Davis Pham | Page 31

Warranty info possibilities I was provided by your service rep was incorrect. I paid for a part that would have been covered. No way to change after the repair was done. Not a good situation. service rep was incorrect. I paid for a part that would have been covered. No way to change after the repair was done. Not a good situation. More

by kristi.knight Verified Customer Verified Customer

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They took in my vehicle and fixed my issue in under 24 hours. Other places wanted to put me off for a week or more but since I was traveling speed was important. Also, they didn’t gouge me price wise. hours. Other places wanted to put me off for a week or more but since I was traveling speed was important. Also, they didn’t gouge me price wise. More

by cablekinser Verified Customer Verified Customer

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Davis Pham is always great to deal with. Timely and great communication. He always makes the warranty experience good. Timely and great communication. He always makes the warranty experience good. More

by Robcov Verified Customer Verified Customer

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Great service and knowledgeable group, prompt work and very professional , will definetly keep coming back very professional , will definetly keep coming back More

by alejandrodavila22 Verified Customer Verified Customer

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Davis and all the staff in Service department were professional and knowledgeable. Fixed the issue professional and knowledgeable. Fixed the issue More

by kristi.knight Verified Customer Verified Customer

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Service writers are all great, no issues there however my last 2 service visits the actual work done has not been great. Took my wifes Compass in for an oil change and noticed it had leaked oil all over the last 2 service visits the actual work done has not been great. Took my wifes Compass in for an oil change and noticed it had leaked oil all over the garage and driveway. The oil filter was loose and had leaked more than a quart. On the last visit for my Ram I noticed my lug nut key was missing, when searching for it I noticed it was still on the passenger front lug nut. Had this come off going down the highway could have caused damage to not just my vehicle but others around me. Also noticed that 5W20 oil has been used even though 0W20 is the factory recommended oil for the Ram. Lastly the oil life monitor was not reset and no reminder sticker placed on my windshield. More

by jwberger74 Verified Customer Verified Customer

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Davis and the whole team are amazing! ! Davis always makes sure i’m taken care of and explains everything to me in detail so i can understand!!! My car is my dream car, and Davis makes sur ! Davis always makes sure i’m taken care of and explains everything to me in detail so i can understand!!! My car is my dream car, and Davis makes sure to tell me the best way to take care of it for service and all other things. I know i am in good hands with this team, and for that, i’ll never go anywhere else. So grateful for Davis and everyone at Jeep Frisco. More

by leighmackie Verified Customer Verified Customer

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The service response and information provided have been very helpful and the experience is always smokth very helpful and the experience is always smokth More

by msrinath83 Verified Customer Verified Customer

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Davis was great, very knowledgeable snd helpful. He took great care of my truck! Highly recommend! He took great care of my truck! Highly recommend! More

by Brian@cormican.net Verified Customer Verified Customer

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the experience with the service rep and manager was great .. no issues to report . David is very knowledgeable and gave me a very detail advice about my car .. no issues to report . David is very knowledgeable and gave me a very detail advice about my car More

by nkoumbarid Verified Customer Verified Customer

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