Dennis Golden
Dennis Golden at Pacifico Hyundai
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Dennis Golden

Assistant Service Manager

Pacifico Hyundai

6715 Essington Avenue
Philadelphia, PA 19153

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4.8
158 Reviews

Dealership Experience

25 yrs, 3 mos

4.8

158 Reviews

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158 Reviews of Dennis Golden

December 05, 2024

Dealership Rating
Employee Rating

Dennis Golden was very professional and helpful i would recommend him to all my friends and family More

by cheryl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 11, 2024

Pacifico Hyundai responded

Hi Cheryl, Thanks for taking the time to share your opinion on Pacifico! We take pride in giving outstanding service to every customer and we're overjoyed to receive your compliments and appreciation. We hope to see you here again and please bring all your friends and family. We will ensure they all enjoy the same quality of service as you have.

November 17, 2024

Dealership Rating
Employee Rating

New building very nice clean went fir inspection they were quicker than expected and everything went fine More

by Pat
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Justin Castro

Nov 18, 2024

Pacifico Hyundai responded

Thank you for your review! We are glad to hear your valuable feedback and we appreciate hearing that our employees did a great job! We pride ourselves on our great ratings on the many review sites and our factory customer service awards. Thank you again for your business at Pacifico Auto Group and we look forward to seeing you in the future! Please contact Tom Flynn our GM anytime at (215) 492-1700 or at tflynn@pacificocars.com if you need any further assistance!

November 13, 2024

Dealership Rating
Employee Rating

Pacifico has been providing me with good service since 2011. The staff is always polite and considerate. They look after the car well and answer any questions that I may have. More

by louise.altshtater
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 18, 2024

Pacifico Hyundai responded

Hi louise.altshtater, Thanks for leaving us such a wonderful review. We are glad that you and your family loved our services. Our dedicated staff will be pleased to learn of your high praise. They work very diligently and it will provide them with great encouragement to keep doing what they are doing. Thank you once again for your kind words.

November 01, 2024

Dealership Rating
Employee Rating

Very clean place. Friendly staff and knowledgeable, and friendly. They also let you know of your car needs while you are waiting for your car to be serviced. More

by Peaches
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 18, 2024

Pacifico Hyundai responded

Thank you for leaving such a nice review. We are glad that you and your family loved our services. Our dedicated staff will be pleased to learn of your high praise. They work very diligently and it will provide them with great encouragement to keep doing what they are doing. Thank you, once again, for your kind words.

September 25, 2024

Dealership Rating
Employee Rating

Worst service ever even after talking to mike. Engine issue and seems so common to them. Have no choice but to use them is only reason I am still there. More

by keithpoehlman57
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Justin Castro , Alex and Michael

Sep 30, 2024

Pacifico Hyundai responded

We sincerely apologize for your negative experience in our service department. We'd like to learn more about your situation and what exactly happened. Please contact Tom Flynn our GM anytime at (215) 492-1700 or at tflynn@pacificocars.com. We look forward to hearing from you and earning back your business.

September 23, 2024

Dealership Rating
Employee Rating

I arrived at the dealership earlier than my appointment, I checked in they were very courteous and check in was quick they took the car he explained to me everything I need to know, I would recommend Pacifi More

by Vjoyner246
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Justin Castro , Tom Listello

Sep 30, 2024

Pacifico Hyundai responded

Thank you for leaving such a nice review. We are glad that you and your family loved our services. Our dedicated staff will be pleased to learn of your high praise. They work very diligently and it will provide them with great encouragement to keep doing what they are doing. Thank you, once again, for your kind words.

September 15, 2024

Dealership Rating
Employee Rating

The service was great got me in and out as quickly as possible kept me abreast of what was going on More

by kevinoglesby96
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 23, 2024

Pacifico Hyundai responded

Hi Kevin, Thanks for taking the time to share your opinion on Pacifico! We take pride in giving outstanding service to every customer and we're overjoyed to receive your compliments and appreciation. We hope to see you here again and please bring all your friends and family. We will ensure they all enjoy the same quality of service as you have.

September 04, 2024

Dealership Rating
Employee Rating

Staff were very helpful and communicative. I got all the required services done in time More

by speeddemon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Justin Castro

Sep 05, 2024

Pacifico Hyundai responded

Thank you for your review! We are glad to hear your valuable feedback and we appreciate hearing that our employees did a great job! We pride ourselves on our great ratings on the many review sites and our factory customer service awards. Thank you again for your business at Pacifico Auto Group and we look forward to seeing you in the future! Please contact Tom Flynn our GM anytime at (215) 492-1700 or at tflynn@pacificocars.com if you need any further assistance!

August 16, 2024

Dealership Rating
Employee Rating

I recently purchased a 2019 Hyundai Sonata Sport with only 35,000 miles from Pacifico Hyundai, and I couldn't be happier with the entire experience. From start to finish, the staff went above and beyond More

by Zachary Gruskiewicz
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Brandon Lokey , Michael Bernick, Codie Lilly

Sep 05, 2024

Pacifico Hyundai responded

Hi Zachary, Thanks for taking the time to share your opinion on Pacifico! We take pride in giving outstanding service to every customer and we're overjoyed to receive your compliments and appreciation. We hope to see you here again and please bring all your friends and family. We will ensure they all enjoy the same quality of service as you have.

August 14, 2024

Dealership Rating
Employee Rating

Everything was smooth and efficient and had a wonderful experience. The dealership was very fresh looking and very calming More

by Akash00
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 05, 2024

Pacifico Hyundai responded

Thank you for leaving such a nice review. We are glad that you and your family loved our services. Our dedicated staff will be pleased to learn of your high praise. They work very diligently and it will provide them with great encouragement to keep doing what they are doing. Thank you, once again, for your kind words.

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