David Andrew | Page 13

The team at the dealership were very professional and extremely nice. They helped me select the perfect car!!! extremely nice. They helped me select the perfect car!!! More

by c.p.379 Verified Customer Verified Customer

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Fast service, professional, honest and positive attitude. Employees treat costumer like a family member. I recommend to all my friends and family members. Thanks Employees treat costumer like a family member. I recommend to all my friends and family members. Thanks More

by Maria Rodriguez ordenana Verified Customer Verified Customer

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Staff was pleasant and knowledgeable, they cared about my needs and requirements. They provided me with options and I walked out with a deal I could live with and a car I am happy to own. needs and requirements. They provided me with options and I walked out with a deal I could live with and a car I am happy to own. More

by fungku222 Verified Customer Verified Customer

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Very good service, efficiency and quality, I recommend it to people who want a vehicle to people who want a vehicle More

by lisypolanco07 Verified Customer Verified Customer

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Jennifer was amazing. She’s the best I recommend an increase salary for her immediately She’s the best I recommend an increase salary for her immediately More

by SIMMSJUANITA Verified Customer Verified Customer

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Nice and convenient location. Great sales personnel and the inventory was great! Picked out an amazing vehicle and can't wait to put it on the road. I'd recommend the dealershi Great sales personnel and the inventory was great! Picked out an amazing vehicle and can't wait to put it on the road. I'd recommend the dealership to anyone. More

by janice7 Verified Customer Verified Customer

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Madhi was beyond helpful! . He listened, did not pressure, answered questions. Highly recommend Mahdi Ouahid . He listened, did not pressure, answered questions. Highly recommend Mahdi Ouahid More

by mrsgmann Verified Customer Verified Customer

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Update: Mr Andrews,Mgr, finally returned call and said they are sorry but though they Misled me ,hit my Credit hard..they had Sold the Vehicle I was calling on and Could Not help me ..and " to GO to ANOTH they are sorry but though they Misled me ,hit my Credit hard..they had Sold the Vehicle I was calling on and Could Not help me ..and " to GO to ANOTHER Dealer"! He had No resolution for selling a car as a Car Dealer Manager! Again Avoid this company! I had called in looking for a specific vehicle. I informed them of my financial status , my income , my credit and what I could afford on the monthly payment. They assured me that they would be able to get me into the vehicle! It was less than 3K! After numerous communications and my making the mistake of filling out the financial information for them to run my Credit ,with the promise that I would be in the car ....they ignored me and eventually I believe Sold the car to someone else during the month-long period of waiting!!! Don't do business with them you're better served going somewhere where they can give you legitimate answers before they do a hard pull on your credit and ruin your score. Their final comeback obnoxious as it was,was to put 3K down on the 3K Vehicle! The Manager was aware and to date..has resolved Nothing! SHOP somewhere else Where there is integrity! It is Ashamed you cannot Give Rating in the Negative! More

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I brought my car in for simple oil change. After completing the oil change, they told me I needed other things done to my car. For all of the work to be completed, the total was $2,600 dollars After completing the oil change, they told me I needed other things done to my car. For all of the work to be completed, the total was $2,600 dollars. Keep in mind, all I wanted was the oil change. So they put me in a rental car until my car was finished. At the time nothing was wrong with my car, it was simply time for my oil change. Well I went to pick up my car & as soon as I began driving, it was smoking so bad that I turned around & had to take it right back to them. The next day they blatantly lied & tried to tell me my car was already like that. I'm sure there are cameras around their entire establishment that can show that I did not bring my car in smoking "with my transmission was slipping." When I came back Joe Vega the service manager, wasn't there. So for a couple of days I had to go back and forth with Joe Vega and the general manager David about this ordeal. Joe Vage was saying I brought the car in like that & he knows that was not true. The general manager David was very understanding, knowing Joe was not being honest at all. He even told Joe that what he was saying made no sense. David, the general manager, had a check cut for me for $3,000 dollars, which I had already paid to get my car fully repaired. He told me to see if I could find a place that would put my transmission in because they could not. They still had me in a rental because I still didn't have my car. They tried to get me to trade my car in and get a car from them, which was the furthest thing I wanted. After the work they did on my car, it was in worse condition than when I brought it in. I had to have my car towed away from there to another shop, which I had to pay for. The second place said my transmission was messed up and the job Joe and his team had done was done wrong, & that's why oil was leaking into my engine, and my car was smoking. Now after the second shop has completely repaired my car the correct way, it is $5,900 to get it out of the shop. It has been so much turmoil dealing with this situation. Firstly, they took me out of the renal they had me in. So, I then had to pay for a rental car out of pocket, which ended up having to come from the check they gave me, giving me my money back from what I had initially paid them for the "repairs." The rental car had gotten too expensive so I then had to get my daughter's car back on the road, just so I could have transportation to and from work, since I was just starting a new job. This meant I had to get it registered, insured, etc., all while being the full time caregiver to my daughter, who is paralyzed from the chest down. That is a job within itself. I tried my best to work with the dealership. I was patient. Understanding. Respectful. I couldn't have imagine this in a million years. I took my car in for an oil change, as I always did, & in the end I come out with no car since March- while still having to make my car payments and pay car insurance? It doesn't make sense. More

by ANGELINEINMAN Verified Customer Verified Customer

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Horrible experience my car was there for 6 weeks before they ordered the part I asked to replace when I dropped my car off. Manager Joe lied to me about a used part being put in my vehicle. Was changed the they ordered the part I asked to replace when I dropped my car off. Manager Joe lied to me about a used part being put in my vehicle. Was changed the same price for used part as new part and still haven’t received an invoice for the used part for proof of cost. Picked my car up after 7 weeks and had to bring it back days later because issue was not resolved. GM assured me things would be resolved when I came to pick up my car and he had not communicated anything to cashier or service advisor and they were trying to charge me more to pick up my car after David assured it was no charge. Sales manager called me cursing at me for not returning loaner vehicle which again GM David failed to communicate to his staff what was going on. Ultimately my car was there for over two months and was dragged out for no reason costing me hundreds of dollars in Ubers. Will never go back and will never own another Kia. More

by Savannah Verified Customer Verified Customer

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