Dave Brooks | Page 10
New Car Manager
Gordie Boucher Ford Lincoln of West Bend
3021 W Washington St
West Bend, WI 53095
Dealership Experience
26 yrs, 9 mos
Industry Experience
26 yrs, 9 mos
115 Reviews
Write a Review115 Reviews of Dave Brooks
December 23, 2020
Have never done business with this dealership and sincerely hope I never do again. Dealership lied about the status of my service and took the vehicle to a non-Ford provider to do the work. Was cha sincerely hope I never do again. Dealership lied about the status of my service and took the vehicle to a non-Ford provider to do the work. Was charged above the Ford website published installation cost. Incompetent and dishonest. More
Other Employees Tagged: Chris Flynn , Scott Feller, Kim Gonzales
December 18, 2020
Came in for the works oil change with a 12:30 appointment and left and 3:20 very ridiculous! The last time that happened probably 2 years ago it was over 2 hours for the same thing I worked with Kim G and af and left and 3:20 very ridiculous! The last time that happened probably 2 years ago it was over 2 hours for the same thing I worked with Kim G and after I left and paid for it she called and said she talked to the service manager and they refunded my payment I felt then she went above and beyond! I appreciate a person like her! I have bought my last 2 cars there because of Dave Brooks another person I respect but now that it’s time for another vehicle it’s probably time to check other alternatives! More
Other Employees Tagged: Chris Flynn , Stephanie Turner
November 18, 2020
Gordie Boucher Ford is my go to for service of my vehicles for work I cant do myself. The Service Dept is top notch from the Service Writers, Mechanics and Service Manager. If I have any concerns the vehicles for work I cant do myself. The Service Dept is top notch from the Service Writers, Mechanics and Service Manager. If I have any concerns they all want to verify everything was done right and if necessary correct anything that isn't. I highly recommend them for anyone's service needs. More
Other Employees Tagged: Eugene Sanchez, Chris Flynn, Tim Heim, Wayne Zarling , Ken Braun, Neal Crass, Kim Gonzales, Angie Heyse, Barb Sauer
October 28, 2020
It was awful. All the protective covering was left in my car after service. Nice to see they protected themselves from me but didn't care about protecting me from them. I had to remove it all and throw it a car after service. Nice to see they protected themselves from me but didn't care about protecting me from them. I had to remove it all and throw it away myself. Disgusting. Want Covid? Get it here. More
Other Employees Tagged: Neal Crass
October 19, 2020
Gordie Boucher will not only provide a competitive price but they also care about there customers. They ensure that the vehicle you are looking at will indeed fit your needs. I would recommend Gordie Bouche but they also care about there customers. They ensure that the vehicle you are looking at will indeed fit your needs. I would recommend Gordie Boucher to anyone. More
Other Employees Tagged: Chris Flynn, Wayne Zarling , Erik Johnson, Amanda Krueger
September 25, 2020
This is my 4th car leasing at Gordie Boucher Ford and every experience has been awesome!! I would recommend the West Bend to anyone looking to purchase or lease a car!! every experience has been awesome!! I would recommend the West Bend to anyone looking to purchase or lease a car!! More
Other Employees Tagged: Michael Nuernberg, Chris Flynn, Tim Heim, Wayne Zarling , Rebecca Flynn, Erik Johnson, Stephanie Turner, Corey Weathers
August 16, 2020
Good dealership Very prompted, no pushing you into a corner to make the sale. Everyone is always happy and glad to see you when you enter the facility. Very prompted, no pushing you into a corner to make the sale. Everyone is always happy and glad to see you when you enter the facility. More
Other Employees Tagged: Eugene Sanchez, Chris Flynn, Tim Heim, Wayne Zarling , Ken Braun, Rebecca Flynn, Kim Gonzales
July 14, 2020
New F-250 Purchase Very good purchase experience. I was able to consider my purchase carefully. All of my questions were answered and i was able to test drive vehicle mu Very good purchase experience. I was able to consider my purchase carefully. All of my questions were answered and i was able to test drive vehicle multiple times to make sure I was comfortable with my purchase. More
Other Employees Tagged: Richard Love , Erik Johnson, Stephanie Turner
June 22, 2020
Had everything done when it was promised Tires were mounted and balanced and put on truck when oil change and tire rotation was done no issues or problems with the service department Tires were mounted and balanced and put on truck when oil change and tire rotation was done no issues or problems with the service department More
Other Employees Tagged: Eugene Sanchez, Chris Flynn, Wayne Zarling , Ken Braun, Kim Gonzales, Erik Johnson, Stephanie Turner
June 01, 2020
Just closed on my 6th purchase in 27 years. West Bend Boucher has always been a top notch, great service dealership. Staff is wonderful / professional. Boucher has always been a top notch, great service dealership. Staff is wonderful / professional. More
Other Employees Tagged: Eugene Sanchez , Ken Braun, Tom Dasko, Erik Johnson, Barb Sauer

