Daniel O'Leary | Page 3

I have a recall and The TSB bulletin I pulled from the National Highway Trafffic Safety Administration they refused to take my truck . I called ford manufacturer and they told me that they are not suppose National Highway Trafffic Safety Administration they refused to take my truck . I called ford manufacturer and they told me that they are not suppose to do this . Also on top of this they made me a appointment on a Thursday to come in for a Monday for 9am so when I got there I was there for about 30 mins then they tell me that they refuse to work on my car and fix the Tsb bulletin for my truck. First time going to this place . More

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The service was very good, on time and very informative on what needs to be repaired on what needs to be repaired More

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Antwan was a pleasure to work with. Courteous & friendly. He is an asset to Her Chambers Ford. I trust my vehicles to be taken care of here. He is an asset to Her Chambers Ford. I trust my vehicles to be taken care of here. More

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Very understanding sales staff and service group that meets the needs of customers vehicle service requirements. meets the needs of customers vehicle service requirements. More

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The service department was excellent. The team members brought my vehicle in very quickly. They took care of my service issues with my vehicle. Excellent brought my vehicle in very quickly. They took care of my service issues with my vehicle. Excellent More

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Ridiculous Parts Department. Called in looking for engine mounts on an Explorer. Provided last 8 of Vin, the guy gives me a price and I ask for the part number to confirm this is the passenger engine mount. mounts on an Explorer. Provided last 8 of Vin, the guy gives me a price and I ask for the part number to confirm this is the passenger engine mount. The employee literally tells me they don’t give out part numbers! I call 2 other local Ford dealers and they had no issue giving me the part number and price. I’ve never had this issue with ANY other Ford, Honda, Hyundai, or Toyota dealer. What does this tell you about this employee in the Parts department? Simply doesn’t want to provide a part number for you to shop around elsewhere. Turns out that the Ford dealership in Quincy was cheaper and had no issue providing that part number. I’ll never do business with this Ford dealer again. More

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excellent service Andy is great. efficient and great. Everyone in service are caring, provide exceptional service. Everyone is willing to provide great service. Matt Andy is great. efficient and great. Everyone in service are caring, provide exceptional service. Everyone is willing to provide great service. Matt the manager is great and helps out when needed. A++ More

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Excellent Salesperson, Excellent Manager's Excellent is the word of the day! I have Leased from herb Chambers Ford of Braintree for the last 18 years. All those sales were handles By Mr. Wayne Excellent is the word of the day! I have Leased from herb Chambers Ford of Braintree for the last 18 years. All those sales were handles By Mr. Wayne Lockard . This week I picked up my pre-ordered 2017 Ford Edge Titanium. Me and my wife Jinnie decided to order so we got just what we wanted. Wayne made the decision go so smoothly because of his Super Salesperson Skills. he helped us put together one of the finest Crossovers we have owned and it was very fast with his expert knowledge of how package groups went together. His kind and fun and way of selling made it very comfortable to work with him. And the Dealership as well. No BS no leading us on no talking us into things we did not want. Comfortable and easy going all the way. That is why we went to him for our last 5 cars. And what a great pleasure to have the best guy there ready to help 15 years of taking great care of me and my wife Jinnie. Any and all questions were answered right off the top of his head. Even questions I never even thought of he was able to explain and show us how everything worked and why. I would also like to thank some other 5 star people involved First Scott Lewis General Manager of the Dealership who personally made sure all was going well. Mr. Miguel Silva who made financing quick and easy to get through. Mr. Richard Trieber for putting the numbers together and helping us make them fit. Just and excellent Sales staff and Managers that have been so helpful over the 5 Vehicles we have purchased from this one Herb Chambers Dealership. I Hope Mr. Herb Chambers will take the time to personally thank these 3 men who clearly work to make the customer Happy and give off a feeling of kindness and Trust and a true caring for the customers who come into this Dealership. I have always recommended them and will continue to do so for another 36 month's until we will be back to order from Wayne again on the next one. Thank You again Wayne for all your help and experience 5 stars all the way!! John and Jinnie Walsh Hull Ma. More

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