Dennis Koulatsos | Page 5

Great Buying Experience! Enjoyed working with Matt Stoudt and the Koons team. It was definitely one of the most pleasant buying experiences I've had. He worked with me to give Enjoyed working with Matt Stoudt and the Koons team. It was definitely one of the most pleasant buying experiences I've had. He worked with me to give me what I felt was a very fair price for the vehicle that I wanted. He gained my trust and helped me make decisions on some of the add-on options that I wanted, saving me some time. Ray Baldwin was also very helpful and fair and gave me a fair price on my trade. Steve Ageloff in the Finance department also helped to close the deal. And finally, I can't say enough about the great service that I've received on my Ford vehicles over the years. It's the primary reason I keep going back to Koons. More

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Repeat Customer This was my second vehicle purchased from Koons Ford Baltimore and it was just as easy as the first. I'm always impressed with the attention I receiv This was my second vehicle purchased from Koons Ford Baltimore and it was just as easy as the first. I'm always impressed with the attention I receive from the staff and the friendly atmosphere. All questions and concerns are immediately addressed. I was able to handle most of the paperwork by phone and email, which made the buying experience even more efficient. I would recommend Koons Ford Baltimore to anyone. More

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Always a GREAT experience at Koons Baltimore Ford! GREAT DEALERSHIP! Professional, fun & personable! I recommend these folks to everyone! This is my third experience - and each of them are just as g GREAT DEALERSHIP! Professional, fun & personable! I recommend these folks to everyone! This is my third experience - and each of them are just as great. My fiance and I were promptly greeted by James Cook. He was dressed well and very professional. I let him know that I had been working with Dennis via email. I let James know that Dennis had told me to ask for specific people to assist me. Thankfully, that didn't deter James from helping us look at the three Honda Accord Crosstours on their lot. We looked at all three and test drove one. I was then greeted by Dan Coy, after I fell in love with the Crosstour EX-L, and he told me he was expecting me and had been texting with Dennis. This made me feel great! Dennis really cared I was there! :) Dan was able to get me such a great deal on my trade-in that I didn't even both haggling their already GREAT price. While we waited for the finance department to become available, James, my fiance, and I all sat talking. While the wait was a little longer than I hoped (being 7 months pregnant, any amount of waiting/sitting is uncomfortable) James made it very enjoyable. Again, another great experience! Thanks Koons Baltimore! Melissa More

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The only place I will go or recommend from now on. Couldn't be happier with the people or the service. I will be a loyal customer for them. Couldn't be happier with the people or the service. I will be a loyal customer for them. More

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Every single person who I dealt with was responsive, engaging, engaged, knowledgeable, fair, straightforward, and bent over backward to be helpful. I got the car I wanted, at a price I wanted, and got a engaging, engaged, knowledgeable, fair, straightforward, and bent over backward to be helpful. I got the car I wanted, at a price I wanted, and got an excellent trade-in for the car I came in with and good financing. Can't think of even one thing that would have made this a better experience. More

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Koon's Ford of Baltimore gave us a fair price for our trade-in and a good price on our Ford Explorer 2012 model, unlike Apple Ford who is not my recommended dealership. Mr. Koulatsos helped us with issu trade-in and a good price on our Ford Explorer 2012 model, unlike Apple Ford who is not my recommended dealership. Mr. Koulatsos helped us with issues beyond the sale of our car and didn't have to go that extra mile. He is a man of integrity and is willing to help others-- I Highly recommend sending business to Mr. Koulatsos. More

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We came in looking for a used Ford Escape but the prices of the new vehicles was so enticing that we bought. Everyone we dealt with was friendly and extremely helpful. Would recommend to anyone looking for of the new vehicles was so enticing that we bought. Everyone we dealt with was friendly and extremely helpful. Would recommend to anyone looking for a dealership. More

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I live in Pennsylvania and spent weeks searching for the best price on a new Ford vehicle. After some time I came across the Koons Web site and was surprised to see their low "WOW" pricing. At first, I th best price on a new Ford vehicle. After some time I came across the Koons Web site and was surprised to see their low "WOW" pricing. At first, I thought it was too good to be true. Since the dealership was over two hours away, I didn't want to make the trip until I could get more information. I reviewed their vast on-line inventory and identified the vehicle I liked. I decided to send an email and within a short time, I received a response from Dennis Koulatsos. After a few exchanges, he provided a firm "out-the-door" price that was far superior to anything I was able to arrange locally. I was then assisted by Tom Snyder in working out the details of the transaction. Yesterday, we made the journey to Baltimore to make the purchase. We checked out the vehicle and met the people. They were friendly and it was apparent that the entire operation was a well-oiled machine. Eventually, we met with Carol Walker of financing and the final number was identical, to the penny, of the incredible quote previously received by Mr. Koulatsos. We have purchased many vehicles over the years and this was the best experience yet. We highly recommend them to anyone! More

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I could not have asked for a better car buying experience from start to finish. I received an immediate response to my initial email inquiry from the GM, Dennis Koulatsos. While test driving and at deliver from start to finish. I received an immediate response to my initial email inquiry from the GM, Dennis Koulatsos. While test driving and at delivery all questions & concerns were addressed by the informed and courteous sales staff, Ray & Alona. The GSM, Keith O’Connor, did a great job walking me through the trade & finance processes ultimately getting me an excellent deal. No pressure, knowledgeable, friendly & honest…thank you! More

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The service department is fast, friendly, and helpful. It is always easy, and quick. Ken Dillon is great to work with, and Dennis the Manager is always willing to take time out of his day to discuss my car a is always easy, and quick. Ken Dillon is great to work with, and Dennis the Manager is always willing to take time out of his day to discuss my car and what I should think about for the future! More

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