Darren Schwartz | Page 31

Good experience The staff at this dealership demonstrates professionalism and courtesy and makes the purchase experience a pleasant one. There were no maudlin attempt The staff at this dealership demonstrates professionalism and courtesy and makes the purchase experience a pleasant one. There were no maudlin attempts to ingratiate themselves or to attempt to strong-arm or embarrass you into making the purchase. Throughout the process, I was treated with appropriate respect and my questions were answered clearly. There was no attempt to force added purchases, no effort to frighten you into purchasing something you were not sure you wanted or needed. They presented the availability of accessories that could be added and explained their purpose but did not force the issue if you did not want to buy them. At delivery, the car was pristine and the salesman took all the time I needed to explain the controls and answer any questions I had on operation of the vehicle and its accessories. Quite surprisingly, the car was delivered to me with a full tank of gas, a wonderful touch of courtesy to the purchase experience with this dealer. Vin Kjersgaard and Howard Hudimatch were truly gentlemen throughout the process of negotiation and sale. They know their product and make the purchase a comfortable experience. More

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Worth the trip!!!! Very happy with my experience with your dealership. Vin Kjersgaard was very prompt, thorough and courteous when responding to my inquiry. Having spent Very happy with my experience with your dealership. Vin Kjersgaard was very prompt, thorough and courteous when responding to my inquiry. Having spent many years as a salesman in the powersports industry (motorcycles, ATV's, personal watercraft, snowmobiles and utility vehicles) it was interesting to be on the "other side of the desk". In addition I had not purchased a vehicle from a dealership in over 16 years. All aspects were handled proffessionally and courteously. I was in the Finance Office for about 2 hours but only because Darren Schwartz and I were bench racing about our years of motocross racing. More

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Bad dealership I purchased an 04 GMC Sierra 2500 from Sullivan northwest hills dealership. It was a good price and Corey my salesperson did a very nice job. Howeve I purchased an 04 GMC Sierra 2500 from Sullivan northwest hills dealership. It was a good price and Corey my salesperson did a very nice job. However the truck I purchased never passed inspection the entire time I owned it. It started having issues two dates later ( speedometer gauge cluster, exaust manifold leak, very loud transmission wine on the highway. I was also told that it had a brand new $600 break job. After having my local mechanic look the truck over he said it was cobbed together and there was no way the breaks were new the pads were down to the wear sensors. The used car manager was crass and rude when I presented them with the issue. I even offered to pay for the parts my self. Please steer clear of this dealership they'll sell you a car and do a nice job of that but don't stand behind it. Bad businnes More

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Vin Kjersgaard The Folks at Northwest Hills Cadillac/GMC were true professionals. From the moment I walked in the Showroom they were nothing but inviting from the on The Folks at Northwest Hills Cadillac/GMC were true professionals. From the moment I walked in the Showroom they were nothing but inviting from the onset.. More

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Great experience with our purchase From the initial interaction in the dealer parking lot all the way to the new vehicle pick-up Dave offered polite and professional service. He took as From the initial interaction in the dealer parking lot all the way to the new vehicle pick-up Dave offered polite and professional service. He took as much time as we needed with questions and guided us around the car as we looked at everything. Most notable to us was the pressure free way in which Dave communicated with us. From there Dave led the way through every step of the process, always ready and willing. Also notable to us was our experience with Darren. Your pretty nervous with all the paperwork and all that comes at you when you close, but Darren provided both a professional and thorough explanation of everything in a very relaxed atmosphere, again taking as much time as we needed. Between Dave and Darren we absolutely were treated courteously and professionally. A great experience indeed. More

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Simple, positive & confident I made a decision to go to a smaller dealership rather than the large one up the street from our home. Once I walked through the door of Sullivan's N I made a decision to go to a smaller dealership rather than the large one up the street from our home. Once I walked through the door of Sullivan's NW Hills Dealership any feeling of doubt went away. The staff was very friendly & welcoming. We were introduced to our salesman who could have sold us any car there, but he stuck to my interests & gave me so much knowledge about the vehicle that I feel very confident in our decision to lease & will of course return to purchase any future vehicles. More

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Pleasant Car Buying Experience Purchased a new 2015 Chevrolet Malibu through Dave P. Dave always made us feel like he was trying his very best to get us just the car we desired (wh Purchased a new 2015 Chevrolet Malibu through Dave P. Dave always made us feel like he was trying his very best to get us just the car we desired (which he did). He is professional, knowledgeable and delightful to work with. Never once did we feel he was trying to close a deal for a commission. Always felt that we were important to him and the dealership. Darren worked his magic to get us a very good finance deal. We also dealt with Howard who was a pleasure and met Vin who was so nice to us. Would definitely return to NWH and already have recommended to friends. Thank you for helping us start the New Year off in a truly positive way. More

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Quick and easy We worked with Dave to trade our truck in for a new car. The process was quick and easy. We were pleasantly surprised to leave with a brand new car We worked with Dave to trade our truck in for a new car. The process was quick and easy. We were pleasantly surprised to leave with a brand new car that night. Everyone we dealt with was very helpful and friendly. More

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Awesome experience, customer service was outstanding! I was in need of a truck asap I so happened to stumble upon a 07 GMC Sierra at northwest hills. I immediately filled out an online finance application I was in need of a truck asap I so happened to stumble upon a 07 GMC Sierra at northwest hills. I immediately filled out an online finance application and received a call from Vin shortly after to set up an appointment to look at the vehicle. I showed up loved the vehicle instantly it was exactly what I wanted, Vin was super helpful as was Darren for getting the financing for me even though it wasn't an easy task. I would recommend this dealership to anyone. Best experience by far at a car dealership. More

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Brake job I recently purchase a car from this dealship and they didn't not tell me about my visor for my sun roof was Broken and also the told me the car was ch I recently purchase a car from this dealship and they didn't not tell me about my visor for my sun roof was Broken and also the told me the car was check by they cerifed mechanic and not even a week later my brakes want out I need rotors and brakes and when I call the dealerships back they told me I had to bring my car back to the dealership and that was over 1300 miles and they also charge me a 200.00 fee for vin being hide and never told me it was options about that feature I would never recommend this car dealership to no one at all More

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