Dean Reyes | Page 6

Aug 2nd 2021, I purchased a 2018 Audi Q7, despite the unfriendly and somehow rude attitude that sales person had with us, due to long distance travel and us being tired for looking a used car my wife and unfriendly and somehow rude attitude that sales person had with us, due to long distance travel and us being tired for looking a used car my wife and I decided to purchase. Next day when I was driving behind my wife, I noticed a strong smoke coming out of the exhaust and oil splashing from the rear, the entire bottom of vehicle was covered by oil. I had to drop the car at Audi dealer and they confirmed that the oil sensor is broken there is a crack in oil pan and some other issues with the car and recommended not to drive with a car in this condition. I have not received any feedback even after I called the dealer and explained the situation to sales person (Dean), left a voice mail for sales manager (Aziz)and nothing happened yet. I had my car in Audi Chantilly since I purchased it (10 days) while I am responsible to make the payments on time. More

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Dean was very honest and upfront about the vehicle and held nothing back. He framed a lot of questions as review to make sure I knew what I was getting into and knew about the car before signing anything. held nothing back. He framed a lot of questions as review to make sure I knew what I was getting into and knew about the car before signing anything. Very professional and thorough. More

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Dean was very helpful and nice, I bought my first car here and the process went by very quickly! I couldn’t have asked for better help! here and the process went by very quickly! I couldn’t have asked for better help! More

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Perfecto servicio del señor Dean Reyes y el colectivo del dealer son personas muy amables y siempre queriendo ayudar a los clientes. Gracias por todo. dealer son personas muy amables y siempre queriendo ayudar a los clientes. Gracias por todo. More

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Dean Reyes was very professional, warm and helpful. He made me feel comfortable in asking questions. This is my second car where Mr. Reyes sold to me. Overall experience was great. made me feel comfortable in asking questions. This is my second car where Mr. Reyes sold to me. Overall experience was great. More

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Vw Alexandria is the best car dealership i’ve ever purchased a vehicle from. From the sales department to the service department all the way up to the finance department everybody was very professiona purchased a vehicle from. From the sales department to the service department all the way up to the finance department everybody was very professional and helpful. I had a problem with my car and they took care of it no questions asked. I’m very pleased with their customer service and I will buy my next vehicle there.Dean my sales rep was the most helpful out of everyone. He stayed on top of everything and made sure I was happy with my purchase. More

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Dean was very helpful and attentive even though he was busy helping another customer. The car we initially wanted to look at was already sold but he found a similar car at a price within our budget. Ther busy helping another customer. The car we initially wanted to look at was already sold but he found a similar car at a price within our budget. There was no pressure and he worked diligently to find us first time buyer financing. You will have a great sales experience with Dean. Both Dean and the dealership are highly recommended. More

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Dean was very professional and helpful. I am very happy with my car and the level of service I was given. I highly recommend Dean Reyes and Alexandria Volkswagen. with my car and the level of service I was given. I highly recommend Dean Reyes and Alexandria Volkswagen. More

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I was impressed with Dean's knowledge on the car I was interested in (VW Jetta). He went above and beyond to make sure that the car I purchased was perfect for me. I appreciate his friendliness and adhere interested in (VW Jetta). He went above and beyond to make sure that the car I purchased was perfect for me. I appreciate his friendliness and adherence to COVID-19 precautions. I highly recommend Dean to anyone looking to purchase from this dealership. More

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Excellent customer service.He help with everything and good experiences and good explanation with everything which I want to know .i am so happy meet Mr Den .He is a good man with good experience. good experiences and good explanation with everything which I want to know .i am so happy meet Mr Den .He is a good man with good experience. More

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