Darren Schwartz | Page 34

Didn't play games- I inquired over the internet that I wanted to buy a white Enclave asap and they followed up, responded to all questions and concerns, and made me want to do business with them. Other c wanted to buy a white Enclave asap and they followed up, responded to all questions and concerns, and made me want to do business with them. Other competitors did everything they could to get me in the store without speaking about the cost of ownership-- probably what folks are taught, but you have to know your customer and this is not what I wanted. They lost a good opportunity to sell a car... and some were local; they lost the opp to service a customer too and this is a bigger deal. Megan and David found me what I wanted and offered me a good price and we went there that day and purchased. David did a great job listening to what we were looking for and realized we were buyers, not just kicking tires. My credit union offered me a nice financing rate and Darren did everything he could to match it- he got me a great rate. Darren educated us on the warranties, but did not try to strong-arm us... it would not have happened and it would have taken away from a perfect car buying experience. Again, he read the customer and was right... Can't say enough; just a great experience. I was in and out of the dealership in less than 3 hours and this included trading in a car through Autotrader.. These guys care and are a class act- if you are going to buy a Chevy, Buick, or a Cadillac, I'd highly recommend calling Dave Paolino and his team at Northwest. Hopefully, I won't have to for a while with my new Enclave. More

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Jessie and the team went out of their way to make things happen. They were professional, polite and kind and I felt greatly taken care of. happen. They were professional, polite and kind and I felt greatly taken care of. More

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This was the best overall leasing experience I have ever had. I had requested a quote online and received an email right away. Most of our conversations were online or over the phone. I told the dealersh had. I had requested a quote online and received an email right away. Most of our conversations were online or over the phone. I told the dealership exactly what I wanted (vehicle and payment)and they came through. They actually stuck to the lease payment when it came time to sign. Most dealerships don't do that. Knowing I am from Massachusetts they tried their hardest to make my trips down to Connecticut as little as possible. I would definitely purchase and/or lease another vehicle from Northwest. Everyone one that I dealt with...Don, Howard, Darren,Jim, and of course Fran were knowledgeable,professional,and fun to do business with. Thanks Guys...Love my GMC Terrain!!! More

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I contacted and visited many dealerships in my search for a new vehicle. I was baited to come to the other dealerships, after being made promises that they would be able to sell me a vehicle at the price an a new vehicle. I was baited to come to the other dealerships, after being made promises that they would be able to sell me a vehicle at the price and payment I wanted. In every case, my meeting with the other dealerships ended in disappointment. If I was told up front that they would try and after trying it didn't work out, I could accept that results but that wasn't the case. When I called the Northwest Hills Dealerships, I was told that it might be possible to meet my expectations. I visited the dealerships and was extremely pleased to find that for every vehicle I test drove, the price and payment was as promised. I had 4 vehicle choices that met with my requirements and in the end purchased a vehicle. I would like to compliment all of the staff I came in contact with. Sales, the Finance and Sales manager and the Owner of the dealership. All made my experience a pleasurable one. Be sure I will recommend others to the Dealerships. Michael Christiana More

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John was very accommodating and pleasant while Darren made my buying a used Kia as easy as possible as well as very informative. They made a scary experience feel like the right choice for me...and it ha made my buying a used Kia as easy as possible as well as very informative. They made a scary experience feel like the right choice for me...and it has been ! Am looking forward to future business with both of them. More

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