Deana Tasoulas | Page 5

Certified Pre-owned Vehicle Purchase Fritz and Ben were great to work with. I felt comfortable negotiating with them and they came across as being very respectful and not pushy whatsoever Fritz and Ben were great to work with. I felt comfortable negotiating with them and they came across as being very respectful and not pushy whatsoever. The minor issues/defects with the vehicle were addressed very quickly. I'm very impressed with the customer service and professionalism of the sales team there at Honda of Tiffany Springs. These guys bend over backwards to make sure my wife and I are happy! Great job! More

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Overall great experience This is our second lease with this dealership. I was completely happy with all the staff we dealt with. I feel like I got a great deal. My only compla This is our second lease with this dealership. I was completely happy with all the staff we dealt with. I feel like I got a great deal. My only complaint is the amount of time it took to get the car to drive off after the contract and paperwork was signed. I waited 2 hours for the car and never really received an explanation about what was taking so long. That made the overall customer service rating "average" for me. More

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Internet Pricing is the Future of Car Buying Honda of Tiffany Springs gave me a fair price via an internet price request before I even came to the dealership in person. After I got there, I chan Honda of Tiffany Springs gave me a fair price via an internet price request before I even came to the dealership in person. After I got there, I changed my mind on the trim level and was promptly given another "best" price without the "What will it take to earn your business today" line that car dealers are famous for. During my car search, I contacted a few other Honda dealers as well. A couple of them wanted me to come in before getting serious with a price. Tiffany Springs and one other dealer gave me their best price right off the bat. (Both dealers were about the same price.) I bought from Tiffany Springs because they were the first one I tried via the web and all three people I worked with were very friendly and helpful. The dance that the buyer and seller go through during a traditional vehicle transaction does nothing but waste time and ruins the experience for the buyer. Internet pricing is the only way to go. Just give me your best price and I will buy it if I like the price. Simple for everyone. On one slightly negative side, the delivery of the vehicle could have been a little better. I didn't feel enough of the features/controls/adjustments were explained or demonstrated. It isn't something that would keep me from buying another vehicle from this dealer because I am sure they would have answered any question I had. I was just expecting more of a demonstration of where everything was, how it worked, etc. More

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Very nice and helpful. We had a very nice experience at Honda of Tiffany Springs. We enjoyed their help in selecting a new car and helping with the trade in . They were ve We had a very nice experience at Honda of Tiffany Springs. We enjoyed their help in selecting a new car and helping with the trade in . They were very helpful in explaining all the electronic gadgets. More

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One of my best car buying experiences!!! This is the second vehicle that I have bought at this dealership and a different team but the same great experience. Sorry but I hate dealing with s This is the second vehicle that I have bought at this dealership and a different team but the same great experience. Sorry but I hate dealing with salesmen and buying new cars but this was a to the point and painless experience from the internet quote with Deana Tosoulas to the salesmen with Lowell Oertwig to the business manager Tim Minter to the delivery specialist Anna Mora. I look forward to buy another vehicle at this dealership!!!! More

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Worth the drive Deana (Internet sales) & Joe & Ben made my three hour drive worth it! Honda of Tiffany Springs had an amazing selection of certified vehicles online; Deana (Internet sales) & Joe & Ben made my three hour drive worth it! Honda of Tiffany Springs had an amazing selection of certified vehicles online; the prices convinced me to drive from Iowa and take a look. I'm really enjoying my CR-V & I enjoyed the staff. More

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