Dealership Experience
9 yrs, 10 mos
434 Reviews
Write a Review434 Reviews of Dennis Matteau
December 18, 2018
Used 2015 Acadia Bought a used car from them and has been back multiple times for brake sticking issue and they cant diagnose nose the problem so I’m stuck with a car Bought a used car from them and has been back multiple times for brake sticking issue and they cant diagnose nose the problem so I’m stuck with a car that has a intermittent brake issue I had told the head service manager the problems I had and also had video proof of breaks over heating and asked the head dealer manager that I wanted a piece of paper noting this was a reoccurring issue so after the 30 day warranty was up I was still covered and they were not willing to sign such document so now I’m debating to file a lemon law wish I had never bought this car so much for certified preowned More
Other Employees Tagged: Victor Burgos , Steve Sokoloff
December 17, 2018
Service reveiw ... Dennis and victor were very helpful and accommodating. My car looked and felt brand new...they took extra time make sure I was completely satisfi ... Dennis and victor were very helpful and accommodating. My car looked and felt brand new...they took extra time make sure I was completely satisfied with the outcome More
Other Employees Tagged: Victor Burgos
December 14, 2018
Great experience as always Dennis is amazing to work with. He is by far the best service lead that we have worked with at any dealership that we have visited. Dennis is amazing to work with. He is by far the best service lead that we have worked with at any dealership that we have visited. More
December 14, 2018
Best service department in New England Won't service my QX50 anywhere else! Excellent service crew at Infiniti of Nashua. Friendly, efficient, top notch customer service and a gorgeous shop Won't service my QX50 anywhere else! Excellent service crew at Infiniti of Nashua. Friendly, efficient, top notch customer service and a gorgeous shop. Thanks Nashua! More
Other Employees Tagged: Diana DAvanzo, Victor Burgos , Tony Cobetto, Sam Faulkner, Jacob Harp, Victor Pena, Chad Wentworth
December 14, 2018
Premature sea failure The vehicle was diagnosed and the repair was done in a timely fashion. It appears that the repair was done with care as the vehicle was returned nice The vehicle was diagnosed and the repair was done in a timely fashion. It appears that the repair was done with care as the vehicle was returned nice and clean. The loaner vehicle was greatly appreciated. More
Other Employees Tagged: I didn’t get his name but the service tech was knowledgeable and explained the repair problem.
December 13, 2018
Best I have found! They are always so accommodating, helpful and kind. Really could not be a better service department; takes the stress out of car issues. Will absolut They are always so accommodating, helpful and kind. Really could not be a better service department; takes the stress out of car issues. Will absolutely be looking to purchase our next vehicle through Infinity of Nashua because of their service department. More
Other Employees Tagged: Victor Burgos
December 12, 2018
Great service as always Had my car serviced and Dennis and team did a great job on the repair. Dennis went the extra mile getting me a brand new loaner to use so I was not Had my car serviced and Dennis and team did a great job on the repair. Dennis went the extra mile getting me a brand new loaner to use so I was not stranded with out a vechile. This is my first Infiniti and the service has reset the bar for me. Great job!! More
December 11, 2018
Always a great experience at Infiniti of Nashua Infiniti of Nashua is always ready at the appointment time, complete the service when they say it will be completed, and wash my vehicle to boot. Infiniti of Nashua is always ready at the appointment time, complete the service when they say it will be completed, and wash my vehicle to boot. More
December 10, 2018
Treated like a rock star! Dennis is my service advisor. He tries to go above and beyond so I get the service level expected at Infiniti. Would highly recommend him! On the serv Dennis is my service advisor. He tries to go above and beyond so I get the service level expected at Infiniti. Would highly recommend him! On the service side, I wish a little more care went into reviewing past records to resolve issues previously treated. More
December 06, 2018
Great Customer Service Whenever I visit Infiniti of Nashua I always ask for Dennis Matteau. I know that Dennis will give me the excellent service that I expect from Infiniti Whenever I visit Infiniti of Nashua I always ask for Dennis Matteau. I know that Dennis will give me the excellent service that I expect from Infiniti of Nashua. It is a condition that I/We expect and I can't imagine dealing with another Service Representative (I know they are good also). However, My Q50 runs great because of the dedicated Service I receive during every visit. More
Other Employees Tagged: Victor Pena
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