Dave Brown
Dave Brown at Team Volkswagen & Audi Northwest Indiana

Dave Brown

Volkswagen Service Consultant

Team Volkswagen & Audi Northwest Indiana

3990 E Lincoln Hwy
Merrillville, IN 46410

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4.9
41 Reviews

Dealership Experience

17 yrs, 7 mos

4.9

41 Reviews

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41 Reviews of Dave Brown

August 31, 2026

Dealership Rating
Employee Rating

Always professional staff. Technicians are very competent and make repairs and suggested repairs to maintain proper running of vehicles. I have taken my Passat's back for ser More

by NAMWENAGOR
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Josh Janda

Aug 31, 2026

Team Volkswagen & Audi Northwest Indiana responded

After many years of servicing your Volkswagen Passat, knowing that we’ve always met your expectations means a great deal to our team. Your recognition of our staff’s professionalism and our technicians’ expertise in keeping your vehicle running smoothly is truly appreciated.

August 27, 2026

Dealership Rating
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Dealer did a good job of letting me know what needed to be done. Everyone was very polite. More

by BRUCE_LONG
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Recommend Dealer
Yes
Aug 27, 2026

Team Volkswagen & Audi Northwest Indiana responded

Honest communication and courteous service are at the heart of how our service department operates. We’re glad those qualities came through during the service on your Audi A4. Hearing that you felt well-informed and that our team treated you respectfully means a great deal to us.

August 23, 2026

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courteous, friendly, informative & knowledgeable. Dave Brown is by far the best service representative that I have had the pleasure of working with. More

by SMITKAJOS
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Recommend Dealer
Yes
Aug 23, 2026

Team Volkswagen & Audi Northwest Indiana responded

Your Volkswagen Tiguan is in good hands with our service department. Hearing that Dave offered such welcoming and knowledgeable support means a lot to us.

August 21, 2026

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Team VW & Audi provides comprehensive, knowledgeable, high-level auto care. Receiving a video of the needed repairs (pre and post) is very reassuring. Outstanding customer service was provided by Josh More

by chidelta3
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Mac Cannon, Ryan Roddy, Dave Wszolek, Joe Bruscemi, Josh Janda , Ben, Courtney, Pam, Sharon, Adam, Craig Sternberg, Brian Sternberg, Zelisko

Aug 21, 2026

Team Volkswagen & Audi Northwest Indiana responded

Hearing that the pre- and post-repair videos on your Volkswagen Atlas kept you reassured is rewarding. We’re pleased Josh and Dave could provide such thorough service and clear communication. Thank you for recommending our service department.

August 20, 2026

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Always a pleasure doing business with Team. Josh and rest of service team are great and follow through with service. More

by GOLDBIN
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Josh Janda

Aug 20, 2026

Team Volkswagen & Audi Northwest Indiana responded

Our service team is glad Josh could follow through on servicing your Volkswagen Eos. Knowing every visit is a pleasure means a lot to our service department.

August 20, 2026

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Great customer service, kind people, clean facility, work completed timely and well by technicians. Appointments are accommodating. More

by OPATERA
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Recommend Dealer
Yes
Aug 20, 2026

Team Volkswagen & Audi Northwest Indiana responded

Knowing that our team provided welcoming service in a clean facility and accommodated your appointments means a lot to us. We appreciate your kind words about the service on your Jetta.

August 19, 2026

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Employee Rating

The staff was very kind and efficient. They completed my oil change in about 1.5hrs and washed my car afterwards (my fave part 10/10 thank you). I appreciate the inspection that was comple More

by AMRENFRO18
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Recommend Dealer
Yes
Aug 19, 2026

Team Volkswagen & Audi Northwest Indiana responded

Knowing our team’s kindness and efficiency made your oil change and inspection feel seamless means a lot to us. We’re glad you loved the post-service wash on your Audi Q5 and appreciated the clear cost estimates.

August 12, 2026

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Excellent service. From beginning to end. The service guy was very informational. The mechanic told me everything i need for my car. More

by DPARKER80466
Service Price Transparency
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Recommend Dealer
Yes
Aug 12, 2026

Team Volkswagen & Audi Northwest Indiana responded

Your note about our team’s informative guidance from start to finish highlights how we approach every service. Knowing that the service on your Audi Q7 felt seamless and met your information needs is rewarding.

July 30, 2026

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Team Audi was clean. They got the job done. They kept me in formed on the repairs. More

by BRUCE_LONG
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Recommend Dealer
Yes
Jul 30, 2026

Team Volkswagen & Audi Northwest Indiana responded

Thank you for mentioning how clean our service area was and that you stayed informed throughout your Audi A4 repairs. We’re glad the work was completed efficiently. We appreciate your 5-star review and look forward to helping you again.

July 29, 2026

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Employee Rating

Dave was great and very helpful and informative with everything and I was only there for an oil change. Service department did a great job and pointed out a few things I didn't know about my vehicle and More

by Jerry
Service Price Transparency
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Recommend Dealer
Yes
Jul 29, 2026

Team Volkswagen & Audi Northwest Indiana responded

Thank you for the 5-star review and for trusting us with your Volkswagen Jetta oil change. We’re glad Dave and our service team could share a full vehicle history report, walk you through the inspection video, and highlight key details. It’s rewarding to hear the complimentary wash and personal touches made your visit worthwhile, and we look forward to your next maintenance appointment.

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