Deborah Judy | Page 2

Other than the service center and the salesman who showed up the cars who were great the everyone who anything to do financial paperwork was very deceitful and almost unreachable didn’t honor their we reject up the cars who were great the everyone who anything to do financial paperwork was very deceitful and almost unreachable didn’t honor their we rejected four plans three days after we purchased our car it took 16 weeks to get part of what they owed us about half so again call after call nobody wanted to talk to me they finally reached out to us after about three weeks and admitted they made another mistake and would take care it took 6 more weeks to take care of that then we discovered they had shorted us 65% of the taxes we paid for maintenance packages we declined when contacted in person they agreed our was correct and said we would have a check to us in a week or two after a month I contacted them again and was told the check was mailed out a month ago I don’t think it was mailed out the same I was at the dealership especially since the sales manager told me face it would take a week maybe two. The time to these issues was 32 weeks. So all in all we lied to mislead misdirected. Finally although I love my new Outback I would highly recommend staying away from the villages Subaru maybe try Ocala Subaru. More

by qibalanced Verified Customer Verified Customer

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I have used this dealer for service on my 99 Subaru for 8 years and the great service is why I decided to get my 2025 Crosstrek here. years and the great service is why I decided to get my 2025 Crosstrek here. More

by sjadams1985 Verified Customer Verified Customer

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Good service deal with online coupon. Work down was great. Communication and video while service being completed was appreciated. Work down was great. Communication and video while service being completed was appreciated. More

by JOHN.DRAWEC Verified Customer Verified Customer

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Always helpfull, timely, attentive, with a positive attitude and pleasant demeanor. Fantastic service center. Five star all the way attitude and pleasant demeanor. Fantastic service center. Five star all the way More

by kharpert1 Verified Customer Verified Customer

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They were busy so I understand the 2 hour wait for an oil change. The videos they sent were very helpful, however they removed my anti-glare coating on my rearview mirror so there’s no way for me to fix that change. The videos they sent were very helpful, however they removed my anti-glare coating on my rearview mirror so there’s no way for me to fix that making driving at night difficult. I inquired about that issue and have recieved no response. More

by edoty7 Verified Customer Verified Customer

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This is my 4th car from them. Always a great experience❤️. Got what I wanted no hassle Always a great experience❤️. Got what I wanted no hassle More

by angel33024 Verified Customer Verified Customer

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Best dealer for Leesburg ladylake and The Villages and wild wood if you have a suburu car they have coupons for oilchanges tires and so much more,I love those guys over there wild wood if you have a suburu car they have coupons for oilchanges tires and so much more,I love those guys over there More

by beliakoelewijn Verified Customer Verified Customer

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Service team is always fair and polite. I travel an hour and ignore two Subaru dealers that are closer just to have my car serviced here. They're awesome! I travel an hour and ignore two Subaru dealers that are closer just to have my car serviced here. They're awesome! More

by JRSTREYLE Verified Customer Verified Customer

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I was pleased with the service and with the salesman who sold me the car . sold me the car . More

by wcwarner203 Verified Customer Verified Customer

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Oil change was very quickly performed. The customer personnel was excellent. However, the coolant was not topped off, nor the brake fluid. In the waiting room area I noticed black mold on The customer personnel was excellent. However, the coolant was not topped off, nor the brake fluid. In the waiting room area I noticed black mold on one of the air vents in the ceiling over the bar stool table. More

by martin.albera78 Verified Customer Verified Customer

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