Danny Patel | Page 16

Just Ok! Ok price. but the promised car was not in stock. When I asked about a loaner for the time frame until promised vehicle was delivered I was greeted w Ok price. but the promised car was not in stock. When I asked about a loaner for the time frame until promised vehicle was delivered I was greeted with a crooked smile and a pause from the sales rep who said "NO" "my manager can not approve that" I sould have left then but I purchased because car because I was tired of the shell game my family was getting ansy and I just wanted to get the deal done. I had intentions on purchasing a second vehicle but I think it will be at a different dealership. This short sighted sales rep blinded by this one sales was so focused on getting the most out of me this day did not focus on the fact that I stated I would be purchasing a second vehicle in two weeks. I would have thought a dealership that knew 2 vehicles were a potential that they would have made my overall experience a bit better. I would have offered at least a loaner that day. More

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Great Expierence I had a great experience dealing with both John M. and Danny. They worked together for several weeks to find the right car for me at just the right p I had a great experience dealing with both John M. and Danny. They worked together for several weeks to find the right car for me at just the right price. They even picked me up to get my car from service after dropping it off for the day. I would recommend them to anyone i know to buy a car. More

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I feel out of all the dealerships we visited, Honda Universe was the the only one who strived to make us happy and make sure we drove home in the car we absolutely loved!! Causeway Honda treated us lik Universe was the the only one who strived to make us happy and make sure we drove home in the car we absolutely loved!! Causeway Honda treated us like we were stupid., trying to sell us a van with a bent frame and then after that they tried switching the vehicle we were signing for with a lower end model. At least at Honda Universe I am confident in the purchase and feel they will continue to ensure our happiness with our vehicle! Integrity is an important and rare quality in forging a relationship with a car dealership!!! More

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