Dave Brooks
Dave Brooks at Gordie Boucher Ford Lincoln of West Bend

Dave Brooks | Page 10

New Car Manager

Gordie Boucher Ford Lincoln of West Bend

3021 W Washington St
West Bend, WI 53095

Contact Me
5.0
115 Reviews

Dealership Experience

26 yrs, 9 mos

Industry Experience

26 yrs, 9 mos

5.0

115 Reviews

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115 Reviews of Dave Brooks

December 23, 2020

Dealership Rating
Employee Rating

Have never done business with this dealership and sincerely hope I never do again. Dealership lied about the status of my service and took the vehicle to a non-Ford provider to do the work. Was cha More

by BIELEFELDJC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Chris Flynn , Scott Feller, Kim Gonzales

Jan 08, 2021

Gordie Boucher Ford Lincoln of West Bend responded

We are very disappointed to hear that you were not satisfied with your service here at Boucher. Please reach out to our Service Manager, Ken Braun, at 262-338-3379 so we can discuss your visit further. We hope to hear from you soon.

December 18, 2020

Dealership Rating
Employee Rating

Came in for the works oil change with a 12:30 appointment and left and 3:20 very ridiculous! The last time that happened probably 2 years ago it was over 2 hours for the same thing I worked with Kim G and af More

by TONYTHIMM
Recommend Dealer
No

Other Employees Tagged: Chris Flynn , Stephanie Turner

Dec 22, 2020

Gordie Boucher Ford Lincoln of West Bend responded

Tony - we are very sorry to hear you were not completely satisfied with your previous and most recent Service visits with us. Please reach out to our Service Manager, Ken Braun, at 262-338-3379 so we can discuss this further with you.

November 18, 2020

Dealership Rating
Employee Rating

Gordie Boucher Ford is my go to for service of my vehicles for work I cant do myself. The Service Dept is top notch from the Service Writers, Mechanics and Service Manager. If I have any concerns the More

by CDEHUSSON
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Eugene Sanchez, Chris Flynn, Tim Heim, Wayne Zarling , Ken Braun, Neal Crass, Kim Gonzales, Angie Heyse, Barb Sauer

Nov 25, 2020

Gordie Boucher Ford Lincoln of West Bend responded

Thank you for your recommendation and review!

October 28, 2020

Dealership Rating
Employee Rating

It was awful. All the protective covering was left in my car after service. Nice to see they protected themselves from me but didn't care about protecting me from them. I had to remove it all and throw it a More

by JNEU0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Neal Crass

Oct 28, 2020

Gordie Boucher Ford Lincoln of West Bend responded

We are very sorry you had a negative experience with us. Unfortunately, we are unable to find your full name to contact you directly about the situation you are describing. Please reach out to our Service Manager, Ken Braun, at 262-338-3379 so we can discuss this further and go the extra mile to make things right.

October 19, 2020

Dealership Rating
Employee Rating

Gordie Boucher will not only provide a competitive price but they also care about there customers. They ensure that the vehicle you are looking at will indeed fit your needs. I would recommend Gordie Bouche More

by ECASEY0
Recommend Dealer
Yes

Other Employees Tagged: Chris Flynn, Wayne Zarling , Erik Johnson, Amanda Krueger

Oct 28, 2020

Gordie Boucher Ford Lincoln of West Bend responded

Thank you for the review and recommendation!

September 25, 2020

Dealership Rating
Employee Rating

This is my 4th car leasing at Gordie Boucher Ford and every experience has been awesome!! I would recommend the West Bend to anyone looking to purchase or lease a car!! More

by MICHAEL.NUERNBERG
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Michael Nuernberg, Chris Flynn, Tim Heim, Wayne Zarling , Rebecca Flynn, Erik Johnson, Stephanie Turner, Corey Weathers

Oct 06, 2020

Gordie Boucher Ford Lincoln of West Bend responded

Thank you, Michael! We appreciate your continued business and loyalty to us!

August 16, 2020

Dealership Rating
Employee Rating

Good dealership Very prompted, no pushing you into a corner to make the sale. Everyone is always happy and glad to see you when you enter the facility. More

by RJNAAB
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Eugene Sanchez, Chris Flynn, Tim Heim, Wayne Zarling , Ken Braun, Rebecca Flynn, Kim Gonzales

Aug 19, 2020

Gordie Boucher Ford Lincoln of West Bend responded

Thank you for sharing!

July 14, 2020

Dealership Rating
Employee Rating

New F-250 Purchase Very good purchase experience. I was able to consider my purchase carefully. All of my questions were answered and i was able to test drive vehicle mu More

by Rick
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Richard Love , Erik Johnson, Stephanie Turner

Aug 20, 2020

Gordie Boucher Ford Lincoln of West Bend responded

Congrats on your new Ford F-250, Rick!

June 22, 2020

Dealership Rating
Employee Rating

Had everything done when it was promised Tires were mounted and balanced and put on truck when oil change and tire rotation was done no issues or problems with the service department More

by dicker1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Eugene Sanchez, Chris Flynn, Wayne Zarling , Ken Braun, Kim Gonzales, Erik Johnson, Stephanie Turner

Aug 20, 2020

Gordie Boucher Ford Lincoln of West Bend responded

Thank you for the 5-star service review!

June 01, 2020

Dealership Rating
Employee Rating

Just closed on my 6th purchase in 27 years. West Bend Boucher has always been a top notch, great service dealership. Staff is wonderful / professional. More

by Javacat
Recommend Dealer
Yes

Other Employees Tagged: Eugene Sanchez , Ken Braun, Tom Dasko, Erik Johnson, Barb Sauer

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