David Kim | Page 6

Excellent Service Center Its the professional service and commitment that you expect from an Audi dealership. Very friendly and prompt service. Will service my Audi for the Its the professional service and commitment that you expect from an Audi dealership. Very friendly and prompt service. Will service my Audi for the the annual services here. Loan vehicle has always been made available which adds value to the experience. More

by Audi-A3 Driver ATL Verified Customer Verified Customer

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In and out in one day My 3 month old Audi was T-boned and totaled. The side airbag curtains driver side air bag deployed and protected me well. After settling with the ot My 3 month old Audi was T-boned and totaled. The side airbag curtains driver side air bag deployed and protected me well. After settling with the other driver’s Ins Co I walked in to Audi Marietta and they found me a 2019 S4 Prestige in Blue and I drove out in it that afternoon. Thanks Vince and Tony and the staff for a great experience. More

by TSAMFORD Verified Customer Verified Customer

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Very satisfied I’ve owned an Audi (A6, two Q7s) for the last 9 years. I’ve purchased all three at Jim Ellis of Marietta and have only ever been there for service. Wh I’ve owned an Audi (A6, two Q7s) for the last 9 years. I’ve purchased all three at Jim Ellis of Marietta and have only ever been there for service. When it’s top notch, why go elsewhere? My husband owns a Jeep right now. The difference in customer service is staggering. I wish Audi could work on his Jeep! PS - love the new dealership. Bright, gorgeous, super comfortable and of course, excellent service. More

by LESLIEC325 Verified Customer Verified Customer

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Management cares about the customer - and this trickles down I had some previous issues with a repair, and Jorge the Sales Manager reached out to see if he could address any of my concerns and ask what he could I had some previous issues with a repair, and Jorge the Sales Manager reached out to see if he could address any of my concerns and ask what he could do to restore any issues, and him and his team went above and beyond to make sure that not only the original issue was resolved, that the next service visit they would throw in a free oil change and Day Spa visit. I was definitely taken care of and we chucked the initial issue to a misunderstanding that could have happen to anyone. And I really appreciate Jorge's genuine concern with my service experience. The new location is great and if Jorge is any representation of how management is training their sales and service staff, then I expect nothing less than awesome service every time I come here. Looking forward to future visits and a continued relationship with Audi Marietta. More

by Bill_B Verified Customer Verified Customer

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Great! David was very friendly and explained to me what was going to be performed in the 30,000 service. First time I’m in the new building and very nice and David was very friendly and explained to me what was going to be performed in the 30,000 service. First time I’m in the new building and very nice and well equipped. More

by ELEAZARSALAS Verified Customer Verified Customer

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Pleasant service visit Was a simple oil change service and 15,000 checkup. Everything went smoothly and waiting area was pleasant. Large area upstairs was extremely nice as Was a simple oil change service and 15,000 checkup. Everything went smoothly and waiting area was pleasant. Large area upstairs was extremely nice as I could spread out and get some work completed that I had brought along to pass the time. More

by A+ A3 Verified Customer Verified Customer

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Never Fails From the moment I pulled in the employees were very attentive. David made the process smooth and quick for my vehicle to be serviced. Even while walki From the moment I pulled in the employees were very attentive. David made the process smooth and quick for my vehicle to be serviced. Even while walking around exploring the new dealerships, employees greeted me and offered even more assistance. I wouldn’t chose any other Audi dealership for sales or service. Thanks Audi Marietta!! More

by jonesrhea93 Verified Customer Verified Customer

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Recall Work Had to take my A8 in for a recall repair. All was well, however, I had to return the car due to the repair not completed correctly. The repair appear Had to take my A8 in for a recall repair. All was well, however, I had to return the car due to the repair not completed correctly. The repair appears to be corrected the second time. Although I had to take the car in two times, it was handle in respectful manner. More

by REICHGA6 Verified Customer Verified Customer

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Quick The service center was very nice looking and had friendly staff. I really liked the speediness of the service that I received and the kindness my advi The service center was very nice looking and had friendly staff. I really liked the speediness of the service that I received and the kindness my advisor showed me. More

by neel93 Verified Customer Verified Customer

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Tire pressure low The team fit me in when I was not on the schedule and made me feel welcome. They even provided an Uber to and from work The team fit me in when I was not on the schedule and made me feel welcome. They even provided an Uber to and from work More

by CYNDI1976 Verified Customer Verified Customer

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