Overall excellent professional service was provided by
both Dealership and Service Representative David Hammond. Was very helpful in fixing the issue I was having with my battery and satisfactorily perf
both Dealership and Service Representative David Hammond. Was very helpful in fixing the issue I was having with my battery and satisfactorily performed oil change, and multi-point inspection of car.
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by Buick
Service Price Transparency
Mar 03, 2025 -
Koons Clarksville Chevrolet Buick GMC responded
Thank you for sharing your experience with us! We're delighted to hear that David and the team at Koons Clarksville Chevrolet Buick GMC provided excellent service. We appreciate your trust in us, and we're here whenever you need assistance!
Koons is absolutely an incredible dealership to work
with. The entire staff from the front of the house to the back of the house is amazing. Kacey in the service department is incredible. Her level of e
with. The entire staff from the front of the house to the back of the house is amazing. Kacey in the service department is incredible. Her level of expertise is extremely refreshing.
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by johnlsiv
Service Price Transparency
Feb 26, 2025 -
Koons Clarksville Chevrolet Buick GMC responded
Thank you for the fantastic feedback! We're delighted to hear that Kacey and our team at Koons Clarksville Chevrolet Buick GMC provided such an exceptional experience. We appreciate your support and look forward to serving you again in the future!
Overcharged and underserved.
Avoid this dealership unless you enjoy paying too much and getting poor service
Avoid this dealership unless you enjoy paying too much and getting poor service
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by Disappointed customer
Service Price Transparency
Other Employees Tagged:
George
Feb 19, 2025 -
Koons Clarksville Chevrolet Buick GMC responded
I'm sorry to hear about your experience with us. We strive for fair pricing and excellent service, so it's concerning to know we fell short in your case. Please reach out if you'd like to discuss this further or have any questions; we're here to help make things right. Thank you, George Z. - Service Manager - 410-988-9522 ext. 17200
Feb 20, 2025 -
Disappointed customer responded
You have had plenty of time to return a phone call. You simply choose not to respond. Good luck figuring out which disgruntled customer I am...
This was my first time using Koons Clarksville and
impressed to see a diverse staff supporting a diverse community
impressed to see a diverse staff supporting a diverse community
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by jamesgist63
Service Price Transparency
Other Employees Tagged:
S.Williams assisted me during payment for service and it was a pleasure to meet her
Oct 22, 2024 -
Koons Clarksville Chevrolet Buick GMC responded
We're delighted to hear that you had a positive experience with our team at Koons Clarksville Chevrolet Buick GMC. Thank you for choosing us, and we look forward to serving you again down the road!
I had most recently dropped off my 2017 Chevrolet Malibu
LS automobile/vehicle for repair at Koons Chevrolet in Clarksville, Maryland, a month ago/earlier on Wednesday, September 25, 2024. So far so good,
LS automobile/vehicle for repair at Koons Chevrolet in Clarksville, Maryland, a month ago/earlier on Wednesday, September 25, 2024. So far so good, it has been running and operating successfully and tremendously well since I retrieved it. Thank you very much.
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by Nicholas F.W. Stewart
Service Price Transparency
Oct 10, 2024 -
Koons Clarksville Chevrolet Buick GMC responded
Nicholas, we're delighted to hear your Chevrolet Malibu is running smoothly after the repair at Koons Clarksville Chevrolet Buick GMC. Thank you for trusting us with your vehicle!
Oct 10, 2024 -
Nicholas F.W. Stewart responded
You're quite welcome!!!!!!!!
My service writer David Hammond sets the bar for all
other service writers!
He is personable, knowledgeable and informative.
I have always had fast efficient service at Koons. David sets a new sta
other service writers!
He is personable, knowledgeable and informative.
I have always had fast efficient service at Koons. David sets a new standard.
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by Bnbibcat
Service Price Transparency
Sep 30, 2024 -
Koons Clarksville Chevrolet Buick GMC responded
We're delighted to hear that David has set a high standard for service at Koons Clarksville Chevrolet Buick GMC! Thank you for sharing your positive experience and recognizing his efforts. We look forward to continuing to provide efficient service in the future!
I like having Dave Hammond check my terrain because I can
trust him. I like dealing with Koons
trust him. I like dealing with Koons
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by Daisymae628
Service Price Transparency
Jul 26, 2024 -
Koons Clarksville Chevrolet Buick GMC responded
Thank you for choosing Koons Clarksville Chevrolet Buick GMC, we appreciate your positive feedback for Dave!
Service was excellent.
Arrived on time and was quickly checked in. Waiting area was clean as well as all service areas I observed. Dave explained everything in detail, I am
Arrived on time and was quickly checked in. Waiting area was clean as well as all service areas I observed. Dave explained everything in detail, I am totally satisfied with my service.
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by nicourt
Service Price Transparency
Jul 18, 2024 -
Koons Clarksville Chevrolet Buick GMC responded
Thank you for sharing your positive experience! We're glad to hear that Dave and the team at Koons Clarksville Chevrolet Buick GMC provided excellent service. We appreciate your feedback and look forward to serving you again!
Excellent customer service!
Dave Hammond is terrific! Dealership is clean, friendly and has a nice waiting area. Highly recommend!
Dave Hammond is terrific! Dealership is clean, friendly and has a nice waiting area. Highly recommend!
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by Doris67
Service Price Transparency
Jul 16, 2024 -
Koons Clarksville Chevrolet Buick GMC responded
We're delighted to hear you had a great experience with Dave and the team at Koons Clarksville Chevrolet Buick GMC! Thanks for recommending us!
Easy to get appointments.
Prices are reasonable not like most other dealerships I have dealt with in the past.
Prices are reasonable not like most other dealerships I have dealt with in the past.
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by mlferma
Service Price Transparency
Jul 09, 2024 -
Koons Clarksville Chevrolet Buick GMC responded
We're glad to hear you found our appointment process easy and our prices reasonable at Koons Clarksville Chevrolet Buick GMC. Thanks for sharing your experience!