Dave Labrecque | Page 2

Dave was extraordinarily knowledgeable, kind, patient, thorough, and truly wanted us to understand everything about our new Bronco sport. He went an extra million miles to help figure out why my FordPass thorough, and truly wanted us to understand everything about our new Bronco sport. He went an extra million miles to help figure out why my FordPass was not working well and he did all of this 25 minutes before the dealership was to close and stayed a half an hour later to help solve our problem! We were thoroughly touched by his kindness! Especially since the sales employees that had actually sold us the Bronco sport were no longer at the dealership. He took us under his wing, as if we were his own customers! That is true Star employee! Kelly Ford really does “make it easy” with men like Dave ! I’m so grateful!🥰 They have been our dealership for over 18 years! They are the best in the business! And Dave is their Star!🌟🌟🌟🌟🌟🌟🌟🌟🌟🌟🌟🌟🌟🌟🌟🌟🌟 More

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Naturally, my xxx car started with issues after Lemon Law time to return car expired. time to return car expired. More

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The service on my F-150 was done in an hour. Very friendly and honest staff. Very friendly and honest staff. More

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Excellent work. Helped with every step of the process. Kept me informed of any delays. Helped with every step of the process. Kept me informed of any delays. More

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I had a great experience working with Dave labrecque no pressure very professional thanks again Dave pressure very professional thanks again Dave More

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Nice display and selection of vehicles. Dave was not high pressure, listened to my needs and wants from a vehicle. Dave was not high pressure, listened to my needs and wants from a vehicle. More

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Our sales rep Dave Labreque was excellent. He provided us with everything we needed to drive away with the car of our choice. He provided us with everything we needed to drive away with the car of our choice. More

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Great service from all involved when buying my vehicle service sales and financing were excellent service sales and financing were excellent More

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I worked with Dave to buy a 2021 Ford Explorer and he was extremely helpful! It was a super easy process and he was kind, intelligent, and very detail oriented! 10/10 recommend extremely helpful! It was a super easy process and he was kind, intelligent, and very detail oriented! 10/10 recommend More

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I have had both good and bad experience with Kelly Ford Beverly. I have bought 3 ford escapes, although 1 was only owned for a month. The first car I had no issues with and the service was good. 2 years Beverly. I have bought 3 ford escapes, although 1 was only owned for a month. The first car I had no issues with and the service was good. 2 years ago I went in to upgrade to a 2017 titanium. Loved the car when I did the test drive. When I received it the allignment was messed up and there was an issue with the front wheel area where it would constantly rattle. After taking it in 2 times they figured out the alignment was messed up and did some they fixed some other issue. This is after probably 5 hours of my time wasted. Adter all of that the rattling still wasnt fixed. Took it in again and told me it should be good. Shortly after I left rattling was still there. Tried one more time and still not fixed. At rhis point I had wasted many hours and was very upset. My only alternative was trading it back in to get whatever was available because I needed a car. I settled for an ugly color bottom line escape as tgat was what was available. Never got an apology for the bad experience and lost 1000 dollars and many hours of my time. Present day I went to give the 2nd set of keys to a family member so they can use the car. Second set of keys dont work. I changed the battery multiple times and still doesn't work. Had to spend $185 to get another set of keys. Was at Kely for 90 minutes and they couldn't get it programmed , which will cost another $150. Now I have to wait for them to figure put the issue and then come back in to waste more money and time. My aggrevation with this dealership has been building up over the years and to share it with others who may choose to buy a car their. I hope they have a much better experience. More

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