David Escalante
David Escalante at Certified Benz & Beemer

David Escalante | Page 15

Product Specialist

Certified Benz & Beemer

6725 E McDowell Rd
Scottsdale, AZ 85257

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5.0
152 Reviews
5.0

152 Reviews

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152 Reviews of David Escalante

August 11, 2023

Dealership Rating
Employee Rating

Great customer service. Gast I'm and fast out. Very personable and genuine. Taking interest in pur lives. Will definitely recommend to anyone looking for a car. More

by sdelite14
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Tuan Pham, Dana Rowe

Aug 13, 2023

Certified Benz & Beemer responded

Dear sdelite14: We couldn't be more pleased to that you appreciated our excellent customer service and that we were able to make things so quick and easy for you. Thanks for your support as well as your recommendation of CBB to others. Please let us know when we can provide you with another 5 Star experience in the future.

August 10, 2023

Dealership Rating
Employee Rating

Staff extremely helpful! Highly recommend David Escalante as a product specialist. Shopping was easy with no pressure. Trade in was fair and pain free. Overall excellent expe More

by Jason K
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Adam Pals , Steve Wade

Aug 11, 2023

Certified Benz & Beemer responded

Dear Jason: We couldn't be happier that David and the CBB team were so helpful and without any pressure. We are glad you got fair value on your trade and that everything was so easy for you. We really appreciate your business and are excited that you will be back in the future. We look forward to providing you with another 5 Star experience when you do,

August 01, 2023

Dealership Rating
Employee Rating

Very easy to work with. Most of the work was done outside the dealership so it was easy to pick up and go. More

by dawson
Recommend Dealer
Yes
Aug 03, 2023

Certified Benz & Beemer responded

Dear Dawson: We love hearing from our customers who share how easy it was to purchase their vehicle online. We are glad we could make it so easy for you. Thanks so much for giving CBB the opportunity to earn your business. Please let us know when we can ever assist you again in the future.

July 31, 2023

Dealership Rating
Employee Rating

This dealership is a very professional and helpful organization to its clients, I really appreciate the way they’ve helped me with my vehicle purchase. More

by Brandonmills62
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Dana Rowe

Jul 31, 2023

Certified Benz & Beemer responded

Dear Brandonmills62: We really appreciate you sharing your positive feedback with us. Thanks so much for choosing CBB and we look forward to providing you with another 5 Star experience on your next visit.

July 27, 2023

Dealership Rating
Employee Rating

We always watch the website for Certified Benz & Beemer because their inventory is the cream of the crop!! More

by Joey G
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Tuan Pham

Jul 28, 2023

Certified Benz & Beemer responded

Dear Joey G: We are glad that you love our inventory and keep an eye on it regularly! Thanks so much for your kind words and support. Please let us know when we can ever assist you again, whether in Sales or in Service.

July 23, 2023

Dealership Rating
Employee Rating

I had a great experience purchasing my used vehicle from CBB. I live out of state and saw their listing on the internet. I contacted the sales staff and was immediately responded to by email. I proceeded More

by D
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Chris Nall , Kerry Abramson

Jul 24, 2023

Certified Benz & Beemer responded

Dear D: You are very welcome and thanks so much for letting our customers know about your out-of-state SUV purchase experience. We are delighted that you appreciated our fully transparent process that made purchasing remotely so easy for you. We are grateful for your support and look forward to working with you again.

July 14, 2023

Dealership Rating
Employee Rating

Definitely not your typical used car dealer! It’s almost like walking into someone’s personal home loaded with awesome cars. Had the chance to meet David Escalante who showed me many cars of int More

by chrislagunas47
Sales Price Transparency
Recommend Dealer
Yes
Jul 16, 2023

Certified Benz & Beemer responded

Dear chrislagunas47: Definitely not your typical review either! Thanks for letting our customers know about how it felt shopping for a vehicle at Certified Benz & Beemer. It's nice to hear that David was so friendly and helpful. We appreciate the opportunity to earn your business and look forward to being to assist you when you are in the market for your next vehicle.

July 05, 2023

Dealership Rating
Employee Rating

My experience at Certified Benz & Beemer was overall good. David Escalante was our sales rep. We did end up trading in my car for a bigger SUV. Although the buying process is very time consuming everyon More

by Samantha Vaughn
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Adam Pals , Kerry Abramson

Jul 07, 2023

Certified Benz & Beemer responded

Dear Samantha: We really appreciate your taking the time to share your positive feedback with us. We are glad that you gave us the opportunity to earn your business and that you would recommend CBB to others. Please let us know when we can ever assist you again in the future.

June 28, 2023

Dealership Rating
Employee Rating

Horrible experience. Con artists and time wasters. I’m a busy professional and took the time to drive 45 minutes to their dealership after sending multiple pictures and v More

by Eric
Recommend Dealer
No

Other Employees Tagged: Adam Pals

Jun 30, 2023

Certified Benz & Beemer responded

Dear Eric: We are very disappointed (but unfortunately not surprised) to read your review. Rest assured, Certified Benz & Beemer is not in the business of wasting the time of our customers. While you did send photos of your vehicle prior to coming to our dealership, it is CBB's policy that it will not make a firm offer on the value of a trade-in without a physical inspection of the vehicle, regardless of whether there is an offer from another dealership. When we did have a chance to inspect the vehicle, we noted that the had been paint work done to the front of the vehicle. The inspection also revealed that the vehicle needed rear brakes and a battery. Taking into account these expenses, a trade-in offer was lowered than you expected. When we tried to explain the basis for the lower offer, you asked for your keys and left. We understand that you were not happy with your interaction with our Sales Manager and have shared your comments with our Management Team in an effort to improve our communication with our customers. That said, both our General Sales Manager and General Manager each attempted to reach out to you to get more information regarding the paint issue in an effort to see if we could work something out. However, you were not interested in communicating with us and preferred to post negative reviews on social media. I personally welcome the opportunity to speak with you about your experience to see if there is anything that I can personally do to assist you. Sincerely, Jack Schneider, Owner

June 23, 2023

Dealership Rating
Employee Rating

The experience was great. My salesman Danny was excellent and David gave me a good appraisal on my trade in. Would definitely do business with Benz & Beemer again! More

by gmanagr
Sales Price Transparency
Recommend Dealer
Yes

Other Employees Tagged: Danny Quintana

Jun 23, 2023

Certified Benz & Beemer responded

Dear gmanagr: We strive to provide our customers with outstanding service and are delighted that you appreciated that from Danny and David. Thanks so much for your business and we are excited that you intend to return again in the future.

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