provided with a loaner for the evening since i booked The service reps Dennis and Victor P. made sure I was taken care of from start to finish . I was provided with a loaner for the evening since i booked a later appointment on a Friday evening not realizing the length of my appointment as i booked it online. More
by SHINERERIKA31
Other Employees Tagged: Victor Pena
October 01, 2018
Prompt and excellent service Dennis goes above and beyond for customer satisfaction. He is prompt, knowledgeable and pleasant to do business with. Businesses need more people li Dennis goes above and beyond for customer satisfaction. He is prompt, knowledgeable and pleasant to do business with. Businesses need more people like him!! Keep up the good work! More
by MARY76
September 27, 2018
Friendly staff Dennis was an awesome person to work with, he was very respectful, prompt and understood my requirements very well. He explained vehicle technical re Dennis was an awesome person to work with, he was very respectful, prompt and understood my requirements very well. He explained vehicle technical reports which was excellent. More
by ajay
September 26, 2018
Great service!! Quick and easy drop off and pick up at the service center. They offered a loaner car which was much appreciated and made the whole experience so conve Quick and easy drop off and pick up at the service center. They offered a loaner car which was much appreciated and made the whole experience so convenient. More
by dburke3
Other Employees Tagged: Tony Cobetto
September 26, 2018
Excellent personal service. Our salesman Ed Poole was extremely helpful in guiding us to the vehicle that was right for us. Our new 2019 QX50 is pleasing to look at, fun to drive Our salesman Ed Poole was extremely helpful in guiding us to the vehicle that was right for us. Our new 2019 QX50 is pleasing to look at, fun to drive and is just the right size for our needs. More
by emhl705
Other Employees Tagged: Ed Poole, Mike Turin
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