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Dean Bock
Refer Me
271 Reviews
Dealership Experience
2 yrs, 7 mos
Industry Experience
8 yrs, 11 mos
271 Reviews
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271 Reviews of Dean Bock
September 25, 2024
great service . service writers very helpful and provided answers to several questions i had about my truck. very happy with service service writers very helpful and provided answers to several questions i had about my truck. very happy with service More
by TRAVISBREWER65
Verified CustomerOther Employees Tagged: Amber Fisher
September 23, 2024
Dean did very well ! It didn’t take long at all to get my car done and was super nice! It didn’t take long at all to get my car done and was super nice! More
by SAVANNAHODOM59
Other Employees Tagged: Amber Fisher
September 20, 2024
Only a few of them really enjoy their work. The rest including Dean are energy drainers who only take time to look/go for something if it pertains to their personal gain. Rude until they mess u The rest including Dean are energy drainers who only take time to look/go for something if it pertains to their personal gain. Rude until they mess up and then tone completely changes and they play nice. More
by Callie
Other Employees Tagged: Amber Fisher
September 13, 2024
Dealer showed good customer service and looking towards more of there business. Thank you and have a good day more of there business. Thank you and have a good day More
by DANTHONY1282
Other Employees Tagged: Amber Fisher
September 11, 2024
Dean was great ! Got me in and out quick and let me know all the details and updates ! Got me in and out quick and let me know all the details and updates ! More
by SAVANNAHODOM59
Other Employees Tagged: Amber Fisher
September 04, 2024
Very professional and sincerely friendly. Kept me informed all through the process. Very helpful in answering all my questions. Kept me informed all through the process. Very helpful in answering all my questions. More
by PETRUSHAK1
Other Employees Tagged: Amber Fisher
September 03, 2024
We have purchased several vehicles in the past and have always dealt with Danny Lane as our sales rep. because of his outstanding professionalism, always very courteous and helpful. always dealt with Danny Lane as our sales rep. because of his outstanding professionalism, always very courteous and helpful. More
by RBARNES6
Other Employees Tagged: Danny Lane, Amber Fisher
September 02, 2024
Excellent service excellent service excellent service good great customer service good g old you you good great customer service good g old you you More
by DUSTER28.1
Other Employees Tagged: Amber Fisher
August 31, 2024
So i Took my car up there for something simple which was a door stopper (because my car was saying a door was open when i was driving which it wasn’t )they told me everything was perfect ..I paid $3 and som a door stopper (because my car was saying a door was open when i was driving which it wasn’t )they told me everything was perfect ..I paid $3 and some change for the part and 165 for Labor which is crazy … Getting ready to leave i noticed the same issue was showing up on my dash board . So at the point I’m pissed because they told me they fixed it . So it took my calling my Step dad and bringing him up there for them to actually fix what they was supposed to.. I think most dealerships get over on females if a male isn’t present More
by BRANCH.BREONA18
August 30, 2024
Mitch, the service manager, went out of his way to fix a transmission issue with our 2024 Santa Fe. We came in to get a condensation leak into the vehicle fixed. He informed us that the vehicle was showing transmission issue with our 2024 Santa Fe. We came in to get a condensation leak into the vehicle fixed. He informed us that the vehicle was showing 140 fault codes on the transmission, which the My Hyundai App would only show the first 6 which were supposed to have been fixed by Capital Hyundai in Montgomery. Mitch and his crew chased the problem to a plug that wasn't connected properly during the manufacturing process. After it was fixed, Mitch drove the vehicle for three days to ensure that there were no codes when we picked the vehicle up. The one draw back, was my advisor Dean didn't want to listen when I told him about the initial problem and that I had pictures to show. He stated he didn't need them. When he returned the vehicle, he said that he ran the car for 30 minutes and couldn't get it to reproduce the problem (which we told him would start after running for 1 1/2 hours). Again, Mitch Deese was exceptional!!! More
by WOMBAT63WN
Other Employees Tagged: Amber Fisher , Mitch Deese
