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Darlyn Davis

Overview Reviews (597) Inventory (249)

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Darlyn Davis

Darlyn Davis | Page 39

Service Advisor

Yonkers Kia

1850 Central Park Ave
Yonkers, NY 10710

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4.5

597 Reviews

Overview Reviews (597) Inventory (249)

Dealership Experience

6 yrs, 7 mos

Industry Experience

14 yrs, 7 mos

Specialties & Trainings

Kia Certified

4.5

597 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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597 Reviews of Darlyn Davis

August 10, 2022

Dealership Rating

Employee Rating

Absolutely Amazing . Darlen Davis very knowledgeable and well mannered . Enfrían and Darlen are a great asset to the company Darlen Davis very knowledgeable and well mannered . Enfrían and Darlen are a great asset to the company More

by Solia

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Efrain Barcos

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Oct 03, 2022 -

Yonkers Kia responded

Solia, Thank you for choosing Yonkers Kia for your auto care needs. We appreciate your loyalty as a customer and love that you gave a special shout out to Efrain and Darlyn! If there is anything we can assist you with today or in the future, please email us at customerservice@yonkerskia.com Thank you from all of us at Yonkers Kia!

August 09, 2022

Dealership Rating

Employee Rating

Everyone was very helpful especially at the front desk . The car wash is always appreciated The car wash is always appreciated More

by Skolnickw

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

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Oct 03, 2022 -

Yonkers Kia responded

Skolnickw, Hi! Yes, a car wash is always fantastic! We love that you appreciated that and gave Darlyn a 5-star rating! Please keep coming back to see our team for more great customer service and auto care for your Kia!

August 01, 2022

Dealership Rating

Employee Rating

Service department sucks the have no Idea what the are doing. Plus they lie so much doing. Plus they lie so much More

by Jd05

Verified Customer

Customer Service

Quality Of Work

Friendliness

Recommend Dealer

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Aug 08, 2022 -

Yonkers Kia responded

Jd05, We sincerely apologize for the experience that had you feeling this way. Our goal is to provide exceptional service to every customer at Yonkers Kia. Thank you for taking the time to bring these issues to our attention. We would like the opportunity to speak with you to work on resolving this issue. Can you please email our Executive Director at customerservice@yonkerskia.com. Thank you! Hope to hear from you soon!

July 30, 2022

Dealership Rating

Employee Rating

They helped me out with a damaged car even though it wasn't a kia issue john and Muhammad were extremely helpful wasn't a kia issue john and Muhammad were extremely helpful More

by havahama66

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

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Aug 08, 2022 -

Yonkers Kia responded

havahama66, Thank you so much for sharing your story and posting about your awesome experience with us at Yonkers Kia, rating us with 5 BIG STARS! We appreciate your taking the time to provide feedback. If we can help you with anything in the future, please email us at customerservice@yonkerskia.com Thank you!

July 29, 2022

Dealership Rating

Employee Rating

always a pleasure working with efrain and surrounding staff. definitely professional as they come. great service staff. definitely professional as they come. great service More

by AFRICAMOTHEROFUSALL

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Efrain Barcos

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Aug 08, 2022 -

Yonkers Kia responded

Thank you, Africamotherofusall, for letting us know how good Efrain is. We want to make sure all of our good friends and customers get the best customer service.

July 28, 2022

Dealership Rating

Employee Rating

The staff is always pleasant and I like that they wash your vehicle and provide snacks, your vehicle and provide snacks, More

by larani1983

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

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Aug 08, 2022 -

Yonkers Kia responded

Thank you, Larani1983, our snacks are your snacks :)

July 27, 2022

Dealership Rating

Employee Rating

The wind shield cracked while dealership washing the car. Tried numerous time speaking to the service manager and walked into the dealership since he (Managers) won’t return the call After we got hold on Tried numerous time speaking to the service manager and walked into the dealership since he (Managers) won’t return the call After we got hold on him, the manger is giving us the run around. Keeps saying I will get back to you after checking with Kia but he never did In brief, it is the worse customer service experience and that manager have zero experience in customer service or client communicating skills More

by sam_fakhoury

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Other Employees Tagged: Efrain Barcos, Epren

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Aug 08, 2022 -

Yonkers Kia responded

sam_fakhoury, We sincerely apologize for the experience that had you feeling this way. Our goal is to provide exceptional service to every customer at Yonkers Kia. Thank you for taking the time to bring these issues to our attention. We would like the opportunity to speak with you to work on resolving this issue. Can you please email our Executive Director at customerservice@yonkerskia.com. Thank you! Hope to hear from you soon!

July 26, 2022

Dealership Rating

Employee Rating

The problem that I brought my Sportage in to address was not addressed. Instead a recall was addressed and I was told to make another appointment to address the AC which stopped working. Despite being told not addressed. Instead a recall was addressed and I was told to make another appointment to address the AC which stopped working. Despite being told that they would communicate during the process I had to call repeatedly to get information on the status of my concerns. In the past I have received excellent service and repair. More

by theresagoldsborough@gmail.com

Verified Customer

Recommend Dealer

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Jul 26, 2022 -

Yonkers Kia responded

Good afternoon. We are terribly sorry to hear about the impression you got during your recent visit with our service team on your Sportage.. We appreciate feedback like yours because it helps us identify the areas in which we need to improve. If you would like to discuss this issue in more detail, please email our Executive Director at customerservice@yonkerskia.com so we can work towards a resolution. Your satisfaction is of the utmost importance to us!

Aug 08, 2022 -

Yonkers Kia responded

July 25, 2022

Dealership Rating

Employee Rating

For my experience it was close to my home it took a little bit long but They needed to do lots of work friendly stuff I definitely recommend it little bit long but They needed to do lots of work friendly stuff I definitely recommend it More

by cirsevazquez3

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

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Aug 08, 2022 -

Yonkers Kia responded

Thank you, Cirsevazquez3, hopefully, we can get that fifth star next time! If we can help you with anything in the future, please email us at customerservice@yonkerskia.com Thank you!

July 15, 2022

Dealership Rating

Employee Rating

Always have a great experience with he service department. Darlene Davis is wonderful and very helpful department. Darlene Davis is wonderful and very helpful More

by adirubba

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

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