David Ochoa

Findlay Nissan Henderson responded

Thank you for providing this feedback, and we apologize for not providing you with an exceptional experience. We never like seeing that we didn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail. Garey Deocampo General Manager

Findlay Nissan Henderson responded

Providing a positive experience is our top priority, so we're disappointed to hear this, Derick. Thank you for bringing it to our attention. We would love the opportunity to touch base with you and address your concerns in more details. Garey Deocampo General Manager

Findlay Nissan Henderson responded

Thank you so much for your continued trust and loyalty to Findlay Nissan! It truly means the world to us that you and your family have chosen to work with us time and time again. We know this most recent situation wasn’t an easy one, and we’re so glad our team was able to step in and help when you needed it most. Hearing that we could make a difference for you—especially during a more challenging process—is exactly why we do what we do. From all of us here at Findlay Nissan, thank you again for your kind words and for being such valued members of our family. We look forward to serving you, your husband, and your kids for many years to come! Alyx Gargiulo Owner Loyalty Manager Findlay Nissan

Findlay Nissan Henderson responded

Thank you so much for the kind words! We’re thrilled to hear that James was awesome and that you had such a great experience with the entire Nissan family. Your support means a lot to us—thanks again, and we look forward to seeing you next time! Alyx Gargiulo Owner Loyalty Manager Findlay Nissan