Dana Arnold | Page 33

Wonderful Experience! This was the first time my husband and I have been to this dealership and we wasn't sure what to expect. We were thoroughly surprised, they worked wi This was the first time my husband and I have been to this dealership and we wasn't sure what to expect. We were thoroughly surprised, they worked with us, showed us any vehicles we may have been interested in, weren't pushy at all. We ended up leaving with a great car for our family. I will definitely refer anyone here to Greg Woods. He explained everything throughly, answered any questions and overall had our best interests in mind. More

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Good experience Bill was great to work with. Very thorough. Manager and finance guy also great. Very good buying experience overall. First new car buying experience Bill was great to work with. Very thorough. Manager and finance guy also great. Very good buying experience overall. First new car buying experience for me. More

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Great place to buy a vehicle David Burnside met us at the door and immediately made us feel welcome and at ease. he was very knowledgeable about the different vehicles. We had David Burnside met us at the door and immediately made us feel welcome and at ease. he was very knowledgeable about the different vehicles. We had such a great experience that Toyota of Frankfort. will be our place to buy future vehicles More

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Great Deals, Down to Earth, Friendly Service I received excellent service from Dave Burnside! He provided me exactly what I was looking for and he and Billy Gorth made the transaction easy. I received excellent service from Dave Burnside! He provided me exactly what I was looking for and he and Billy Gorth made the transaction easy. More

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5 Star experience My husband and I are so thankful that we chose Frankfort Toyota to purchase our 2015 RAV4. Our salesman, Jesse Smoot was first class. He treated us My husband and I are so thankful that we chose Frankfort Toyota to purchase our 2015 RAV4. Our salesman, Jesse Smoot was first class. He treated us like family from the moment we arrived. His friendly, no hassle, honest and helpful approach was greatly appreciated and I will not hesitate to refer all our friends and family to him for their next purchase. Thanks Jesse for all your patience and helping us find the perfect vehicle! More

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Great Service Josh and Dana were professional and great to work with. They were very knowlegable with feedback about the vehicle and patient to answer any questions Josh and Dana were professional and great to work with. They were very knowlegable with feedback about the vehicle and patient to answer any questions. They were honest and straightforward making the overall experience easy. More

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Josh Bruce and Frankfort Toyota made Car Shopping Fun. Me and my wife both had to turn our leases in and find two cars by the end of the year. Toyota wasn't even under consideration at the time. We drove Me and my wife both had to turn our leases in and find two cars by the end of the year. Toyota wasn't even under consideration at the time. We drove by Frankfort Toyota late Saturday afternoon, 2 days before Christmas. It was cold in raining and we had to get to a family get together so we didn't have time to look at vehicles but my wife like the Highlander and I liked the Camry. We came back 1st thing Tuesday, the day after Christmas and I'm glad we did. Josh Bruce was such a pleasure to work with and did make car shopping fun. We had been looking and working with several salesman over the prior week and none of them made us feel as comfortable as Bruce. He was there to answer all of our questions and did not push us to make a decision. We did not buy that day but understood that we were making a big ticket purchase and wanted us to take our time and made sure we made the correct decision. Josh was there the next few days and answered a lot of our questions and checked in on us through text several times a day to answer our questions, not only about possible cars to purchase from him, but questions regarding other cars. My wife purchased a Highlander and I went another route and bought a different vehicle from another lot and Bruce was even supportive of that decision and said he just wanted to make sure I got the vehicle I was happy with. Me and my wife highly recommend Frankfort Toyota and Josh and I'm sure we will be buying from him again. Josh will be my first recommendation from now on when someone asks me who I would recommend. It is really great knowing I can recommend and send friends and family to someone who will take care of them and ensure they find their perfect vehicle even it it's not from their dealership. More

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FANTASTIC experience!! Josh and the rest of the staff that we worked with were fantastic! It was very low pressure and easy to make our decision once he presented all of ou Josh and the rest of the staff that we worked with were fantastic! It was very low pressure and easy to make our decision once he presented all of our options to us. Josh was also very patient as we considered leasing vs. purchasing and made our final decision. I highly recommend Frankfort Toyota to anyone looking for a positive car buying experience! More

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Purchase of 2015 Highlander XLE I made two visits to Frankfort Toyota. I was met by Jesse Smoot when I arrived the first day. Jesse is very down to earth and gave me honest appraisal I made two visits to Frankfort Toyota. I was met by Jesse Smoot when I arrived the first day. Jesse is very down to earth and gave me honest appraisals when I asked questions. The car I was interested in was not in on the first day, but Jesse took me for test drives in several comparable vehicles to give me the feel of each. I made an appointment to return, which I had to cancel, but rescheduled for the next day. While there were others interested in the car I purchased, I never felt pressured or felt that I was a woman in a man's world. The whole experience was enjoyable and comfortable. Because of Jesse's outlook, honesty and personality, I felt very comfortable purchasing this car from him. The car was slightly higher than others I had planned to see elsewhere, but, due in large part to the salesman, and the way I was treated by the rest of the dealership, I chose to trade and purchase my Highlander at Frankfort Toyota. More

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Great sales and service! We recently bought our 2014 Camry from Greg Woods and Frankfort Toyota. It was a wonderful experience! Greg is professional, kind, and caring. We will We recently bought our 2014 Camry from Greg Woods and Frankfort Toyota. It was a wonderful experience! Greg is professional, kind, and caring. We will do business with him again! I would also like to mention Dana Arnold in the finance department. Also professional and caring! Frankfort Toyota does business the right way. Thanks for a great experience! More

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